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04/06/2017 05/06/2017
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    Sterling Hotel and Suites

    11428 Forest Ave, Clive, IA 50325-7031
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 83
          US$ 83
          US$ 83
          Traveller (80)
          Room & Suite (36)
          Dining (5)
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          Overview
          • Excellent27%
          • Very good27%
          • Average15%
          • Poor13%
          • Terrible16%
          Travellers talk about
          “full kitchen” (31 reviews)
          “the penthouse” (13 reviews)
          “living room” (12 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Suites
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
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          Wildwood Lodge
          263 reviews
          #3 of 8 hotels in Clive
           
          Country Inn & Suites By Carlson, Des Moines West
          551 reviews
          #1 of 8 hotels in Clive
           
          La Quinta Inn & Suites Des Moines-West-Clive
          502 reviews
          #4 of 8 hotels in Clive
           
          Super 8 Clive/W Des Moines
          575 reviews
          #11 of 48 hotels in Des Moines
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room
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          Reviews (211)
          Traveller rating
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          101 - 105 of 211 reviews

          Reviewed 11 August 2015

          booked this based on the overall reviews and glad we did. rooms are setup kind of like a townhouse association. there are several buildings spread out through the complex. so it was nice not having to listen to people clomping up and down the hallways....More

          Thank Daveptaz
          Response from Matt E, General Manager at Sterling Hotel and Suites

          Hello Dave, Thank you for taking the time to review us.We are glad to hear that you had a wonderful experience with the hotel. We hope to welcome you again in our hotel when you travel to the Des Moines/Clive Area. Kind regards, Matt Esser...More

          Reviewed 10 August 2015

          We went to check in at the front desk at the "club house" and the front desk attendant was seriously SO RUDE and UNFRIENDLY. Whatever, if the room was nice I wouldn't have cared. Then we were tasked with finding our actual room, which turns...More

          Thank alongi2
          Response from Matt E, General Manager at Sterling Hotel and Suites

          Hello Alongi2, Thank you for taking the time to review us. Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. Please accept our most sincere apology for the inconvenience that you had during your stay...More

          Reviewed 8 August 2015 via mobile

          Most wonderful clean safe place to stay. The staff are excellent and every need was meet if u asked for anything. Have told 6 people already and are friends are staying this weekend. . We are planning to stay a weekend next month. Plus the...More

          Thank Johnathan W
          Response from Matt E, General Manager at Sterling Hotel and Suites

          Hello Johnathan- We are delighted that your visit to the Sterling was very enjoyable! We work very hard to provide superb service and we look forward to seeing you again next month.

          Reviewed 5 August 2015

          My husband and I stayed here on our way to a family gathering. We chose the "penthouse" just to see how it was and whether we would stay there again in the future with our family and for extended family get-togethers. First, it was a...More

          Thank Heather L
          Response from Matt E, General Manager at Sterling Hotel and Suites

          Hello Heather, Thank you for taking the time to review us. Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. Please accept our most sincere apology for the inconvenience that you had during your stay...More

          Reviewed 3 August 2015 via mobile

          We avoided booking this hotel because of the bad reviews. We stopped in and saw 2 rooms (penthouse & king bed room) just to see what we could have stayed in. We are just kicking ourselves for not staying here. The hotel was clean unlike...More

          Thank Dragfamily00
          Response from Matt E, General Manager at Sterling Hotel and Suites

          Hello Dragfamily, Thank you for taking the time to review us. Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. We are glad to hear that the room tour positive surprised you. We hope to...More

          Wildwood Lodge
          263 reviews
          #3 of 8 hotels in Clive
           
          Country Inn & Suites By Carlson, Des Moines West
          551 reviews
          #1 of 8 hotels in Clive
           
          La Quinta Inn & Suites Des Moines-West-Clive
          502 reviews
          #4 of 8 hotels in Clive
           
          Super 8 Clive/W Des Moines
          575 reviews
          #11 of 48 hotels in Des Moines
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Self-Serve Laundry
          • Business Centre with Internet Access
          • Dry Cleaning
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          Details
          • Price range
          • US$ 82 - US$ 126 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 112
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Priceline, Hotwire, Cancelon, TripOnline SA, getaroom.com and HRS so you can book your Sterling Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Iowa >
          • Clive
          • Also Known As
          • Chase Hotel Clive ,
          • Chase Hotel Des Moines
          Add Photo Photos
          Traveller (80)
          Room & Suite (36)
          Dining (5)
          Pool & Beach (4)
          Hotel & Grounds (87)
          Bathroom (4)
          Nearby
          Super 8 Clive/W Des Moines
          575 reviews
          .12 km away
           
          Wildwood Lodge
          263 reviews
          .13 km away
           
          Courtyard Des Moines West/Clive
          141 reviews
          .12 km away
           
          Days Inn des Moines-West Clive
          675 reviews
          .22 km away
           
          Nearby Restaurants
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          El Rodeo
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          Bakers Square
          55 reviews
          .30 km away
          Nearby Attractions
          Living History Farms
          164 reviews
          1.62 km away
          515 Brewing Company
          29 reviews
          4.38 km away
          Clive Aquatic Center
          17 reviews
          .64 km away
          Buccaneer Arena
          22 reviews
          4.98 km away
          Questions & AnswersAsk a question
          Shadow35k
          We did not like our room, frankly it was bad. The clerk told us he would get out money refunded. Has not been done I filed a dispute with credit card company. Stay away from this place.
          5 June 2016|
          Answer Show all 7 answers
          Response from Ryan P | Property representative |
          Dear Shadow, Would you be so nice to contact our Front Desk manager so that he can inform you about the status of your refund?
          1
          Vote
          Carrie S
          Did you get charged $135.00 for using/ staining their linens like I did?
          8 April 2015|
          Answer Show all 6 answers
          Response from Ryan P | Property representative |
          Hi, Carrie- Please feel free to contact me at the hotel and I'd would be happy to check on the damaged linen fees. We would only charge a guest for damaged linens or bedding if we were unsuccessful in attempting to remove... More
          1
          Vote
          Room Tips
          "Don't stay here"
          Read review
          "The Penthouse had two bedrooms and a living room, allowed the family to be together without having to move..."
          Read review
          "the "penthouse" units are great for groups of 3-4, but require going up one flight of stairs to the..."
          Read review
          "Check for groupons"
          Read review
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