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Overview
  • Excellent7%
  • Very good7%
  • Average14%
  • Poor21%
  • Terrible51%
23 May 2017
“2 weeks of hard work”
18 Aug 2016
“UNHAPPY CUSTOMER”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (14)
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1 - 5 of 14 reviews
Reviewed 23 May 2017 via mobile

We stayed here because it was the only place that would allow a dog. While it is about as far away from the Ritz as you can get it wasn't horrible. I would bring flip flops or some sort of foot covering because to go...More

Thank Aimee A
Reviewed 19 August 2016

I called to ask what the rate was and was given the rate (after I informed them of what date I would be staying there and how many people would be staying). While I was getting my card to book the room, after they knew...More

1  Thank B A
Response from Natalia L, Owner at Hartwood InnResponded 27 August 2016

Your review was "deleted from here" by Trip Advisor because it violated their guidelines.

Reviewed 8 February 2016

$40 Bucks vs $102... Just needed a room for a couple nights. No complaints. Mgr works hard to deliver on expectation of peace, quiet and functioning room... So there are nicer hotels in the area but you'll pay for it.

1  Thank James C
Reviewed 15 November 2015

I booked a room here and when I cancelled the reservation I was still charged 10% of room for the inconvenience of the cancellation. The man on the phone stated it was to pay for the credit card transaction fee. WHAT A HEIST!!!More

2  Thank Suzette11464
Response from Hartwood_Inn_Manager, Manager at Hartwood InnResponded 27 November 2015

Dear Suzette11464, We end up NOT charging you for cancellation. It is true that the company whose booking engine we are using charges us 10% per every online reservation regardless whether it was subsequently cancelled or not. If our attempts at renegotiating the terms of...More

Reviewed 15 September 2014

Room was definately not clean. Floor, walls, bathtub, and carpets filthy. Smelled like smoke overpowering the room. Looks nothing like the pictures. We stayed one night because everything else was booked. Definately do no waste your time or money.

1  Thank Dick W
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Best Value Properties in Charles City, IA
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About
Amenities
Top amenities
Free Parking
Breakfast included
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Details
Price range
US$ 57 - US$ 77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Smoking rooms available, Accessible rooms, Non-Smoking Rooms
Details
Price range
US$ 57 - US$ 77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Smoking rooms available, Accessible rooms, Non-Smoking Rooms
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