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Country Inn & Suites By Carlson, Cedar Rapids Airport

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Country Inn & Suites By Carlson, Cedar Rapids Airport
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270 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Cedar Rapids Airport
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Showing 270: English reviews
Reviewed 4 November 2016 via mobile

Everyone who gave this hotel a good review needs a reality check stat. I knew from the second I walked in the door I made a mistake booking a room here. The stale, musty odor hit me like a brick wall. Dampness and warmth only made the smell worse! I almost walked out the door when I got into the...

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Helpful?
Thank Alexis F
Steven G, Front Office Manager at Country Inn & Suites By Carlson, Cedar Rapids Airport, responded to this review

Thank you for writing a review. We are sorry you were not satisfied with the condition of the hotel. We would appreciate the opportunity to discuss your stay further. We invite you to contact us directly at 319-363-3789, and ask for myself or Debra Kendall, General Manager.

Lena
Reviewed 25 October 2016

This was a very pleasant place to get a good rest, and close to the airport if you're flying. We had comfortable beds, and the service was great. The room was spacious and the amenities were much appreciated.

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Helpful?
Thank wingsofjoy77
Florida
Reviewed 20 October 2016

Arrived at Cedar Rapids, IA airport for a business trip, and called for a shuttle...the hotel said it would be ~10 min. After 20 min of waiting outside next to the Hotel Shuttle sign, I called the hotel, got put on hold, and was disconnected after 5 min. Redialed a second time, and got an invalid phone number message. Redialed...

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Helpful?
Thank MichaelWestin
Steven G, Front Desk Supervisor at Country Inn & Suites By Carlson, Cedar Rapids Airport, responded to this review

We appreciate your feedback regarding our airport shuttle service. We regret to hear your shuttle experience did not meet your expectations. We have shared your comments and concerns with our shuttle drivers so the situation may be addressed to ensure that outstanding service is delivered. We hope for another opportunity to exceed your expectations.

Chicago, Illinois
Reviewed 18 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank ChiTraveler2013
Shakopee, Minnesota
Reviewed 18 October 2016

We had a double queen room, 3rd floor. Musty odor in room, noticed the ceiling had been patched from roof leak. Fire sprinkler was caked with dust and cobwebs. Towels were small, rough. Hair dryer didn't work. No tissues in holder. Carpet looks dated. Noise from adjoining rooms and hallway. Elevator sounded like it was on its last run; lots...

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Helpful?
Thank evenstarmoon
Steven G, Front Desk Supervisor at Country Inn & Suites By Carlson, Cedar Rapids Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Poughkeepsie, New York
Reviewed 14 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank QueenMab_10
New Richmond, United States
Reviewed 10 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Tina L
Steven G, Front Desk Supervisor at Country Inn & Suites By Carlson, Cedar Rapids Airport, responded to this review

The Villages, Florida
Reviewed 7 October 2016 via mobile

This review would have been better except for two things. Wife and I checked in on the 5th of October for an early morning departure from the airport. Good location to airport, about 1 mile away. Rooms and building, and parking all good. Breakfast very good, actually one of the few hotels uses real plates and utensils, not plastic. When...

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Thank Villagesre
Steven G, Front Desk Supervisor at Country Inn & Suites By Carlson, Cedar Rapids Airport, responded to this review

Please accept our apology the carpet in your guest room was damp and that there was no phone in your room. In an effort to maintain quality standards that you and our guest have come to expect from our hotel, we had our carpets cleaned by an outside vendor. Unfortunately, this results in the carpet being damp after cleaning. We...

Twin Cities
Reviewed 2 October 2016

This hotel is under renovation, but this information is not located on their website. It doesn't stop them from charging the same or more as other hotels. Outside Appearance - Fresh paint on the building but the landscaping is awful. It looks like someone came and stole the rock that is supposed to border the building. Looks cheap. Parking -...

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Helpful?
Thank crowriverman
Steven G, Front Desk Supervisor at Country Inn & Suites By Carlson, Cedar Rapids Airport, responded to this review

Thank you for taking the time to share your feedback. Please accept our apology for the dissatisfaction of your stay. I have followed up with housekeeping to ensure your original room has been ionized to remove the smoke smell. We are in the midst of extensive renovations and your feedback will be used as our renovations continue. I am happy...

DeLand, Florida, USA
Reviewed 30 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank sandrasB3170AD

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Cedar Rapids Airport

Address: 9100 Atlantic Dr. SW, Cedar Rapids, IA 52404-9072
Region: United States > Iowa > Cedar Rapids
Price Range: ₹ 5,498 - ₹ 8,247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cedar Rapids Airport 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Country Inn And Suites Cedar Rapids Airport
Country Inn & Suites Cedar Rapids Airport Hotel Cedar Rapids
Country Inn Cedar Rapids
Cedar Rapids Country Inn
Hotel Style:
#17 Business Hotel in Cedar Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Cedar Rapids Airport staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Cedar Rapids Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to double check your reservations.”
 of 5 bubbles tonyal415, 20 Mar 2017 | Read review
“Go to Americinn instead.”
 of 5 bubbles evenstarmoon, 17 Oct 2016 | Read review
“Find a room at the Americinn up the street.”
 of 5 bubbles crowriverman, 2 Oct 2016 | Read review
“The rooms in the rear look out on a field - and so do the front rooms.”
 of 5 bubbles Wolftrap, 22 Jun 2016 | Read review
“Find a different hotel”
 of 5 bubbles ToddP594, 13 Jun 2016 | Read review
5 of 5