We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 11 hotels in Burlington

Pzazz Resort Hotel

274 reviews
Save
Traveller (57)
Room & Suite (11)
Pool & Beach (7)
Overview
  • Excellent17%
  • Very good17%
  • Average32%
  • Poor17%
  • Terrible17%
Travellers talk about
“bowling alley”(23 reviews)
“whole family”(7 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (274)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
272 results
Traveller rating
49
47
79
49
48
Traveller type
Time of year
LanguageEnglish
49
47
79
49
48
Show reviews that mention
All reviewsbowling alleyoutdoor water parkwhole familyslidesblastgranddaughter
FilterEnglish
Updating list...
1 - 5 of 272 reviews
Reviewed 3 weeks ago

My family of 17 celebrated our Christmas there last weekend. The grand kids had a great time playing in the water park, play equipment and arcade. We ordered 2 of the 28" pizzas and it fed our whole family with leftovers. The woman who helped...More

Thank chris07141960
Response from Marlena S, Front Office Manager at Pzazz Resort HotelResponded 2 weeks ago

Thank you for your review. I am terribly sorry to hear that not all staff you encountered was as pleasant as they should have been. We pride our selves on customer service and all employees know that our goal is to provide the very best...More

Reviewed 8 December 2017

This is an average hotel. We had to follow signs to find the check-in desk. We were shocked to hear the reception area had been remodeled in the last year because it was lacking in design and convenience. Employees were friendly. The rooms were extremely...More

1  Thank enzo1089
Reviewed 15 October 2017 via mobile

Nothing pzazz about this place. Alcoholic beverages were pretty good and weren't over priced, the casino was pretty fun and not packed (even though it was a Saturday night). But the rooms... You would have to very intoxicated not to notice everything wrong with this...More

Thank Mama_Knows_Best99
Response from Marlena S, Front Office Manager at Pzazz Resort HotelResponded 18 October 2017

Thank you for taking the time to alert us of the condition of your room. We are terribly sorry to hear that your room wasn't clean and had a musty smell. We have high expectations for our employees and it sounds like your room did...More

Reviewed 26 September 2017

We arrived and had to look for someone to check us in. The clerk was not friendly! We had driven 10 hours and walked into a hallway that smelled like marijuana! The room smelled like mildew and stale cigarette smoke. 1 of the 2 beds...More

Thank Brooke L
Reviewed 23 August 2017

Let me tell you, Pzazz is not the word that comes to your mind in this hotel. Stopped in for a quick overnight on our way through town and wanted to gamble a little. The complex has a LOT of construction going on, but didn't...More

Thank steveandreb
Response from Marlena S, Front Office Manager at Pzazz Resort HotelResponded 18 October 2017

Thank you for your business. We are terribly sorry to hear that you did not enjoy your stay with us. We certainly agree that there is a lot of construction going on as we just opened a Panera Bread, Cold Stone Creamery, and still working...More

View more reviews
PreviousNext
12345655
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 59 - US$ 75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 59 - US$ 75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (57)
Room & Suite (11)
Pool & Beach (7)
Dining (1)
Hotel & Grounds (53)
Bathroom (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
Annette B
2 December 2017|
AnswerShow all 2 answers
Response from Marlena S | Property representative |
12% hotel/motel tax plus 1.65% destination fee
1
Vote
thebeez75
20 July 2017|
Answer
Response from Marlena S | Property representative |
Our property General Manager is Rob Higgins. Is there something I can help you with?
0
Votes
MAdi R
7 July 2016|
AnswerShow all 2 answers
Response from Marlena S | Property representative |
21
0
Votes
Room Tips
"Room 296 is close to the elevator and then close to Hucks Harbour."
Read review
"A room away from the water park"
Read review
"To avoid noise, get room with parking lot view and not overlooking play area"
Read review
"Not as kid friendly as advertised....Toddler friendly...."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite