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Pzazz Resort Hotel

275 reviews
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Traveller (57)
Room & Suite (20)
Pool & Beach (7)
Overview
  • Excellent17%
  • Very good18%
  • Average31%
  • Poor17%
  • Terrible17%
26 Dec 2017
“Family Christmas”
20 Aug 2017
“Wedding at majestic estate”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (275)Write a Review
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1 - 5 of 273 reviews
Reviewed 3 weeks ago

My son made reservations there for our entire family to celebrate my 60th birthday. We needed a place that had something for everyone and this resort had that for sure .We were grateful to have our rooms in the East wing away from all the...More

Thank gsl1958
Reviewed 26 December 2017

My family of 17 celebrated our Christmas there last weekend. The grand kids had a great time playing in the water park, play equipment and arcade. We ordered 2 of the 28" pizzas and it fed our whole family with leftovers. The woman who helped...More

Thank chris07141960
Response from Marlena S, Front Office Manager at Pzazz Resort HotelResponded 3 January 2018

Thank you for your review. I am terribly sorry to hear that not all staff you encountered was as pleasant as they should have been. We pride our selves on customer service and all employees know that our goal is to provide the very best...More

Reviewed 8 December 2017

This is an average hotel. We had to follow signs to find the check-in desk. We were shocked to hear the reception area had been remodeled in the last year because it was lacking in design and convenience. Employees were friendly. The rooms were extremely...More

1  Thank enzo1089
Reviewed 15 October 2017 via mobile

Nothing pzazz about this place. Alcoholic beverages were pretty good and weren't over priced, the casino was pretty fun and not packed (even though it was a Saturday night). But the rooms... You would have to very intoxicated not to notice everything wrong with this...More

Thank Mama_Knows_Best99
Response from Marlena S, Front Office Manager at Pzazz Resort HotelResponded 18 October 2017

Thank you for taking the time to alert us of the condition of your room. We are terribly sorry to hear that your room wasn't clean and had a musty smell. We have high expectations for our employees and it sounds like your room did...More

Reviewed 26 September 2017

We arrived and had to look for someone to check us in. The clerk was not friendly! We had driven 10 hours and walked into a hallway that smelled like marijuana! The room smelled like mildew and stale cigarette smoke. 1 of the 2 beds...More

Thank Brooke L
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 59 - US$ 75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 59 - US$ 75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (20)
Pool & Beach (7)
Dining (1)
Family and Play Areas (2)
Questions & Answers
Ask a question
Annette B
2 December 2017|
AnswerShow all 2 answers
Response from Marlena S | Property representative |
12% hotel/motel tax plus 1.65% destination fee
1
Vote
thebeez75
20 July 2017|
Answer
Response from Marlena S | Property representative |
Our property General Manager is Rob Higgins. Is there something I can help you with?
0
Votes
MAdi R
7 July 2016|
AnswerShow all 2 answers
Response from Marlena S | Property representative |
21
0
Votes
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12
Room Tips
"Get a room in the East wing if you want peace and quiet."
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"Room 296 is close to the elevator and then close to Hucks Harbour."
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"A room away from the water park"
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"To avoid noise, get room with parking lot view and not overlooking play area"
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