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Hilton Garden Inn Bettendorf / Quad Cities

325 reviews
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Traveller (14)
Room & Suite (19)
Dining (2)
Overview
  • Excellent69%
  • Very good20%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
“fire pit”(26 reviews)
“gas station”(13 reviews)
“great hotel”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Hilton Garden Inn Bettendorf / Quad Cities
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (325)Write a Review
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Traveller rating
217
64
27
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LanguageEnglish
217
64
27
5
8
Show reviews that mention
All reviewsfire pitgas stationgreat hotelgrocery store across the streetjimmy johnsparking lotbreakfast was deliciouspool and hot tubvery nice placebusiness travelerstaff was very friendly and helpfulfront desk staffquad citieseasy accessoff the highwayfree internetgreat stay
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1 - 5 of 321 reviews
Reviewed 1 week ago

I had a terrible travel day being re-routed due to storms. The HGI van driver stayed late and picked me up during the storm. Appreciated the great service! Check in was quick and the room was comfortable.

Review collected in partnership with Hilton Garden Inn
Thank Denise T
Response from Michelle D, Director of Sales at Hilton Garden Inn Bettendorf / Quad CitiesResponded 1 week ago

Thank you for your feedback, we are so glad to hear our driver was accommodating, we hope to see you again in the near future.

Hotel's Favourite
Reviewed 16 January 2018

This is a BRAND NEW Garden Inn, so everything is perfect. Clean and Quiet, with a great morning breakfast. All the front desk help is outstanding. Very convenient to everything, with a mall across the street, and hotel sets not far from Interstate 74. Best...More

Thank Steve S
Response from 959Hilton563, Director of Sales at Hilton Garden Inn Bettendorf / Quad CitiesResponded 17 January 2018

Thank you for your feedback, we hope to see you again in the future.

Reviewed 4 weeks ago

$11 Breakfast and I didn't even know you could get lunch or Dinner until my last day. No menus or signs...so... had to leave to eat every day. Coffee usually out. Clean Rooms though!! Business area was about 90 degrees... if you have to go...More

Review collected in partnership with Hilton Garden Inn
Thank W2056OKjamesn
Response from Michelle D, Director of Sales at Hilton Garden Inn Bettendorf / Quad CitiesResponded 3 weeks ago

Thank you for your feed back. Our Garden Grill is open for breakfast and dinner only, we do have a sign posted in the garden grill with the days and hours of operation for guest to take advantage of our wonderful cuisine, we are truly...More

Reviewed 4 weeks ago

Stayed here on business. Check in was fine if a bit unfriendly. Room and facilities (gym, pool & spa) all fine - shame rooms do not have a safe. Friendly bar staff and fresh cooked breakfast. So in summary better than average - not quite...More

Thank DoctorFeelgoodDorset
Response from Michelle D, Director of Sales at Hilton Garden Inn Bettendorf / Quad CitiesResponded 4 weeks ago

Thank you for your feedback on your recent visit. We appreciate you bringing the staff issue to our attention. We will be sure to address this with the appropriate departments to ensure this is handled. We are happy to hear you enjoyed some of the...More

Reviewed 15 January 2018

When I showed up, there was a person in the room they gave me and they were sold out and had to send me to another hotel at 1 am, 2 hours after showing up. Had to return to pick up boss at 5:45am.Fail

Review collected in partnership with Hilton Garden Inn
Thank DavySprocket
Response from 959Hilton563, Director of Sales at Hilton Garden Inn Bettendorf / Quad CitiesResponded 16 January 2018

Thank you for your feedback, we can assure you nothing like this will happen again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 109 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 109 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (19)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
SouthSideTraveler
11 April 2017|
AnswerShow all 5 answers
Response from 959Hilton563 | Property representative |
Our pool is heated
0
Votes
Christine P
10 November 2015|
Answer
Response from 959Hilton563 | Property representative |
There are men's & women's restrooms in the pool area. You will need a room key to access the pool area but it is not necessary to go out into the lobby area to access the pool. The pool is located just a short distance off... More
1
Vote
Room Tips
"Avoid 516 and 518 - loud mechanical noise and vibrations were constant and are apparently the norm for those..."
Read review
"I selected a ground floor room and never heard a sound from any other guests."
Read review
"I was on 2nd floor, right behind Starbucks drive through. No complaints with anything."
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"Not near an entry door or first level. (noise)"
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