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All reviewslounging areagrand ballroomroom was cleanpropped openson's weddinghot tublocal hotelsthe check in processreception areafitness centerbuffet breakfastoutdoor poolstay at this hotel againking suitebeccaconvention
It was not up to the standard of Four Points by Sheraton. There was no space-available upgrades and welcome gifts for gold members. Rooms were outdated. Elevators was not working. But the location was great.
Great location to West Lafayette & all of Purdue! The hotel offers the best value of all the local hotels: updated fitness center, indoor/outdoor pools, spacious guests suites and a great menu. It's right across the street from a trail access around Celery Bog. Talk...More
My impression of Sheraton was that it was one of the best hotels. The Four Points in West Lafayette changed my perception. The facility is old and in need of remodeling. We extremely disappointed in the treatment we received at breakfast. The restaurant did not...More
Response from jordan r, Front Office Manager at Four Points by Sheraton West LafayetteResponded 6 days ago
We at Four Points by Sheraton are so sorry that you did not have an A+ experience at our hotel. Seeing as customer service is our business and the most important factor to us as staff, we take your feedback very seriously. I...More
We stayed here for 2 nights for a wedding held in the area. We checked in on Friday night and although I had requested adjoining rooms with other family members (both by phone x2) we were assigned to rooms in different areas of the hotel....More
1 Thank jillkaryn
Response from jordan r, Guest Relations Manager at Four Points by Sheraton West LafayetteResponded 15 November 2017
Thank you for taking the time to review our property, we are coming up on a renovation very soon and looking forward to it. We understand that we have a dated property and hope that our good service makes up for it. We encourage you...More
Booked a room here, last minute for a football weekend stay. I was a little nervous that my room faced the atrium directly across from the swimming pool (and had a white noise machine on the desk!) but found it to be quiet, not rowdy...More
Response from clane924 | Property representative |
The cancel policy here is the same at most hotels. There are special events and rates polices where you cannot cancel. It just depends on the dates you want and what rate you book under. There are advance purchase rates on... More
The cancel policy here is the same at most hotels. There are special events and rates polices where you cannot cancel. It just depends on the dates you want and what rate you book under. There are advance purchase rates on the internet that offer a large discount but are non-cancelable and non-refundable. Most days and rates you are allowed to cancel day of arrival.