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Brook Pointe Inn

Expedia.comUS$ 116*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 116*
US$ 116*
US$ 116*
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Brook Pointe Inn
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194 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Goshen, Indiana, United States
Reviewed 5 days ago NEW

This stay was very pleasant and just what the wife and I needed. We are from Goshen so we didn't have to come far, but it still felt like we were getting away for the weekend. We had one of the Jacuzzi rooms and we loved it! we did the couples package so we also got the 30 minute massages...

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Helpful?
Thank Kevin P
Owosso, Michigan
Reviewed 1 week ago

I was disappointed with my stay. Very dirty and everything in the room was worn out. I needed an iron and went to the front desk for one. They were able to find and iron, but no ironing board. Towels and bedding were very old and dingy. Pillows were very old and stained. If you stay here request one of...

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Helpful?
Thank kcaswell1
SYRACUSE
Reviewed 2 weeks ago

Great staff very happy and eager to help in anyway to make your stay great. Keri is always smiling and goes the extra mile for her quest. Love the salt water pool. The kids enjoyed the zip line :) and the free cookies in the evening.

Review collected in partnership with this hotel
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Helpful?
Thank Chevygril27
Ben P, Owner at Brook Pointe Inn, responded to this review

Thank you so much for the kind review. We are very proud of our hotel and all it has to offer. The pool has been a very awesome addition to our facility. We will be sure to share with Kari your kind words as well. Thanks for staying with us and we do hope that you will think of us...

Reviewed 2 weeks ago

After reading mostly positive reviews, we were shocked by our stay. Our room was extremely outdated (think early 1990's) and the towels and bedding looked just as old. Carpet was horribly stained and clearly had not been vacuumed, which was horrifying as our infant crawled around the room. (Would have requested someone to have come vacuum if our two tiny...

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Helpful?
1Thank missmaureen17
Reviewed 4 weeks ago via mobile

Bought couples romance package at the home show and we were not disappointed. Very friendly staff, comfortable bed and spacious room with Jacuzzi. Good restaurants nearby. Hotel was very quiet when we were there.

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Helpful?
Thank dkoenemann
Ben P, Owner at Brook Pointe Inn, responded to this review

Thank you so very much for the kind review. We are glad that you were satisfied with our Couples Romance Package. We strive to make this a time of peace and relaxation for our guests. We are continually looking for opportunities to make our hotel better. If there are any suggestions you could offer to us to help raise your...

Muncie, Indiana
Reviewed 22 March 2017

If you're traveling with family, don't hesitate to stay here. This is a very clean, comfortable, family oriented hotel with a great breakfast in the morning. Rooms are very spacious. Staff is extremely friendly and helpful. This will be our go to anytime we're needing place in the area!

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Helpful?
Thank Eric K
Ben P, Owner at Brook Pointe Inn, responded to this review

Thank you for your very kind review of our hotel and property. We are proud of our staff and the hard work that they put into making this hotel great. We look forward to many more visits from you. The next time you are here I do hope you can enjoy the fire pit swings or possibly Kid's cove. Both...

Greenfield, Indiana
Reviewed 27 February 2017

We bought a romantic couples stay at the Home Show in Indy and 2 30-minute massages were part of the package. After we booked our stay (Feb 22-24) we were informed by Mary that the massage therapist would be on medical leave until March and that in order to accommodate the massages, she was willing to give us another free...

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Helpful?
2Thank katiesmom9891
Ben P, Owner at Brook Pointe Inn, responded to this review

Thank you for your 5-star rating! We are very proud of our customer service team. We are glad that we were able to accommodate you in regards to the massage. Our team works very diligently on setting up our Couples Romance Packages. We work to cover every detail

Reviewed 26 February 2017 via mobile

We loved the getaway! The jacuzzi tub was great, and the milk and cake! We also used a coupon they provided for a really good local BBQ place, as well as getting massages at the hotel. Can't wait to go back! Next time we are going to try a cabin! So relaxing :)

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Helpful?
Thank Jennifer H
Ben P, Owner at Brook Pointe Inn, responded to this review

We are so glad that you enjoyed your stay with us! Thank you for the very kind review! We are glad to hear that you enjoyed the value card with discounts to local restaurants and businesses as well. The cabin is an exciting addition to our property and we look forward to adding more in the future. It's also great...

New Paris, Indiana
Reviewed 21 February 2017

We are locals and like a getaway close to home. There was tons of kids running up and down the stairs above our room. The pool was full until 10pm then they have adult swimming until midnight. We have been going to Brook Pointe since they opened their doors. If you get a refurbished room it's nice but if you...

Review collected in partnership with this hotel
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Helpful?
Thank Debbie P
Syracuse, Indiana
Reviewed 17 February 2017

We had a family weekend at Brook Pointe Inn recently and it was so much fun! The pool was clean and warm, the kids swam for hours! The breakfast was good,the coffee was really great too.The staff was very helpful as well.our rooms were clean and comfortable.We will be back! thanks!

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Thank Tammy840

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
On 20 acres, this inn offers free Wi-Fi and uniquely decorated rooms that feature a sitting area and a work desk. Lake Wawasee, the largest natural lake in Indiana, is a short distance away. Cable TV is included in each room at Syracuse Brooke Pointe Inn. Each room features its own heating and air-conditioning unit. Select rooms offer a spa bathtub .Continental breakfast is served each morning. ... more   less 

Additional Information about Brook Pointe Inn

Address: 4906 E 1200 N, Syracuse, IN 46567-8275
Region: United States > Indiana > Syracuse
Price Range: ₹ 5,718 - ₹ 7,517 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Brook Pointe Inn 2*
Number of rooms: 30
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Questions & Answers

Here's what travellers have asked, with answers from Brook Pointe Inn staff and other travellers.
3 questions
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over a year ago
over a year ago
DeWitt, Michigan

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Questions? Get answers from Brook Pointe Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for remodeled room.”
kcaswell1, 21 Apr 2017 | Read review
“Need new pillows but over all the room was very clean ”
Chevygril27, 10 Apr 2017 | Read review
“If you want quiet get the rooms away from the pool”
edwardp980, 21 Feb 2017 | Read review
“There is not an elevator,the stairs at the end seemed easier to go up.”
Tammy840, 17 Feb 2017 | Read review
“Have only stayed in two different rooms, but they all seem to be quiet and comforable”
O166POmikew, 5 Jan 2017 | Read review
5 of 5
Expedia.com
US$ 116* /night
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Prices are for 1 room, 2 adults
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