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DoubleTree by Hilton Hotel South Bend

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DoubleTree by Hilton Hotel South Bend
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747 Reviews from our TripAdvisor Community

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Showing 741: English reviews
Reviewed 4 days ago NEWvia mobile

Staying 2 nights. First night OK, second night I am awake listening to kids slam doors and run up and down halls it is 12:33 am. Not enough parking for large vehicles, the parking that was available was ice covered. Front desk clerk at check-in was OK but not friendly at all. Room was hot then cold, temp was never...

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Helpful?
Thank Mandy W
Reviewed 6 days ago NEWvia mobile

This DoubleTree property, with its soaring glass-paneled atrium, has been a staple among downtown South Bend hotels for 30 years or more. It has been well maintained and updated and meets the needs of a 2017 business traveler very well. The front desk staff is pleasant and helpful. My room was comfortable though the bathroom was a bit small. Baker's,...

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Thank Cyclonegup
Waterdown, Canada
Reviewed 6 days ago NEW

Stayed there recently for a hockey tournament. Staff were exceptionally helpful in getting everyone into their rooms as quickly and efficiently as possible. Staff helped with directions to groceries, local breakfast spots, liquor store, all the normal requirement for hockey tournaments! Rooms were quite decent and had a nice view of the river. Could even see Touch Down Jesus from...

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Thank TheGTDudeAbides
South Bend Indiana, United States
Reviewed 1 week ago

Our truck roof rubbed on the ceiling of the parking garage and caused damage to the vehicle. This is a normal full sized pickup truck with no lift and normal tires. The ceiling height is 5' 8" but that wasn't posted until we drove out with a scraped up roof.

Review collected in partnership with DoubleTree by Hilton
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Thank T1976FLbrendag
Granger, Indiana
Reviewed 1 week ago

Booked through honors points. I found out there was a special rate through vegetable buddies that I wanted to switch to and save my hhonors points. I attempted to call several times but no one answered. When checking out I tried to change the rate but they said that I needed to change before the stay and they couldn't help...

Review collected in partnership with DoubleTree by Hilton
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Thank briannB4606BN
South Bend, Indiana
Reviewed 1 week ago via mobile

Hotel room clean, loved the soap, shampoo and body wash, could have used conditioner. Great view of river. Beds very comfortable. Would have been great if Starbucks stayed open later. Front desk check in was slow but very friendly

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Thank Koala46614
Reviewed 1 week ago

Ck prompt/efficient. Bedding not avail for pull out, after called, promptly received. Executive Lounge not available on weekends, however, received appetizer coupon and free breakfast buffet coupons. Sufficient compensation for lack of lounge. Checkout prompt. Offers shuttle to/from airport. There is $9/day parking charge. Is added to bill.

Review collected in partnership with DoubleTree by Hilton
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Thank susanhM4798JH
Rapid City, South Dakota
Reviewed 2 weeks ago

Really nice and clean room. Very glad we chose this hotel. Was close to good downtown entertainment. We had a fun New Years and would definitely return to stay here. There was a pretty view of the St Joseph river with lights at night.

Review collected in partnership with DoubleTree by Hilton
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Thank jolindas2017
Austin, Texas
Reviewed 2 weeks ago

As a HHonors Gold member, am used to better service. HHonors concierge lounge was closed and the hotel staff were clueless about this. They could not tell us why or how to find the breakfast included with our HHonors membership. Restaurant staff finally sorted it out for us after we were seated. Restaurant service was very slow. Also the Starbucks...

Review collected in partnership with DoubleTree by Hilton
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Thank davidzD1559EK
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of our DoubleTree Hotel in South Bend. We regret to hear that we did not meet your expectations and let you down. As a Gold Hilton Honor's member, we value your patronage and appreciate your feedback. Your comments distressing as they are, are extremely helpful to us in making decisions to improve our product, training,...

United States
Reviewed 3 weeks ago

I travel a lot for my job. The Double Tree in South Bend is one of the best hotels I stay at. Everything from the customer service, the rooms, to the food is great. the staff cater to your every need.

Review collected in partnership with DoubleTree by Hilton
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Thank 977rickeyj
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of our DoubleTree Hotel in South Bend. We are delighted to hear that you enjoyed the hotel, staff, and your stay. We will look forward to welcoming you back soon. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
With over 6,000 square feet of meeting space onsite, and an additional 150,000 square feet located in the adjacent Century Center Convention Complex, The Doubletree Hotel by Hilton is South Bends premier hotel for meetings and events. This 295 room luxury hotel is conveniently located in downtown South Bend within minutes of Notre Dame, St. Mary’s College, and the College Football Hall of Fame. As the only full service Hilton Hotel in South Bend, you can expect the highest level of service that is synonymous with the name Hilton. Enjoy spectacular views of the St. Joseph River along with easy walking to many of South Bends most popular attractions. Our onsite dining features locally inspired dishes that are sure to satisfy even the most discriminating critic. Whether travelling on business or for pleasure, The DoubleTree Hotel by Hilton South Bend will meet the mark every time. ... more   less 

Additional Information about DoubleTree by Hilton Hotel South Bend

Address: 123 N Saint Joseph St, South Bend, IN 46601-1624
Region: United States > Indiana > South Bend
Price Range: ₹ 9,079 - ₹ 14,062 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel South Bend 3.5*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Priceline and Jetsetter so you can book your DoubleTree by Hilton Hotel South Bend reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott South Bend
South Bend Marriott
Hotel Style:
#4 Business Hotel in South Bend
#6 Family Hotel in South Bend
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel South Bend staff and other travellers.
6 questions
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Ohio
over a year ago
Calhoun, Georgia
Lafayette, Indiana
over a year ago
South Florida
Delta, Ohio

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Questions? Get answers from DoubleTree by Hilton Hotel South Bend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a river view, down the corridor away from the ice machines and elevators.”
 of 5 bubbles TheGTDudeAbides, 11 Jan 2017 | Read review
“Nice view of the river”
 of 5 bubbles 683jeffk, 22 Nov 2016 | Read review
“All rooms are quiet”
 of 5 bubbles obarth289, 26 Oct 2016 | Read review
“The river side gives you lovely views over the river. Atrium side overlooks the 'function' area”
 of 5 bubbles SamJ282015, 20 Aug 2016 | Read review
“if you are light sensitive request a room that does not look in to the atrium”
 of 5 bubbles 617wendyl, 4 Aug 2016 | Read review
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