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Comfort Suites University Area

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182 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites University Area
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Showing 181: English reviews
Elkhart, Indiana
Reviewed 8 December 2016

When we arrived, the front desk clerk greeted us in a friendly manner, even joked with us as we checked in. The room was clean and satisfying to us. Later on we went down to the pool and hardly anybody there. We practically had the pool and hot tub to ourselves, and it was really relaxing. Every Black Friday when...

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Helpful?
2Thank acpb87
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your feedback. It is great to hear about your experience and will share to the staff. We look forward to seeing you again soon.

Reviewed 1 December 2016 via mobile

We were going on a last minute trip and due to many hotels being booked we went w this place. Pictures looked good and it was pricey, but we figured it meant better quality over the motels etc. When we arrived the lady at the front desk was great. The customer service received was awesome, but that's the only positive...

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Helpful?
1Thank Yvette S
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your review. We value your feedback and will take it to help improve our operations. I want to apologize about the experiences you encountered and assure you they will be looked into. We will be going under bathroom renovation 1st quarter 2017 to enhance the experience. Thank you again for your feedback and we hope to see...

Columbia, United States
Reviewed 19 November 2016

The location was excellent! Plenty of restaurants near (even in walking distance)and the hotel provides shuttle service. Clair and Michael go above and beyond to assist customers. And Darynn really looked out for me when I needed to return my rental car he waited for to return the car and give me a ride back to the hotel. Clair called...

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Helpful?
1Thank TLinda W
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for such kind words regarding Clare, Mike, and Daryn. They will be excited to hear about your stay as positive feedback encourages our team to stay on the right track. We value your business and look forward to seeing you again soon. Happy Thanksgiving.

New Baltimore, Michigan
Reviewed 15 November 2016 via mobile

Stayed here for an overnight stay on business, the front desk was very courteous and was able to give me the first floor request I asked for. The room was very clean and the bed was very comfortable with lots of pillows. I would stay here again

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Helpful?
2Thank Donald S
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your wonderful review. We strive to offer a clean hotel with great service at an affordable budget. We value your business and look forward to seeing you again soon. We wish you a Happy Thanksgiving.

Bernardsville, New Jersey
Reviewed 2 November 2016

We hadn't stayed at the hotel for a few years because it started getting pricey. We returned because we got a terrific rate which was great because the hotel was more convenient to Notre Dame and restaurants.

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Helpful?
2Thank billwaldron3
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind feedback regarding Mike. He will be excited to hear about your stay. Thank you for taking time to review our hotel, your feedback is important to us. We look forward to seeing you again soon.

Reviewed 1 November 2016 via mobile

Great location, nice rooms. Large group staying and they have been very accommodating. They have called on Saturday to confirm reservations for the next week. Clare has been very helpful! Close to Notre Dame campus. Nice paved trail out the back of the hotel

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Helpful?
2Thank Patrick J
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind review about Clare. It is great to see our staff recognized for their hard work and efforts. We value your business and look forward to seeing you again soon.

Reviewed 30 October 2016 via mobile

I have had a very positive experience during my stay at the Comfort Suites in South Bend, Indiana. The staff and front desk are very courteous and helpful (especially Claire) and the rooms are very nice and cleaned daily. I would recommend this hotel to anyone out of town on business such as myself.

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Helpful?
2Thank Scottbama
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your positive and kind review. We strive to offer superior cleanliness and quality to our guests. It is great to hear about Clare, positive feedback encourages the hotel to continue in the right direction. We look forward to seeing you again soon.

nj
Reviewed 30 October 2016

In South Bend for a Notre Dame football game, found room to be dirty, walls needed painting, safes were not working, shower faucet leaking, poor air conditioning and warn linens. Front entrance, common area and elevator all needed vacuuming. At a rate of $430.00 a night, I expected much better accommodations.

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1Thank borntotravelNj
Craig B, General Manager at Comfort Suites University Area, responded to this review

I want to thank you for your review. I want to apologize about your experience as this is not our standards. I will be evaluating what caused the cleanliness issues as this is not typical in our operations. I will also speak to the construction crews and request them to wear boot covers upon arrival. Please contact us directly so...

Doylestown, Ohio
Reviewed 4 October 2016

The staff here was very warm and helpful. The king size suite was average. The bathroom in need of repair. When I opening the refigerator there was leftover food. WHen I started to use the coffee pot there was left over coffee grounds. Breakfast was very nice and also the staff working in that area.

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Helpful?
1Thank Dtowntraveler
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking time to review our hotel. I want to apologize about your experience and assure you this is not our standards. I will be addressing our staff and correcting this for our future guests. We look forward to seeing you again soon.

Dartmouth, Massachusetts
Reviewed 26 September 2016

I really enjoyed my stay here. The staff was fantastic, helpful and friendly on a busy sports weekend. The breakfast was good, anything with make your own waffle makes me happy. It was very busy the first morning I was there, and the staff were right on top of filling the coffee, hot items and helping out. My room was...

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Helpful?
2Thank Luluflies
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your feedback. It is great to hear the staff was able to work as a team to make a great experience. They will be super excited to hear about your experience. We look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Suites University Area

Address: 52939 US 933 North, South Bend, IN 46637
Region: United States > Indiana > South Bend
Price Range: ₹ 7,040 - ₹ 11,930 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites University Area 2*
Number of rooms: 135
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Also Known As:
Comfort Hotel South Bend
Comfort Suites South Bend
South Bend Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suites are large and sunny”
 of 5 bubbles norlander1, 13 Jan 2017 | Read review
“Maybe smoking on floor 3.”
 of 5 bubbles Toby504, 5 Jan 2017 | Read review
“Book early if you're going to attend a football game in SB”
 of 5 bubbles Hokie67, 20 Nov 2016 | Read review
“Rooms on floor 3 were nice”
 of 5 bubbles Luluflies, 25 Sep 2016 | Read review
“Football rates start on Fri eve instead of Thurs like some in the area.”
 of 5 bubbles nauticalabc, 13 Sep 2016 | Read review
5 of 5