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Best Western Classic Inn

463 reviews
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Traveller (18)
Room & Suite (11)
Dining (3)
Overview
  • Excellent44%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(53 reviews)
“nice breakfast”(10 reviews)
“waffles”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Classic Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (463)Write a Review
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Traveller rating
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LanguageEnglish
199
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71
25
19
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All reviewsfront desknice breakfastwafflesthe breakfast arearoom was cleanfirst floorbreakfast attendantpet friendly hotelgreat place to staywould stay here againone night staywould highly recommend this hotelnice staffnice placeeasy accesstrain tracksother hotels
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1 - 5 of 463 reviews
Reviewed 3 days ago via mobile

An overall rating of 4 out of 5 stars? Are you kidding me? Going on 11pm and room suddenly started shaking like there's an earthquake or a jet is mere yards overhead and about to crash. Looked outside and it turns put there are train...More

Thank travelcritic2018
Response from Sam P, General Manager at Best Western Classic InnResponded yesterday

We are undergoing renovations to upgrade our rooms in-order to provide better guest experience. Our contractors are explicitly told to work from 10-5PM. I apologize for the inconvenience caused during your stay. We will speak to them so this does not happen again. We strive...More

Hotel's Favourite
Reviewed 23 November 2017

We've stayed at this Best Western several times on our travels and set it as a destination point because we are always happy with the accommodations. Beds are very comfy, staff is cheerful and attentive and the price is affordable. They also have a good...More

Review collected in partnership with Best Western
Thank Lavay S
Response from Sam P, General Manager at Best Western Classic InnResponded 8 December 2017

We are glad to know that you have made our hotel as a destination point. Our staff were happy to know your wonderful stay. We appreciate your feedback and hope to see you soon.

Reviewed 14 January 2018 via mobile

Stayed here on the way to Mom's house for Thanksgiving. The check in was quick and the staff was helpful and friendly. We took advantage of close proximity to McDonald's to grab a quick snack. My son enjoyed the pool and we both enjoyed the...More

Thank glennby72
Reviewed 3 January 2018

The staff at check in and check out were extremely helpful and very nice. They went the extra mile to assure we were happy with our room. The breakfast buffet was very good and free. A great location just off the interstate and all the...More

Review collected in partnership with Best Western
Thank 571galem
Reviewed 11 December 2017

This was always a good place to stay,now it is becoming a great one. Customer service has improved over the years to the point of the staff almost reading our minds to your needs. Even in the middle of a remodel ,which was almost invisible,...More

Review collected in partnership with Best Western
Thank GrandpaFroggie
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$ 83 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Richmond
#2 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 83 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Richmond
#2 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (18)
Room & Suite (11)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
grandmaBeecher_Il
8 February 2017|
AnswerShow all 3 answers
Response from kush71002 | Property representative |
indoor pool
0
Votes
TravellingTrish_12
26 October 2016|
AnswerShow all 3 answers
Response from Jason S | Reviewed this property |
not sure?
0
Votes
anjb43
2 July 2015|
AnswerShow all 6 answers
Response from Maevie_52 | Reviewed this property |
I called the hotel. They said they try to keep pets in the same area, but when they are coming close to selling out for the night that they may have to put people in a pet friendly room even though they have no pet. They can... More
0
Votes
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12
Room Tips
"The guest laundry is on the 3rd floor, but the ice machines are on the other floors."
Read review
"Great hotel - clean, quiet, decent amenities and the staff are helpful and friendly!"
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"end of hall to the west on the south side"
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"There are train tracks behind the motel, so be sure to request your room on the front and you'll never..."
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