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Holiday Inn Richmond

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Holiday Inn Richmond
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144 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Reviewed 2 weeks ago

Took the fam for a weekend overnighter to take advantage of the indoor pool, overall stay was GREAT, FRONT DESK TO HOUSE KEEPING STAFF WHERE ALL GREAT. paid up front for breakfast, good value, food was very good also .. You cant go wrong staying here, We love Holiday Inn

Thank vegas junkie m
Reviewed 4 weeks ago

Only stayed for one night but was pretty impressed, very nice and clean looking lobby and lounge area. Staff was very nice and welcoming, rooms were decent size with refrigerators and microwaves, everything seemed very modern and well kept. Only thing I didn't care for was the desk chair in the room was broken and it could not be adjusted.

Thank KwhiteHa
Reviewed 1 February 2017 via mobile

I was simply passing through in my way cross country and stumbled on this hotel. Very nicely surprised as it feels almost brand new and modern. Staff were excellent and the food was very good ! Rooms were good sized , very clean and comfy! This is an excellent option right off highway 70 and safe ! In the warmer...

Thank caribbeanfruit
Cleveland, Ohio
Reviewed 25 November 2016 via mobile

This was a lovely hotel, close enough to everything the mall, restaurants, Walmart, and our family. I would have given it a 5 but although our room was clean and nice I did kill 3 huge horse flies. This was surprisingly unusual seeing that it's cold out side. I mentioned it to the front desk and he offered complimentary breakfast...

Thank JoAnn T
BobbyLNewton, Front Office Manager at Holiday Inn Richmond, responded to this review

Dear JoAnn, Thank you so much for the wonderful review of your stay, My staff and I take great pride in our hotel and appreciate the feedback. I do apologize for the flies in the room and have made our pest control company aware. And breakfast is on us when you return next year. Happy Holidays Bobby Newton Front Office...

West Hollywood, CA
Reviewed 20 November 2016 via mobile

I normally stay at much more expensive luxury hotels when I travel, so take that into account when reading this. I've now stayed at this hotel twice in the past year. It is very good for its hotel class. The rooms and lobby area are clean and have nice bath products. It can be a little tough to get service...

1Thank luluseven
BobbyLNewton, Front Office Manager at Holiday Inn Richmond, responded to this review

Dear luluseven, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I have made our food and beverage director aware of the service in the bar, and have be assured the problem has be corrected. We hope...

New Jersey
Reviewed 30 October 2016 via mobile

In a world full of run of the mill hotels, it nice to find one that's full service! We are able to have a drink and dinner at the hotel bar that was very good. Bartender Brittany did a great job. Check in service was friendly and helpful. I booked online and somehow the system said my reservation was cancelled...

Thank Melissa B
BobbyLNewton, Front Office Manager at Holiday Inn Richmond, responded to this review

Dear Melissa, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. And I will be sure to give Brittany a pat on the back and let her know about your...

Defiance, Ohio
Reviewed 21 October 2016

Nice hotel, firm beds, friendly staff. Flavored ice water available all day if you are not interested in coffee or hot tea. I think the only thing we missed was the breakfasts that the Holiday Inn Expresses offer. But, there are many eateries nearby.

Thank mboulis2016
BobbyLNewton, Front Office Manager at Holiday Inn Richmond, responded to this review

Dear mboulis2016, Thank you for the nice review, We do appreciate all the guest feedback. I will be sure to share it with the staff.And we look forward to see you if you ever in our AREA. Safe Travels Bobby Newton

Reviewed 20 October 2016

Better beds than Fairfield, newer than Hampton in town. Do not understand internet access code still with IHG properties. Marriott/Hilton both have migrated to name/room number. Entering codes and doing so multiple times is annoying.

Thank MerryManUSA
BobbyLNewton, Front Office Manager at Holiday Inn Richmond, responded to this review

Dear Merrymanusa, Thank you for taking time to give us your feedback regarding your stay, I do apologize your stay did not meet your expectations and will relay your concerns to the manager and get these problems resolved, so other guest will not to experience these problems. We look forward to you in the future if ever your in our...

Chicago, Illinois
Reviewed 19 October 2016

This looks like a newer Holiday Inn and kept up nicely. I was in town for my 20th College Reunion. It is near I-70 which is convenient. Small bar and not many people hanging out. I had a suite and it was very spacious. My only complaint was the bed. It was pretty hard.

Thank boyd73
BobbyLNewton, Front Office Manager at Holiday Inn Richmond, responded to this review

Dear boyd73, Thank you for the wonderful review. we truly appreciate all guest feedback, it helps us to make sure all guest experiences are awesome. I want to apologize for the bed being hard, as a hard bed can make for an uncomfortable night. Thanks again for your business and loyalty. Safe Travels Bobby Newton

Spencer, Indiana
Reviewed 16 October 2016

This was a nice Holiday Inn. It was clean and comfortable. It is everything you would expect when you stay at a typical Holiday Inn. There wasn't anything special about it, but there wasn't anything wrong either. Being a breakfast person, I was not happy that they do not serve breakfast with the price of the hotel. They do have...

Thank Jason K
BobbyLNewton, Front Office Manager at Holiday Inn Richmond, responded to this review

Dear Jason Thank you for taking time to give us your feedback, We appreciate it in order to make guest experiences more enjoyable. I do apologize for the breakfast not be included, we are a full service Holiday Inn and do not offer the complimentary breakfast as the Express do. We do hope you will return in the future. Safe...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the newest and most modern hotel in Richmond, Indiana. Conveniently located right off I-70, 1 hour East of Indianapolis and only 30 minutes West of Dayton, Ohio. The Holiday Inn Richmond is the perfect choice for business or leisure travel.The welcome mat is always out for you in Richmond and our Holiday Inn hotel. With its rich history as the gateway to the west, you are sure to find something for all with attractions such as the Historic Depot District, Gaar House & Farm Museum, Hayes Arboretum, Richmond Art Museum, Civic Hall Performing Arts Center, Antique Shops, Madonna on the Trail and the Indiana Football Hall of Fame ... more   less 

Additional Information about Holiday Inn Richmond

Address: 6000 National Rd E, Richmond, IN 47374-2626
Region: United States > Indiana > Richmond
Price Range: ₹ 6,878 - ₹ 10,939 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Richmond 3*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#3 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Richmond staff and other travellers.
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Questions? Get answers from Holiday Inn Richmond staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room away from the highway.”
 of 5 bubbles tripper69, 9 Mar 2017 | Read review
“Avoid rooms on highway side, ask for room on side of hotel main entrance.”
 of 5 bubbles Rockvilleman, 16 Aug 2016 | Read review
“Get a room far from the highway, and on the lowest floor so you don't have to take the slow elevator!”
 of 5 bubbles 917laylab, 16 Aug 2015 | Read review
“Our room on the top floor was extremely quiet.”
 of 5 bubbles 719deborahd, 6 Aug 2015 | Read review
“If your window will be open, try to get a room on the front side of the hotel--the back faces the freeway.”
 of 5 bubbles KeithHruza, 30 Jun 2015 | Read review
5 of 5