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Quality Inn and Conference Center

Traveller (31)
Room & Suite (23)
Pool & Beach (5)
Overview
5501 National Rd E, Richmond, IN 47374-2615 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (11)
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1 - 5 of 11 reviews
Reviewed 1 week ago via mobile

I give this an average rating liberally. Our shower sounded like a banchee if you had the pressure on full, so showering with low pressure wasn’t great. Breakfast consisted of frozen pastry and danish and we didn’t have time to wait so we went to...More

Thank J716IHchrish
Response from BackPacker812784, Director of Sales at Quality Inn and Conference CenterResponded 1 week ago

Thank you for your feed back we appreciate you this is the only way we can grow. We are working hard to fix the issue's that you noticed and you experienced. Thanks for letting us know. Hope you will give us another chance because again...More

Reviewed 1 week ago via mobile

Just would have appreciated a complementary upgrade for this Diamond Member. I saw they had them available before and as I were checking in. Front desk clerk who was very nice and professional was not able to accommodate me. After calling his manager he was...More

Thank tonyvas328
Response from BackPacker812784, Director of Sales at Quality Inn and Conference CenterResponded 1 week ago

Thank you for your feedback, we appreciate you. I do apologize for the inconvenience that you experienced. I hope this will not keep you from coming back. We Absolutely do give upgrades to our Diamond members and he should have gotten one. I can only...More

Reviewed 2 weeks ago via mobile

I have been a choice diamond member for seven years, and Hilton diamond member for seven years as well. Staying, about 140 nights a year in hotels, all different ones. I used to have Richmond on a regular route, and began to avoid staying in...More

Thank hoghead4644
Response from BackPacker812784, Director of Sales at Quality Inn and Conference CenterResponded 2 weeks ago

Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you...More

Reviewed 2 weeks ago via mobile

I tried to contact a manger for three weeks and one never returned my call. I finally got transferred to a manager and said manager was very rude and promised to send receipt that I never received. I then called again and was finally assisted...More

Thank Adventure13347728599
Response from BackPacker812784, Director of Sales at Quality Inn and Conference CenterResponded 2 weeks ago

We're sorry you were unhappy - Thanks for letting us know. I do apologize for the inconvenient of not getting hold of us and the delay of getting back with you. Glad you enjoyed your stay, I hope you can give us another chance.

Reviewed 3 weeks ago via mobile

Hotel has been recently renovated, with some work in process during our 1 night stay. Plumbing issues caused our toilet to start bubbling and gurgling at 6am, fortunately nothing overflowed. Beds comfy, room clean, and staff very friendly. Would give it 5 stars had there...More

Thank ourdogbooboo
Response from BackPacker812784, Director of Sales at Quality Inn and Conference CenterResponded 3 weeks ago

Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you...More

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About
Description
We are a 134 Guest room hotel. We have 10 King suites With King and Double Queen bedded rooms, also a few suites and suites with Hot tubs. Have a few King Rooms w/Hot Tub. Also we have a large swimming pool and Hot More tub and game area. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
134
Price range
US$ 60 - US$ 93 (Based on Average Rates for a Standard Room)
Location
United States > Indiana > Richmond
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
134
Price range
US$ 60 - US$ 93 (Based on Average Rates for a Standard Room)
Location
United States > Indiana > Richmond
Photos
Traveller (31)
Room & Suite (23)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
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