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BEST WESTERN PLUS Portage Hotel & Suites

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BEST WESTERN PLUS Portage Hotel & Suites
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364 Reviews from our TripAdvisor Community

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Showing 362: English reviews
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Grand Rapids, Michigan
Reviewed yesterday NEW

Packed a just in case bag, went for a drive and stopped at a hotel. Pleasantly surprised they had a bar area with food! Pool was actually heated and very nice, flooring around the pool hurt on the bare feet..bring flop flops!

Review collected in partnership with Best Western
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Helpful?
Thank M7695ETjulieh
Reviewed 4 weeks ago

On our way back from our sons Wish Trip he became sick. We needed to find a hotel close to where we were on the road. This was the first one that popped up. I called them and we got a room right away for our family size. They were easy to talk to and made check in fast. The...

Review collected in partnership with Best Western
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Helpful?
Thank heidil707
BWPlusPortage, Director of Sales at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for choosing the Best Western Plus Portage and thank you for the wonderful comments. We are pleased that you and your family were able to have a great time and we could help make that happen. We look forward to another visit from you and your family!

Park Forest, Illinois
Reviewed 7 January 2017

The staff was wonderful and accommodating. The pool and fitness center were great. The kids very much enjoyed the splash pad and pool. I enjoyed the hot tub. The beds in this hotel are amazing! We all slept very well and the suite was perfect for a family to stay in.

Review collected in partnership with Best Western
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Helpful?
Thank maureenk2017
BWPlusPortage, Director of Sales at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you maureenk2017 for the wonderful review. It is refreshing to hear such great comments about the Best Western Plus and the amenities we have to offer. I hope that you are able to come back soon with your family just to get away. We look forward to seeing you!

Pendleton, Indiana
Reviewed 30 December 2016

We arrived around 3 pm to find the parking lot not plowed from the overnight snowfall of at least 12". Parking and getting our bags into the hotel was a challenge The mattress in the sofa bed felt like a bag of springs with no padding. Got no sleep. There were also springs poking through the frame into the seat...

Review collected in partnership with Best Western
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Helpful?
Thank Gregory C
BWPlusPortage, Director of Sales at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for choosing the Best Western Plus for your overnight stay. I do apologize that your stay was not up to your expectations and we do plan on looking into these issues immediately. We do not operate this way and appreciate feedback from our guests so it does not happen again. We would love to have you as our...

Charlotte, North Carolina
Reviewed 28 December 2016

This is such a good deal for for the money. They had a great indoor pool with children's play area and hot tub. There was a computer lounge, excellent breakfast, even a bar from 5-11pm. The rooms were spacious and clean. It is conveniently located right off the highway and only 45 min or so from downtown Chicago. The staff...

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Helpful?
Thank Blayr N
BWPlusPortage, Director of Sales at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for your wonderful comments about the Best Western Plus in Portage. The comments are much appreciated and help keep the hotel and staff performing to your expectations. We hope to see you again very soon.

Angola
Reviewed 19 December 2016

Overnight visit after a long day traveling. From the moment we walked in I was so pleased. Front desk clerk Melanie was THE best. Patient while training a new clerk- she was efficient and the most friendly and helpful person I have encountered in a hotel. The lobby bar has a small but good selection to offer and offers food...

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Helpful?
Thank Susan K
BWPlusPortage, Director of Sales at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for visiting the Best Western Plus in Portage and the wonderful comments regarding our staff and hotel. We look forward to seeing you again on your next trip back into the area.

Reviewed 15 December 2016 via mobile

My husband and I had a quick business trip for two days in indiana. I would highly recommend The Best Western in Portage. They have many new upgrades, professional friendly staff, and affordable. The continental breakfast is one of the best we have had. Bisquits and gravy, eggs, waffles, fresh fruit yogart and gourmet coffee. Two thumbs up to the...

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Helpful?
Thank Paulette R
BWPlusPortage, Director of Sales at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you Paulette for the recommendation. We are happy that we were able to meet all of your needs while on your business trip. We hope to see you again very soon!!!

Wildwood, Florida
Reviewed 26 November 2016

Family friendly and very attentive. Clean rooms with comfortable bedding. Nice indoor pool and splash park for kids. Good price point. Close to restaurants and Bass Pro Shop. Easy access to train to ride into Chicago for the day.

Review collected in partnership with Best Western
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Helpful?
Thank colleens714
BWPlusPortage, Director of Sales at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Everything right where you need it colleens714. Thank you for the wonderful comments. We hope that you can visit us again very soon. We look forward to your next visit!

Buffalo, New York
Reviewed 10 November 2016

It was a quick stopover to catch some sleep between long road travel days. Did not make on line reservations but rather walked into the hotel and registered the old fashion way, in person. Greeting by a very pleasant front desk clerk, we were checked in and directed to a local restaurant. Room was very comfortable. Looks like renovations are...

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Helpful?
Thank Don W
BWPlusPortage, Director of Sales at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for choosing the Best Western Plus Portage. We have been doing some updating to keep up with brand standards and keep the hotel looking fresh. I am pleased to hear that we were able to deliver you excellent customer service. This is what we strive for. We look forward to having you as our guest in the future.

Reviewed 2 November 2016

The hotel is nice. The room for double bed where I'm in kinda small though. And the bathroom door actually on the way and collide with the room door. I think the hotel under construction to the better. But I don't think the room big enough for double bed.

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Helpful?
Thank fireproofangel13
BWPlusPortage, Director of Sales at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for choosing the Best Western Plus Portage fireproofangel13 and thank you for taking the time for your review. I will let the proper department heads know your concerns so that we may come up with a solution. Again thank you for the comments and hope to see you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Best Western Plus: Portage Hotel and Suites! We are located just 45 minutes from downtown Chicago, in Northwest Indiana! Our brand new facility is one of a kind, featuring: 32" Flat screen TVs, refrigerator, microwave, and coffee maker in EVERY room, complimentary full hot breakfast, 24 hr. business and fitness center, Family Aquatic Center, newly opened BW Pub, supremely clean and comfortable rooms, and free Wifi! Also including our stellar Meeting Rooms!! We here have an award winning staff committed to superior customer service! Whether you are the Business traveler, Semi-truck driver, or Family, we are the place for you! We hope to see you soon! General Information: Located off of I-94 exit # 19, Located off I-80/90 (Indiana Toll Road) exit #23 -turn RIGHT! WE HAVE TRUCK PARKING!!!!... We offer Suites and Standard rooms. Standard: King size bed -or-2 Queen size, Suites:-include separate living space with additional TV, dresser, oversize chair and pull-out sofa sleeper. Available: King size bed -or-2 Queen size. ... more   less 

Additional Information about BEST WESTERN PLUS Portage Hotel & Suites

Address: 6200 Melton Rd / US Hwy 20, Portage, IN 46368
Region: United States > Indiana > Portage
Price Range: ₹ 6,552 - ₹ 9,293 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Portage Hotel & Suites 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Priceline, Travelocity and Best Western so you can book your BEST WESTERN PLUS Portage Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Portage Hotel And Suites
Best Western Plus Portage Hotel Portage
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Portage Hotel & Suites staff and other travellers.
1 question
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Minneapolis, Minnesota
7 months ago

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Questions? Get answers from BEST WESTERN PLUS Portage Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 room king suite with individual heat/air controls”
 of 5 bubbles 744SusanK, 19 Dec 2016 | Read review
“our room did not face the interstate.”
 of 5 bubbles joycec993, 29 Aug 2016 | Read review
“Ask for an upgrade if you are a Best Western Rewards member”
 of 5 bubbles AlwaysInn09, 22 Aug 2016 | Read review
“3 floors with two elevators located at one end.”
 of 5 bubbles readittoday, 17 Aug 2016 | Read review
“If you are a Best Western Rewards member, ask and they will upgrade you to a suite!”
 of 5 bubbles timkim72016, 10 Aug 2016 | Read review
5 of 5