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Garden Inn

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Garden Inn
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

My biggest "complaint" is no WiFi, except in the lobby (and rooms directly above lobby). Oh well. Burn some data, and get a good night's sleep in this clean motel. I give this place ☆☆☆ because it is a solid rest stop close to the highway (and there is a Denny's exactly where one would get back on I-70). People... More 

Helpful?
Thank Dave M
Level Contributor
3 reviews
Reviewed 23 October 2016 via mobile

The worst stay we've ever had. Had to change motels in the middle the night. and they wouldn't refund for the difference. Smoke detector chirped so they took it out of room. Toilet was not stable on floor. Room had bugs.

Helpful?
Thank Ronald L

Travellers are raving about these New Castle hotels

South Bend, Indiana
Level Contributor
4 reviews
Reviewed 29 September 2016

average hotel, room was clean, somewhat dated, we didn't get to use the pool this trip. They did have an indoor pool though. The manager was very nice. Rates were reasonable , close to the horse show arena.

Helpful?
Thank kurtaaddington
1 review
Reviewed 19 July 2016 via mobile

We stayed here for my sons race and it was horrible!!! There were bugs in the bathroom. The a/c clanked all night. Customer service was atrocious!!!! Hair dryer didn't work. Phones didn't work. No wifi - even though it says it has it. Just yuck!!!!

Helpful?
Thank Meghan O
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 June 2016 via mobile

My husband & I stayed here while attending a family birthday party. While checking in, I noticed the peeling wallpaper and very small reception room and should have left for another hotel. I am VERY disappointed in the room. The sink & vanity are right near the door so if someone opens the door it will hit whoever is using... More 

Helpful?
Thank Sally M
Saint Clair Shores, Michigan
1 review
Reviewed 31 May 2016

From the pictures this motel appears like a modestly priced well maintained place to stay. Far from the truth. The rooms smelled and looked like amateur porno movies are shot there. Filthy stains chairs, dusty and filthy furniture. The refrigerator and microwave looked like they are never cleaned. Back when it was a Holiday Inn Express I guess it was... More 

Helpful?
Thank mrd11inya
Pocahontas, Arkansas
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 September 2015 via mobile

The whole hotel was very outdated. The room's air conditioner didn't work properly, the room really needed updating, but it was clean. The hotel staff was very friendly & helpful. No elevator makes taking luggage upstairs very annoying.

Helpful?
Thank Michael M
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 May 2015 via mobile

We stayed 5/23-5/25 2015 for a family reunion. The staff was accommodating but not overly friendly (we're from Baltimore so we're use to less than friendly service). The place is dated but I'm ok with that as long as it's clean...unfortunately it's not super clean either. Not smelly, but there was mold in our coffee pot and the Pillows and... More 

Helpful?
1 Thank Melissa B
Freeburg, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2014 via mobile

Room was clean, staff was friendly. Phone in bathroom was a little awkward! Breakfast was a bit limited but not bad. Did not use pool. Far far better experience than with Raintree. In comparison this was a delight!

Helpful?
1 Thank Earl C
South Bend, Indiana, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2014

I have stayed at this hotel several times over the years when I visit friends in the area. I have never experienced a bad stay... On my last trip, room was very clean, staff was friendly, bed comfy, and breakfast offered several items to choose from. The price is extremely affordable for what they offer. I will continue to stay... More 

Helpful?
2 Thank Cheri H

19 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Garden Inn

Address: 24 E Executive Drive, New Castle, IN 47362
Region: United States > Indiana > New Castle
Price Range: ₹ 4,582 - ₹ 8,549 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Garden Inn 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Garden Hotel New Castle
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Questions & Answers

Questions? Get answers from Garden Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call late afternoon, hopefully you will get the nice clerk and she will be helpful!”
 of 5 bubbles momvici, 11 Aug 2014 | Read review
“Stay in a King Suite. For 54 dollars plus tax a nice you cant beat it. I was in room 235 and it was nice a quite. There were other people around, but you wouldnt know it.”
  • Bed Micorwave and fridge
  • Tv and checst of drawers
  • Bathroom
  • King suite
 of 5 bubbles kathys1977, 20 Jul 2013 | Read review
“Ask for a non-smoking room that doesn't smell like smoke...”
 of 5 bubbles richb610, 22 Jun 2012 | Read review
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