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Holiday Inn Express Hotel & Suites Muncie

139 reviews
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Traveller (8)
Room & Suite (10)
Dining (1)
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Overview
  • Excellent36%
  • Very good33%
  • Average12%
  • Poor10%
  • Terrible9%
Travellers talk about
“front desk”(23 reviews)
“ball state”(20 reviews)
“senior citizens”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)Write a Review
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All reviewsfront deskball statesenior citizenssales managerbreakfast ladymy niecebreakfast was excellentattending an eventclose proximitystay there againcollege visithiekeurigjessiealumnifurnishingscampus
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31 - 35 of 139 reviews
Reviewed 28 April 2016 via mobile

Never in life have I ever expected this brand to be so horrid. Late check in to two nasty rooms. Even the second day when asked to clean it was not done. The staff is in total disarray. This location is not handicap friendly and...More

1  Thank Qahhar I
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MuncieResponded 27 May 2016

Dear Qahhar I, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am sorry that you were let down by...More

Reviewed 27 April 2016 via mobile

My family booked a room here for my graduation from Ball State. Decent size room and breakfast was included for my family. The Hotel was a little dated but it was clean. That's all I really need to be happy in a hotel! Close to...More

Thank Catie L
Reviewed 17 April 2016

I stayed in this place a few times already, since I regularly come to Muncie, but I will change for next stay. Place is below standard, with worn public areas, and last stay was worst due to ongoing works in lobby. The breakfast offered is...More

1  Thank Giuliano S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MuncieResponded 17 May 2016

Dear Giuliano S, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like...More

Reviewed 16 April 2016

Hotels were all full in the area we got the last room! It's a nice hotel, easy access, nice pool. The internet works great and Keurig Coffee Maker is a plus. The staff is very helpful. There are places to eat near but we could...More

Thank just-suze
Reviewed 11 April 2016 via mobile

I booked a room here last minute before attending an event at Ball State in the evening. The room was clean and bed was extremely soft and relaxing. For my own personal comfort, I've never liked connecting rooms. The door's deadbolt functioned properly though. The...More

Thank Brad208
Response from Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites MuncieResponded 13 April 2016

Brad208 Thank you for the review. We are very interested in seeing the end result of the renovation. We have used your feedback as a training opportunity for the front desk staff. See you next time you are in Muncie.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Spa
Details
Price range
US$ 99 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
Details
Price range
US$ 99 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
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Traveller (8)
Room & Suite (10)
Dining (1)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Just go across the street to the Hampton Inn. Just sayin'. I warned you."
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"Higher rooms are quieter"
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"Lovely corner suites! Convenient outdoor smoking areas are located at the end of each ground floor hallway."
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"Not all Holiday Inn Express are the same."
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