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All reviewsfront deskmanager lisaseveral dining optionsfamily stayed hereon numerous occasionsoutstanding customer servicebasic amenitiesbiscuits and gravyplace to staynorthwest indianaovernight stayconvenient locationroom was cleanroad noisewaffleshot itemsstaff was very friendly and helpful
We were immediately greeted and they had my mobile check in ready to go along with stocking my room with the extra blankets requested! My only frustration was that they then still wanted my ID and credit card and my contact information again even though...More
I stayed here years ago and was pleased to discover it been totally refurbished in the interim. The service was friendly and efficient, the rooms comfortable and the breakfast good. This is an above average Fairfield property that I would stay at anytime.
Great location near food and shopping and easy access to highways. Very clean, looked new. Fresh cookies and great breakfast. Staff helped us use printer to print some documents we needed. Front desk cookies were still warm.
I am a platinum member, so clearly I travel a lot and stay at many Marriott properties. This one was just OK. By that I mean, room was clean but very small. Bathroom was extremely small, and I was staying here solo and struggled to...More
Thank Christine D
Response from Carol O, General Manager at Fairfield Inn & Suites MerrillvilleResponded 17 January 2018
We do have ear plugs and white noise machines to help with the highway noise. And we recently got some plants to make the lobby area more homey. Thank you for noting the staff's friendliness and the property's cleanliness, we strive to excel...More
We booked last minute and the only available room had 2 double beds (hotel was not crowded and didn't seem busy so not sure what that was about). The unit was fine for a 1 night stay. We didn't check in until 9 pm and...More
Response from Carol O, General Manager at Fairfield Inn & Suites MerrillvilleResponded 9 January 2018
I’m glad you and your family felt welcomed and accommodated. Thank you for taking the time to share your experience, your feedback is very important to us. We have noted the issues you encountered, we will make sure your next stay will be more...More