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Residence Inn Merrillville

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Traveller (13)
Room & Suite (16)
Dining (3)
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Overview
  • Excellent62%
  • Very good25%
  • Average5%
  • Poor4%
  • Terrible4%
Travellers talk about
“bedroom suite”(6 reviews)
“front desk”(27 reviews)
“marriott brand”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Merrillville
Special Offer: Kids Staycation
Hotel packages
Hotel deals
Offers from Residence Inn Merrillville
Special Offer: Kids Staycation
Hotel packages
Hotel deals
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (119)
There are newer reviews for Residence Inn Merrillville
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Traveller rating
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LanguageEnglish
72
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Show reviews that mention
All reviewsbedroom suitefront deskmarriott brandmon wedhome away from homestar plaza theaterfull kitchenrental carfire pitparking lotthe entire staffnice stayattending a concertplatinum memberpull out couchwould stay here againwould highly recommend this hotel
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21 - 25 of 119 reviews
Reviewed 28 July 2017

The last two times I've checked into this hotel there was nobody at the front desk. Just a sign saying I'll be back in 15 minutes. This time, after the agent returned, she told me that as a platinum member, she usually tries to get...More

Thank toemoe8
Management response:Responded 2 August 2017

Thank you for your feedback. I am very sorry to hear about your recent experience . We pride ourselves on creating memorable experiences for our guests, unfortunately we didn't meet that expectation with your stay. I hope that you will give us another try when...More

Reviewed 25 July 2017 via mobile

My time experience was great, the rooms are spacious i felt like i was home away from home. The staff at front desk were welcoming the housekeepers are attentive friendly especially the young ladyTavia she is always is greeting with a smiling and helpful... I...More

Thank Alexander708
Response from General M, General Manager at Residence Inn MerrillvilleResponded 28 July 2017

Alexander708, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property. We'd love to welcome you back again!

A TripAdvisor Member
1
Reviewed 19 July 2017 via mobile

Tavis has been absolutely the friendliest, hard-working housekeeping person I have had come to my assistance in all my travels. She goes out of her way to help even though it may not be her assigned area and is very tech savvy! I say Marriott...More

Thank A TripAdvisor Member
Response from General M, General Manager at Residence Inn MerrillvilleResponded 20 July 2017

Thank you for your great review! We are glad that you enjoyed your stay and our staff. We are proud of Tavis for taking good care of you, and we will definitely recognize her. We appreciate your business and look forward to your return!

Reviewed 19 July 2017

Despite being a Marriot rewards member was bumped out of hotel on checkin - was told the extra-ordinary condition was they had to make room for other guest. Moved across town. No compensation, terrible customer service or loyalty to members.

1  Thank MattBromley
Management response:Responded 23 July 2017

Thank you for sharing your check-in experience. Please send me an email at matthew.baran@whitelodging.com so I can respond directly to you after I have had an opportunity to further investigate your concerns. Thank you again for sharing your comments. Regards, Matthew Baran General Manager

Reviewed 14 July 2017

Kayla checks me in a lot here at Residence Inn and is very knowledgeable, friendly, and courteous; she is terrific. Will is some kind of manager and knows how to take care of any kind of problem or issue. He aims to please and has...More

Thank MLSC1988
Response from General M, General Manager at Residence Inn MerrillvilleResponded 17 July 2017

MLSC1988, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property. We'd love to welcome you back again!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 142 - US$ 245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Merrillville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 142 - US$ 245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Merrillville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (16)
Dining (3)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kristine K
11 October 2014|
AnswerShow all 2 answers
Response from lynnette t | Property representative |
The name of the service is Tri State Coach. They just recently closed their Merrillville, IN stop. So, the next closest to us would stop in Highland, IN which is about 20 minutes from us. A cab would then be needed from... More
1
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Room Tips
"Quiet rooms and very clean"
Read review
"Near exit area"
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"Not sure. I was in room 220 I think, it was terrific"
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"3 floor rooms noise free and away from pool chlorine smell."
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