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Holiday Inn Express Merrillville

HIExpress.comUS$ 114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Merrillville
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55 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Merrillville
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Showing 55: English reviews
Reviewed 9 August 2016 via mobile

I've stayed at this HI Express at least a dozen times since it opened and last night will be the last. As I understood from the front desk new management took over 2 months ago. I would rate this somewhere in line with a Ref Roof Inn. The mattress was like a hay stuffed bag. Everything is dated, air con...

Thank Jim P
Management response:

Please accept my sincere apologies for this experience. We will be addressing these issues with our staff immediately, and will work hard to prevent this from occurring in the future. If you are able to provide me with future details, please feel free to contact me directly. I hope that we can regain your trust and loyalty in the future.

Iron River, Michigan
Reviewed 25 July 2016

I arrived at the Holiday Inn Express with a reservation and reservation number to be told on check-in that the Manager had cancelled my reservation. I asked why and the kid at the desk could not tell me.He told me they were full and there were no rooms and there was nothing he could do. I informed him if I...

1Thank Anne M
IHGService, Guest Relations Manager at Holiday Inn Express Merrillville, responded to this review

Dear Anne M, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us due to the level of service received from the staff at check in. We’d like to obtain some additional detail regarding your experience so we have sent you...

Reviewed 20 July 2016 via mobile

With few exceptions we stay at Holiday Inn/Express when traveling because we know they're clean and safe. We appreciated the room upgrade due to the fact our original room wasn't available. But I'm sorry to say this particular property was a disappointment. The outside was clean and well kept but inside was another story. Trash and food crumbs on the...

Thank mrsmeezer
Management response:

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Chicago, Illinois
Reviewed 14 June 2016

We almost always stay at HIE when we travel: Nashville, London, Cleveland, New Orleans, Toronto and even Effingham. Yes, there is an Effingham in Central Illinois. We like to stick with what we know, and HIE has never disappointed, all things considered. This location was really good too: your basic hot breakfast variety, clean and comfortable rooms, working elevator, free...

Thank Keith G
Reviewed 17 May 2016

We were visiting northern Indiana to scope out summer housing for my son's upcoming internship. I always choose Holiday Inn Express because they are so reliable, and this was no exception. Spotless, comfortable room, courteous staff, excellent breakfast and I felt very safe. I will definitely stay here again!

Thank beachfanindiana
Management response:

Thank you so much for your review! It makes my day to hear that my team was able to brighten your stay, and I cannot wait to share your comments with them! We hope to see you back in Merrillville next time!

Niles, Michigan
Reviewed 14 April 2016

The hotel was soooo clean and the staff was amazing. I stay in Merrillville for business and my normal hotel was booked. I am very picky and I was very pleased with the accommodations. It is located near alot of good restaurants and entertainment. I will be back!

Thank valpograd86
United States
Reviewed 15 January 2016

We choose Holiday Inn Express hotels for value, service, and consistency in always meeting our travel needs. The evening we pulled up to this hotel was a very snowy night and we were weary travelers. we needed one night stay en route to our eventual destination of Florida. The desk manager was outdoors shoveling the sidewalks, only to cover again...

Thank Marijo R
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Marijo R, Thank you so much for the rave review. Our staff is what makes our hotel shine. They are friendly and eager to assist our guests with anything they may need. We hope that you continue to choose our hotel when staying in Merrillville. Have a wonderful day.

Oak Forest, Illinois
Reviewed 12 January 2016 via mobile

I felt like I was staying at a JW Marriot! Ok maybe not all that. But besides being spotless like they cleaned for the president upon my arrival. They were super friendly. Yes that's their job but they nailed it. What brings me to post this, is it had snowed over night and they offered to go out and clean...

Thank psc777
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hello Psc777, Wow! What an amazing review. We do pride ourselves for providing clean and friendly service for all our guests. We hope that you continue to stay with us when you travel to Merrillville Indiana. Our staff is amazing and it shows. Shelli W General Manager

Monrovia, Indiana
Reviewed 28 December 2015 via mobile

Check-in was smooth. Room was clean and very comfortable. Plenty of outlets and even USB ports for charging! HD tv was a welcome sight. Breakfast had just the right number of options and the breakfast monitor was quick to replenish supplies when necessary. Meeting room and wifi service was perfect for our small meeting.

Thank Bryce J
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Greetings Bryce, We appreciate your wonderful review. We are happy that you found our hotel to be clean and comfortable and had an enjoyable breakfast. Hope to have you stay with us again. Shelli W General Manager

Reviewed 25 December 2015 via mobile

We stopped here on the the way to visit relatives near Chicago. I booked on line with Travelocity. The room was clean and the hotel was fine. No problem. When I got home I just happened to be looking at my checking account balance and discovered they had billed for the room again. It was just fortunate that I discovered...

1Thank Terry S
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hi Terry, We greatly apologize for the obvious inconvenience due to a billing error. Unfortunately, sometimes happen and when you notified this to us, we quickly corrected it on our side. However, credits to take anywhere between 3-5 business days to post on your account. I wish banks can post sooner than that, especially with all the technology we have...

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We are an excellent choice here in Merrillville, Indiana. We pride ourselves on exceedng our guests' expectations with friendly, professional service and sparkling guest rooms. Our guests enjoy a 100% smoke free environment, free parking, and free high-speed wireless internet throughout. We feature an indoor swimming pool, business center and print, fax, and copy services, and fitness center. We also have free passes to the nearby Gold’s Gym if guests are looking for more space and equipment. Our hotel features a large complimentary breakfast buffet. Along with breakfast breads, cereals, fruit, and yogurt, we also have hot options every day - eggs, breakfast meats, biscuits and gravy, and pancakes cooked to order. And of course, we have our famous warm, frosted cinnamon rolls that Holiday Inn Express is known for!Our hotel is conveniently located to the area’s best dining, entertainment, and attractions, as well as to I-65 and US-30, which allows for easy access to BP Refinery, US Steel, Siemens, Marathon, Ford, and many other local companies. We are also a great option before traveling into Chicago, visiting the beautiful Indiana Dunes National Lakeshore, gambling at Horseshoe Casino, or taking in a show at the Star Plaza Theatre. We have 300 square feet of meeting space that can accommodate groups of up to 20. Let our staff do the planning, arranging, and preparing here at the hotel. We can provide groups many options from our breakfast, lunch, and snacks menu, as well as any audio-visual items guests may need. Whether you are traveling to Merrillville on business or leisure, our warm, hospitable staff, clean and comfortable rooms, and centralized location make us a great place for you to stay! ... more   less 

Additional Information about Holiday Inn Express Merrillville

Address: 8375 Georgia St, Merrillville, IN 46410-6290
Region: United States > Indiana > Merrillville
Price Range: ₹ 6,072 - ₹ 12,144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Merrillville 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Holiday Inn Express Merrillville Hotel Merrillville
Holiday Inn Merrillville
Merrillville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Merrillville staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Merrillville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware of booking”
chrisrI7457VY, 29 Mar 2017 | Read review
“When booking ask questions about the property and payment policy”
347whatservice, 5 Nov 2016 | Read review
“Compare room rates with Best Western & Hampton Inn”
peteraG1561RA, 12 Sep 2015 | Read review
“Ask for a 'quiet room' if highway noise bothers you.”
bettyb605, 30 Sep 2014 | Read review
“Book the Extended Stay room or don't stay.”
bugphobic_10, 9 Jun 2014 | Read review
5 of 5
US$ 114* /night
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Prices are for 1 room, 2 adults
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