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Hilton Garden Inn Merrillville

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Traveller (38)
Room & Suite (15)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Essential Extras
Hotel deals
956Reviews
77Photos
8Q+A
74Room tips
Traveller rating
  • 609
  • 199
  • 76
  • 37
  • 35
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Popular mentions
Not a bad hotel. Seems there are other hotels in the area (Hampton Inn) that are less expensive for business travel. The breakfast was good and the service was fantastic ---- very friendly staff in the morning.
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Review collected in partnership with Hilton Garden Inn
Response from Michael P, General Manager at Hilton Garden Inn Merrillville
Responded 5 days ago
Our hotel works to ensure our hotels pricing is extremely competitive with all the hotels in the market. I can assure you that the level of service and experience you have with us is worth the rate paid. I am so happy to hear that our team provided you with world class service and you enjoyed your stay with us! I hope to see you again when you are back in the market!
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Hotel's Favourite
We were passing through to Chicago and would be returning to Merrillville in the evening. I stopped early to see if a room was available; the front desk staff was courteous and helpful even though the lobby was full of people. That evening, we used the pool and had a great
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Response from General M, General Manager at Hilton Garden Inn Merrillville
Responded 13 Nov 2018
Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.
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Everything from the friendly staff, to the clean guestrooms, to the delicious food was excellent! The front desk managers were very informative and welcoming. I would be happy to visit this property again.
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Review collected in partnership with Hilton Garden Inn
Response from General M, General Manager at Hilton Garden Inn Merrillville
Responded 3 weeks ago
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.
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The Front Desk team welcomed me enthusiastically and set the tone for my stay. My guestroom was wonderful - you could tell the housekeeper cares about her job! I was in town for business and look forward to returning to this hotel next time I am in town.
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Review collected in partnership with Hilton Garden Inn
Response from General M, General Manager at Hilton Garden Inn Merrillville
Responded 4 weeks ago
Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let us know when you are returning so that we may provide you another great stay!
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Another Perfect stay at this establishment. From the check in with customer service, Curtis and Anthony were very helpful in making sure my family had what we needed being away from home. The SMILES were free. Also Reginald made sure my daughter had a room when I had no
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Response from General M, General Manager at Hilton Garden Inn Merrillville
Responded 4 weeks ago
Thank you so much for your recent 5 star stay! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent guest service. We strive to have every guest leave as satisfied as you did. Once again, thanks for the great review and staying with us! We hope you will visit us again.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Top of the bed after lifting sheet. Both queen beds were like this.
Drool-covered Pillow - All pillows on beds were like this. Were covers even changed?
Photo provided by managementHilton Garden Inn Merrillville
Guest room
Unswept areas
Yuck! Don't even want to know.
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123
We did not have a recliner in our room. Please call and ask the staff they may be able to have an alternative 😁
0 votes
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It's a smoke-free property, but they do have a nice patio outside where I've seen people smoke.
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12
"2nd floor, very quiet."
"The even number rooms are quieter"
"All rooms I have ever stayed at here are amazing no matter what floor."
"Salon C near the back"
"The Jacuzzi suites are large and comfortable, but the tubs are small. a squeeze for 2"
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PRICE RANGE
US$ 111 - US$ 162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn merrillville hotel merrillville
LOCATION
United StatesIndianaMerrillville
NUMBER OF ROOMS
124
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