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Holiday Inn Express Madison

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89 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Madison
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Showing 89: English reviews
Indianapolis, Indiana
Reviewed 8 October 2016 via mobile

Stayed here last year with family for Madison's Chili, Stew, Soup and Brew celebration. Great experience last year... This time not at all. Booked the hotel in September. Kids looking for a getaway and swimming in the pool. Arrived to note the remodeling going on. Was told by desk staff that pool was closed... We weren't told about this upon...

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Helpful?
Thank Chris T
Becca M, Director of Sales at Holiday Inn Express Madison, responded to this review

Thank you Christ T. for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I couldn't apologize more that you were not made aware of our current construction. We will share your feedback with our staff and make the necessary changes. If you would like...

Sullivan, Indiana
Reviewed 10 September 2016

We went for a weekend getaway. They are undergoing some major renovation but it was all quiet during our stay. The staff was friendly. The breakfast was huge and well stocked...probably one of the biggest selections we have ever had from a free breakfast. Would definitely stay again.

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Helpful?
Thank Kelly W
Becca M, Director of Sales at Holiday Inn Express Madison, responded to this review

Thank you so much Kelly for your review of our hotel! I am pleased to hear you enjoyed your stay with us and that our staff was pleasant! It's something myself and our staff takes great pride in, so we value your feedback. Please come visit with us again soon, especially when this renovation is complete! Cordially, Becca M. Regional Sales Manager

Liberty, Indiana
Reviewed 15 August 2016 via mobile

My husband and I spent one night at this hotel. We had stayed here once before. Let's me say that the staff were very professional and friendly. We felt welcomed from the time we arrived to the moment we checked out. The breakfast was ok. They offered turkey and traditional sausage along with Gravy and biscuits. I tried the regular...

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Helpful?
Thank Jaegerfarms
Desmond_GM, General Manager at Holiday Inn Express Madison, responded to this review

Jaegerfarms, I am so sorry to hear that we dropped the ball for you in regards to providing you with a dated room. I am happy to report that we have recently started our renovation project to address some of your concerns. We do believe we are the best option as far as accommodations in the area and our renovation...

Grand Blanc
Reviewed 6 July 2016 via mobile

Staff were friendly and helpful. Room was clean and housekeeping was timely in making up the room each day. We had a king suite which was smaller than expected but sufficient. The hotel breakfast was good, cinnamon rolls were addictive. It was a quiet stay even during regatta. Would stay again.

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Helpful?
Thank D Q
Desmond_GM, General Manager at Holiday Inn Express Madison, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. So glad to hear that we aren't the only ones addicted to those warm, yummy cinnamon rolls! We hope you will visit us again. Regards, Desmond...

Claremont, California
Reviewed 16 June 2016 via mobile

We normally like to stay at 4 to 5 star hotels but none were available in this area. We were very pleased with the decor of our room and the cleanliness. The staff was very friendly and wanted to make sure we were happy with everything. The breakfast that was included with our room had nice healthy choices. I definitely...

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Helpful?
Thank FLB
Desmond_GM, General Manager at Holiday Inn Express Madison, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Regards, Desmond B. General Manager

Cincinnati, Ohio
Reviewed 24 May 2016

I stayed at this Holiday Inn Express for only one night on a quick trip to Madison to visit friends. This hotel was convenient and had a nice morning breakfast. I booked a room with a small kitchenette and this kitchenette was very nice. This is your typical Holiday Inn Express, nothing more, nothing less. We did check the room...

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1Thank Ellestar
Desmond_GM, General Manager at Holiday Inn Express Madison, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We definitely take great pride in making sure our rooms are clean and bug free so it gives me great pleasure to hear that you weren't able to find anything in your spotless room! We hope to see you the...

Biloxi, Mississippi
Reviewed 19 May 2016

The hotel and location is great. Very clean and nice place to stay. Has indoor pool, went down to take a swim. Was nice but needed to be a little warmer for indoor pool. Didn't get up in time for breakfast but from what I seen it was great too.

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Helpful?
Thank hainessks63
Desmond_GM, General Manager at Holiday Inn Express Madison, responded to this review

Sherri H, Thank you so much for providing some great feedback on our property! I am sorry the pool was a little cool for your comfort, but I do hope you come back and tryour breakfast and have some of our famous cinnamon rolls! We hope to see you in the near future for one of our music festivals this...

Terre Haute, Indiana
Reviewed 10 April 2016

Not the best hotel ever but average. Very clean. I wish the pool was not out of service when we were there. We were excited to swim and we couldn't because the pool was not up and running. The breakfast was the standard breakfast for holiday express hotels. The hotel is also a little ways away from the action downtown...

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Helpful?
Thank Kendra B
Desmond_GM, General Manager at Holiday Inn Express Madison, responded to this review

Kendra B, I am terribly sorry the pool was out of service during your stay but I am happy to hear you were able to enjoy the complimentary breakfast bar. We hope the next time you are in Madison that you will be able to enjoy our indoor pool and the surrounding area! Regards, Desmond B. General Manager

Louisville, Kentucky
Reviewed 24 March 2016 via mobile

GM was very helpful as I needed a place to stay for business purposes. Great breakfast every morning and my room was very clean and cozy. Convenient location also. Staff was very friendly and the pool provided much-needed relaxation at the end of the day. I'd recommend this hotel to anyone.

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Thank Ryan R
Orlando, Florida
Reviewed 2 March 2016

Stayed continuously at this hotel for over two months and previously stayed at this hotel for the past three (3) years (over long periods of time of 3 months or more). Have seen a significant drop in quality since a new manager has taken over. I feel this hotel is definitely NOT worth the price of over $100/day with taxes...

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2Thank tjf0915
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Thank you for your candid review. As most of these issues were addressed before your departure, we apologize that those solutions did not meet your expectations. Unfortunately we do not offer a complimentary dry cleaning service and provide our guests with a coin laundry facility. However; we completely paid for your laundry to be professionally cleaned. We appreciate your comments...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and visit the historical town of Madison, Indiana! You will find an assortment of historical buildings scattered throughout the town. With the Ohio River running right by town, Madison is great for weekend getaways and family vacations. Hotel features include free local phone calls and a complimentary Express Start hot breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, sausage, gravy, bacon, scrambled eggs, omelets, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll.Experience Madison, Indiana with the Holiday Inn Express Hotel & Suites! Nearby attractions include: Argosy Casino, Belterra Casino, Caesors Casino, Grand Victoria Casino, Friendship, Kentucky Speedway, Clifty Falls State Park, Madison Regatta, Ribberfest Chataqua, and the Madison Folk Festival. ... more   less 

Additional Information about Holiday Inn Express Madison

Address: 300 Franks Dr., Madison, IN 47250
Region: United States > Indiana > Madison
Price Range: ₹ 6,672 - ₹ 12,502 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Madison 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Madison Hotel Madison
Holiday Inn Madison
Madison Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Madison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Confirm if the rennovation is over or ask for quiet floors”
843unnim, 30 Oct 2016 | Read review
“Very quiet place in all areas”
hainessks63, 18 May 2016 | Read review
“Best rooms are away from the hall doors and elevator”
  • Bed Bug found at head of bed, under pillows
  • Bed Bug found at head of bed, under pillows
tjf0915, 1 Mar 2016 | Read review
“Get the king room with the hot tub.”
ChristopherP62, 15 Feb 2016 | Read review
“Check out the window curtains, bathroom fixtures and the whirlpool at this motel.”
Watchmaker, 2 Sep 2014 | Read review
5 of 5