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Holiday Inn Express & Suites Madison, an IHG Hotel

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Traveller (9)
Room & Suite (28)
Dining (13)

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About

#1 of 1 motel in Madison
Location
Cleanliness
Service
Value
Enjoy One of the Best Madison, Indiana Hotels Our location is just minutes away from the Ohio River and Clifty Falls state park. Madison is a small historical town with a lot of character. We are in reasonable proximity to Louisville, KY, Lexington, KY, Cincinnati, OH, and Indianapolis, IN; it is the perfect place to stay for your business ventures or a perfect weekend getaway. The Holiday Inn Express & Suites is convenient to several local companies like VSG, Madison Precision, Grote Industries, Super ATV, and NUCOR. If you're planning a visit to Hanover College, rest assured we are only 10 minutes away. Our hotel is perfect for you to relax and have fun in Madison. Enjoy a round of golf at Sunrise Golf Course, two blocks from our location. Visit the historical homes including the Lanier Mansion located in downtown Madison. Hike the trails and explore the four Clifty Falls State Park waterfalls. Some favorite tourist designations are the local wineries and breweries.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Shuttle bus service
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English

Location

300 Franks Drive, Madison, IN 47250
Holiday Inn Express & Suites Madison, an IHG Hotel
21Reviews2Q+A4Room tips
Traveller rating
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Lora G wrote a review Mar 2024
1 contribution
Beds were very comfortable and husband has extreme back problems so met his needs which doesn’t always happen when we travel. Breakfast was very good and open daily from 6-10 AM with plenty of options and even had sugar free syrup. Staff was friendly . Hotel was clean and comfortable and we will for sure make this our go to hotel In the area.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dean Trivedi, Owner at Holiday Inn Express & Suites Madison, an IHG Hotel
Responded 13 Mar 2024
Dear Guest, Thank you for choosing to stay with us and for sharing such a wonderful review! We're thrilled to hear that our comfortable beds met your husband's needs, especially considering his back problems. Ensuring our guests' comfort is always a top priority for us, and we're delighted that we were able to provide a restful stay for both of you. It's fantastic to hear that you enjoyed our breakfast offerings and found plenty of options to suit your preferences. We understand the importance of dietary accommodations, and we're pleased that you appreciated the availability of sugar-free syrup. Your compliments about our friendly staff and clean, comfortable accommodations truly mean a lot to us. We're honored to become your go-to hotel in the area and look forward to welcoming you back for many more enjoyable stays in the future. Thank you once again for your kind words and for choosing to stay with us. We can't wait to have you back! Warm regards, Dean GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dustan Sanders wrote a review May 2023
Elkhorn, Wisconsin32 contributions7 helpful votes
Hotel's Favourite
Our bed was very comfortable. Everything was nice and clean. We had a surprisingly good breakfast. The staff was very friendly. The only negative was the shower could have had more power, but it was okay.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dean Trivedi, General Manager at Holiday Inn Express & Suites Madison, an IHG Hotel
Responded 10 May 2023
Dear Madison Visitor Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconvenience that you experienced during your stay regarding the shower power. Please note that your concerns have been passed on to our maintenance management. We do hope you give us another chance as we will definitely improve our services. Sincerely, Dean Trivedi GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LoveTravel436206 wrote a review Nov 2023
Spencer, Indiana2 contributions10 helpful votes
+1
This is a dump! We paid 186.?? For a suite…. Traci at the front desk was horrible, rude, nosey and dirty. She was eating at the front desk! She fussed about our kids being loud in the pool. She fussed at another lady about her Grandchildren. We are Holiday Inn Express , frequent guests! This is totally unacceptable! I want my money back!
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Madison, an IHG Hotel
Responded 26 Nov 2023
Hi LoveTravel436206, We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites. We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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world travelor wrote a review Sept 2023
1 contribution2 helpful votes
This hotel is dirty, the breakfast can not be eaten, the beds are uncomfortable and staff smoke inside the hotel. DO NOT STAY HERE. I am a world traveler and have NEVER been charged for stains on a comforter but apparently it is okay to charge you $250.00 for a comforter stain that can not be proven. BE WARE
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Date of stay: September 2023
Value
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Dean the manager is very rude and treats guest poorly. Do not stay here do not trust the positive...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Concerned guest wrote a review Sept 2023
1 contribution2 helpful votes
I stayed here while moving my brother into college, it is by far the most disgusting hotel I have ever stayed at. I got food poisonings from the breakfast, the staff is very rude and unprofessional. Maids were smoking in the hallway. The floors are grimly, beds lumpy and you an hear everything that goes on in rooms around you. You could not pay me to stay here again
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Dean Trivedi, Owner at Holiday Inn Express & Suites Madison, an IHG Hotel
Responded 6 Sept 2023
Dear 214kaliep, I am sorry to hear that you were not happy with your stay. This feedback is disappointing to hear and is not in line with our usual high standards. After checking in with our staff, we, unfortunately, do not have notes about your stay other than this review, as your TripAdvisor username does not provide us enough insight into the details of your stay. Unfortunately, we have no record of any customer experience fitting this account or incident as this review mentions. - Otherwise, we would have reached out to you before now. If you feel comfortable, please feel free to call 8122651111 and ask for me directly so that I can apologize over the phone to you and see if we can find a way to make amends. Thank you for your time and enjoy the rest of your day! Warm regards, Dean GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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delzville wrote a review Sept 2023
Central, Indiana77 contributions75 helpful votes
Nice small inn, conveniently located yet only a few minutes drive from beautiful & historic downtown Madison, Indiana on the Ohio River. Well managed (GM Dean checked us in; his assistant, Susan, checked us out) and friendly staff. Room clean, well furnished w/excellent bedding and linens, up to IHG standards. Nice breakfast, well-attended. Business center. Small indoor pool.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Be sure to spend some time in historic downtown Madison. It is special.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dean Trivedi, Owner at Holiday Inn Express & Suites Madison, an IHG Hotel
Responded 5 Sept 2023
Hi Delzville, Thank you so much for taking the time to write a review of our hotel. We are so glad to hear that you had a positive experience during your stay. It was my pleasure to welcome you and check you in. We are particularly happy to hear that you appreciated the convenient location of our hotel, the friendly and helpful staff, and the clean and well-furnished rooms. We also appreciate your feedback on the breakfast, the business center, and the indoor pool. We are always working to improve our services, and your feedback is invaluable to us. We will take your comments into account as we continue to strive to provide our guests with the best possible experience. Thank you again for your review. We hope to have the pleasure of welcoming you back to our hotel soon! Sincerely, Dean GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Denise W wrote a review Jun 2023
Villa Rica, Georgia18 contributions23 helpful votes
First I would like to compliment the breakfast crew who worked very hard to keep all items filled for breakfast. They were great. Very friendly and helpful. The low rating is due to the weekend front desk clerk, the accessible shower, one young teenager housekeeping staff, and one general manager who completely understands if I give a bad review. One, we ask this teen housekeeper two days in a row for more towels and washcloths and she keeps telling us they don’t have any. Other staff got them for us. Two, the grab bar in the accessible shower broke. We were on the way to a wedding and the front desk was swamped so we waited to report when we came back. Three, at this time the seated male clerk starts in a snotty voice asking us why we didn’t report it when it happened as the maintenance guy went home. How do we know when their maintenance works? However when the general manager showed up, this same clerk is standing at the counter with a dress shirt acting all friendly. Who is that person? When I told the GM about this his response is he’s very sorry and understands if I give a bad review. I prepaid this stay. I will never prepay again and do not recommend you stay here. There are many nice places in the area such as the Fairfield Inn & Suites which my sister had a very nice stay at the same time.
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: Book somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Dean Trivedi, General Manager at Holiday Inn Express & Suites Madison, an IHG Hotel
Responded 12 Jun 2023
"Dear Guest, Thank you for taking the time to leave us a review. We’re sorry to hear that your stay with us did not meet your expectations. We appreciate your feedback and will use it to improve our services. We apologize for any inconvenience caused by our front desk team and housekeeping staff. We will take steps to ensure that these issues are addressed. This does not reflect the standard of service that our customers deserve. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. We hope that you will consider giving us another chance in the future. If you do decide to stay with us again, please don’t hesitate to contact us directly so that we can ensure that your stay is as comfortable as possible. Best regards, Dean
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Discover732459 wrote a review May 2023
Knoxville, Tennessee1 contribution
The pillows and mattress were better than home. Very clean, quiet and delicious morning buffet. Ample Outside lighting. Came with several family members to attend wedding in town. Thank you Holiday Inn staff.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dean Trivedi, General Manager at Holiday Inn Express & Suites Madison, an IHG Hotel
Responded 10 May 2023
Dear Happy Guest Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and breakfast service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely Dean Trivedi GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Smokey wrote a review Jun 2022
Bloomington, Indiana451 contributions242 helpful votes
Madison is my hometown, and I sometimes visit with a need to stay overnight. This was my third time staying at this hotel, and it's always clean and comfortable. On this particular visit, the folks at the check in desk were very nice and welcoming. My room was clean and comfortable. And the breakfast was great. Overall, a solid, safe choice when staying in Madison.
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Date of stay: June 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dean Trivedi, General Manager at Holiday Inn Express & Suites Madison, an IHG Hotel
Responded 12 Jul 2022
Dear Kathy, Greetings from Holiday Inn Express Madison IN. It was such a delight to host you at the Holiday Inn Express Madison. I am so glad to know that our 'home away from home feel' helped you relax and enjoy your time in the city. Thank you for staying with us when you are in town. I am pleased to hear that we were able to provide you with exceptional service for the remainder of your time with us. It is also great to know that our inclusive hot food offerings and our location suited your needs well. We also look forward to seeing you again the next time you are in Madison City. Sincerely, Dean Trivedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BarbP3679 wrote a review Jun 2022
Eastlake, Ohio134 contributions91 helpful votes
Staff was friendly and informative. I asked about places to eat and she actually had suggestions. I took one and was very pleased with the restaurant. I asked about directions and places I planned on stopping and she had answers. Breakfast bar could have a few more things like salsa but it is good and food was good. Large pool; it said heated but the water wasn't that warm, just the room. It wasn't in town but town is just a short ride down the road; easy to find. I would recommend staying here.
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Date of stay: June 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dean Trivedi, General Manager at Holiday Inn Express & Suites Madison, an IHG Hotel
Responded 24 Jun 2022
Dear Guest, Thank you for taking the time to give your feedback about the Holiday Inn Express Madison. We appreciate your compliments about our staff and their service. I am sorry that our inclusive breakfast options and the pool were not to your satisfaction. We are always looking to get better and appreciate your candor. We hope to see you again for a better experience and wish you all the best. Kind regards, Dean Trivedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹9,451 - ₹12,462 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express madison hotel madison, holiday inn madison, madison holiday inn
LOCATION
United StatesIndianaMadison
NUMBER OF ROOMS
79
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES MADISON, AN IHG HOTEL - Motel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Madison, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Madison, an IHG Hotel?
Nearby attractions include Playhouse Cafe (1.1 km).
What are some of the property amenities at Holiday Inn Express & Suites Madison, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Madison, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Madison, an IHG Hotel?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Holiday Inn Express & Suites Madison, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Madison, an IHG Hotel?
Conveniently located restaurants include 88 King Buffet, Horst's Little Bakery Haus, and Empress of China.
Are there opportunities to exercise at Holiday Inn Express & Suites Madison, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Madison, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Madison, an IHG Hotel?
Many travellers enjoy visiting Lanier Mansion State Historic Site (4.5 km), Historic District (4.5 km), and Broadway Fountain (4.3 km).
Is Holiday Inn Express & Suites Madison, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.