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Quality Inn & Suites Lebanon

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Quality Inn & Suites Lebanon
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73 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Lebanon
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Showing 72: English reviews
Reviewed 23 September 2015 via mobile

This hotel is ok for a one night stay but if looking for something longer I would look elsewhere. They have updated the rooms but have done nothing really to the bathroom for years. U can hear the roar of the traffic all night long if u are on the front of the hotel.

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Helpful?
Thank Farmboy7800
cjashu, Front Office Manager at Quality Inn & Suites Lebanon, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our...

Jefferson City, Missouri
Reviewed 22 September 2015

Room was clean, neat and comfortable. The bed and pillows were very comfy. Hotel is right next to I-65 but you would never know it. Very quiet. Used points for the first night...asked front desk if there were any rooms available for the following night. "sold out". Ok, I thought. Looked online the next morning and hummm....there was 1 room...

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Helpful?
Thank Connie Z
cjashu, Front Office Manager at Quality Inn & Suites Lebanon, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our...

Knoxville, Tennessee
Reviewed 11 July 2015 via mobile

Ok...so, I hate to ding bc the staff was so friendly and accommodating, which made up for allot. But not much value for price otherwise. The hotel is dated, no elevator for second floor....lucky for us we were able to move to a first floor room. The towel bar in bathroom feel apart (seriously) when we put a bathing suit...

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Helpful?
Thank travelingmom5255
cjashu, Front Office Manager at Quality Inn & Suites Lebanon, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our...

Arkansas
Reviewed 6 July 2015 via mobile

The hotel looked nice, outside and in. But we had issues with the doors of our room not closing and locking easily. It seems it is not very secure if you left the room and happened to accidentally not close it hard enough to lock it. Our travel party used 2 rooms and both rooms had this problem. We actually...

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Helpful?
Thank Janet P
cjashu, Front Office Manager at Quality Inn & Suites Lebanon, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our...

Maryville, Tennessee
Reviewed 4 July 2015 via mobile

They didn't have that great of a breakfast to choose from. Our door knob and lock was very flimsy and didn't hold well. They said they would honor our insurance discount and when we checked out they said no and charged regular price. Won't be back.

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Helpful?
Thank Nathan R
cjashu, Front Office Manager at Quality Inn & Suites Lebanon, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our...

Reviewed 14 June 2015 via mobile

Room had an odor to it. We stayed for 3 nights to see family. Pool is not heated to a decent temp. Even the kids were to cold to stay in very long. Breakfast was very poor even for free hotel breakfast. Never new eggs could come in a round patty, and nothing was very warm. In a pinch for...

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Helpful?
Thank Phillip W
cjashu, Front Office Manager at Quality Inn & Suites Lebanon, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our...

A TripAdvisor Member
1 review
Reviewed 24 April 2015 via mobile

Arrived middle of the night and desk staff friendly and quick. Nothing special but all pretty clean and comfortable. Free breakfast had hot eggs, sausage and other typical not hot breakfast fare. Fresh fruit included apples bananas and mandarin oranges. Peanut butter was missing otherwise a good variety. This is super close to 65 to get off and on. Perfect.

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Helpful?
Thank A TripAdvisor Member
cjashu, Front Office Manager at Quality Inn & Suites Lebanon, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Amanda, Ohio
Reviewed 20 March 2015 via mobile

We stopped around 9 pm after a day's drive. Friendly reception. The room was comfortable, clean, spacious, and modern. The bathroom was spacious with the vanity/sink in the bathroom, not in the outer room. I personally prefer the sink in the restroom. The pool area was not available, due to a repair, but looked nice. One nice, small thing was...

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Helpful?
1Thank Lola G
cjashu, Front Office Manager at Quality Inn & Suites Lebanon, responded to this review

Dear Amanda, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reviewed 16 February 2015

I am a over the road truck driver and I write reviews if its good or bad place. Well this hotel is a winner in my book. Great people in management. Clean and spacious rooms. I was even helped with my luggage by a front dest clerk who was very generous.

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Helpful?
1Thank omart670
cjashu, Front Office Manager at Quality Inn & Suites Lebanon, responded to this review

Dear Poch, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Los Angeles, California
Reviewed 12 February 2015

Stopped over at this Comfort Inn in the middle of the night while driving cross country; the owner was incredibly helpful and the room was spacious and clean. Got a good night's rest, exactly what I needed.

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Helpful?
1Thank Shariq S
cjashu, General Manager at Quality Inn & Suites Lebanon, responded to this review

thank,you so much for taking the time write us a review on your stay.we are delighted to know that you enjoyed it so much. it definitely was a pleasure having you here and we look forward to seeing you the next time you are in town. hopefully you will choose to stay with us again.we would love to have you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Recently renovated with Flat Screen Tv's, Fridge, Microwave, Beds. Also includes free Breakfast from 6 a.m., to 9 a.m. Wireless internet included. We also accept Pets at a 15.00 per night fee. ... more   less 

Additional Information about Quality Inn & Suites Lebanon

Address: 210 Sam Ralston Rd., Lebanon, IN 46052
Region: United States > Indiana > Lebanon
Price Range: ₹ 4,880 - ₹ 6,552 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Lebanon 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Lebanon
Lebanon Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Lebanon staff and other travellers.
1 question
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Questions? Get answers from Quality Inn & Suites Lebanon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a two story hotel with no elevator”
 of 5 bubbles satxdiver, 16 Oct 2016 | Read review
“No elevator, stairs to first floor rooms.”
 of 5 bubbles Reochpk, 18 Aug 2016 | Read review
“Choose first floor if you don't want to carry bags up stairs.”
 of 5 bubbles Joy15042, 20 Jul 2016 | Read review
“Ask for 1st floor if you can't do stairs. Call ahead to ask if pool is working if that's important to you.”
 of 5 bubbles 76tar, 29 Jun 2016 | Read review
“bottom floor away from the highway (noise)”
  • Well worn microwave and refridgerator cabinet, cipped along the bottom
 of 5 bubbles RLeave, 28 Jun 2016 | Read review
5 of 5