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Personnel: We spent several nights at this hotel and found the personnel including the owners very pleasant, hard-working, and aimed to please. The breakfast bar had many hot & cold choices and was serviced by a very pleasant woman who kept it clean and replenished...More
I had a reservation at this hotel for one night. We came into town for a funeral. Upon arriving the outside of the hotel gave me cause for concern.
We arrived at 2pm, one hour before Check in, hoping to get into a room so...More
Thank Lynn P
Response from David Y, Owner at Quality Inn & SuitesResponded 4 weeks ago
Dear Lynn P,
First I would like to say, I really wish I can post a recorded security camera to show what truly happened and let public see why your behavior towards front desk agent caused cancellation to your two reservations. Any employees or anyone...More
Had king suite on first floor - clean and well equipped (Keurig coffe maker!). Mix of people staying there for Hollywood casino, concert at event center and families. Indoor pool too. Breakfast available but was a bit of a cluster to really take advantage of...More
Thank Jean L
Response from David Y, General Manager at Quality Inn & SuitesResponded 5 March 2018
Dear Jean L,
Thank you for leaving us feedback. I am very happy to hear we satisfied your stay. Hope to see you soon again!
I've stayed at this hotel many times. It's definitely not as good as when it was part of IHG. It's not as clean, and the place is showing signs of aging. The front desk clerk was friendly. It's cheaper than previously, for good reason.
Three day road trip and all Choice properties. This one was lacking...seemed a little dinghy and worn. Bed seemed old and sheets not as crisp and clean looking as other two nights out. Price highest of three, though maybe due to proximity of casino. None...More
Our hotel is a nonsmoking hotel per Indiana State Law. Our hotel does have designated areas for our guest to smoke outside the hotel. If you should have any further questions, please feel free to contact us at... More
Our hotel is a nonsmoking hotel per Indiana State Law. Our hotel does have designated areas for our guest to smoke outside the hotel. If you should have any further questions, please feel free to contact us at 812-537-2552 and we will be glad to answer any questions you may have. We can also make your reservation for you as well.