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This is not a shining example of what a Holiday Inn Express could be. If this had been our first experience, we wouldn't be repeat visitors. Would not recommend this particular location. Check-in staff was less than cordial...not unfriendly, but just not caring...were we imposing?...More
1 Thank B K
Response from James D, Manager at Holiday Inn Express Hotel & Suites Lafayette EastResponded 1 week ago
Thank you for taking the time to let us know your expierence during your recent stay with us. We are sorry to hear that you did not have a pleasant stay and are taking appropriate measures to rectify some of the issues noted in your...More
We stayed at this hotel for 3 nights last weekend. The staff was very friendly. The location of the hotel is good, right off the interstate. We had the handicapped room on the 3rd floor. The hotel is clean and the room was large and...More
Response from Clarence S, General Manager at Holiday Inn Express Hotel & Suites Lafayette EastResponded 1 October 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAFAYETTE EAST.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest...More
I have used this hotel many times (as have my work colleagues) and things were always great. Then, on 12/21, my work told me that I needed to go to Lafayette for business that night. I called this hotel to see if they had rooms...More
Thank David S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette EastResponded 1 week ago
Hi David S,
Thank you for taking the time to write a review about your stay with us. We are sorry to hear about the issues you had with your reservation. Reviews like yours are very valuable as they enable us to target areas we...More
after a five hr drive home for christmas it was late and got into the hotel around 330am left at 930am just a quick sleep and about three hours later noticed all these bites on my body. Being the only hotel i stayed at and...More
Thank Michael B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette EastResponded 2 weeks ago
Hello Michael B,
Thank you for taking time to leave us a candid review about Holiday Inn Express Lafayette East, IN. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message so we...More
We stayed one night, passing through. The staff is very very friendly and accommodating.
It is close to the highway and about 10 minutes to downtown. Great stay for passing through but also great night if you want to spend time downtown or for Purdue...More