The hotel is decent but not worth the expense what it lacks in facilities or professionalism, the staff valiantly tries to make up with their hard work and pleasantness. The lake view villa ( the most expensive room here) partly overlooked a wasteland. The Veg options were v limited though the staff tried to prepare a separate Veg curry. Music kept blaring in your room till late at night interfering with the serenity of the surroundings. They had a live band that was fairly good. The bed linen was stained and dirty and the wifi wasn't working. They provided a dongle that worked sometimes to help fix it. Manager is very personable but this is not a very professional set up.
Excellent It was an amazing experience and we could enjoy a lot. We loved their hospitality, ambiance and tasty food. Recommended place for family. A place to visit if you seek a calm and quiet place to escape from the chaos of life.
The reception was warm .. we were shown to our Superior Lake View rooms ( 2 rooms ) 1) My First Joy was the View from our rooms " Awesome " we were two couples and the balcony had only 2 recliners we requested for a table and 2 extra chairs which was provided immediately.. 2) I took a look at the room which was neatly done up but the cups placed in the rooms had seen better days... I decided to have my Chai from the glass .. 3) Bathroom ... Very Spacious with All amenities of a 5 star hotel but the cleanliness was not .. I requested the housekeeping to Clean the tiles ... as it had stains and we're emanating a foul odour.. unfortunately they didn't understand .. they cleaned the floor n left .. A CLEAN Bathroom could fetch them a much better rating.. 4) The Reception n Restaurant Staffs are " A BIG PLUS POINT IN THIS RESORT " Special mention to BIJO who called us and enqired about our lunch as we were driving from Bangalore ..guided us with the local sightseeing and helped us in choosing a different MENU everyday.. " Thanks Bijo 🙏 " On the whole we had a Wonderful 3 nights stay at Vistara .. I WOULD DEFINITELY RECOMMEND TO ALL MY FRIENDS N COLLEGUES …
Vistara stays is a scam website/ they have taken 40k and cancelled our booking for their property in lonavala, khandala. Its been 2 months since i am trying to connect with someone from the head office. there is no customer service and i would like someone to contact me for the same on my email id - firstname.lastname@example.org and help me resolve the issue or we will have no choice but to sue the firm
Great atmosphere. Friendly staff. Food was awesome. Had a good stay with my family. Location is superb. Staff is very friendly and did everything they can to feel comfortable. Specially at the time of dinner, arranged special tables for the family and changed curtains to save the kids from the cold wind. Food served fast and hot. Pool is neat and clear. Thanksxto all vistara staff especially for Bijo. Will visit again.
It was an amazing experience and we could enjoy a lot. We loved their hospitality, ambiance and tasty food. Recommended place for family. A place to visit if you seek a calm and quiet place to escape from the chaos of life.
Location is fantastic! It is a small place but a cute little alcove nestled in the ambalavayal valley! Our room was a decent size Suite with a balcony overlooking the Lake - an extension to the main building and had access thru a wrought iron spirl staircase; which we loved it. We visited the place in April 4th week ( 5Ns-6Ds) of this year duirng our Visit to India. The location of the resort is very isolated from the main road and that is the charm of this place. Enjoyed the nice size pool which was clean. Quiet, serene, detached from the hustle bustle of commericall life! Also, we were treated with nice kerala cuisine - fish, banana flower, kerala bitter gourd ( karela) etc at dinner, every day by the Manager Bijoy, the chef and the staff! The only problem we faced was with the AC- which for some strange reason used to stop working at night time! Apparently, there was some electrical problem! Hopefuly, they will have fixed it by now. Once again we enjoyed our stay, Bijoy and his whole team was very nice and will highly recommend this place. Cheers!…
A small hotel with three ground plus one cottages, that are not maintained and are below grade 2 level hotels. Absolutely basic with no ambiance except for a nice view from the balcony. Scary insects are seen at night. The bathroom is not worth even commenting. After showing our unhappiness, they shifted us to a newly built wing that was ok. There is no open space around except for a small green lawn in front of restaurant. The location is remote and reached by a unpaved narrow road The restaurant has the same food items unchanged every day, no variation The only plus point is a very good view of the lake from the green lawns.
Most recommended, view is awesome from room , staff are friendly, service is good, cleanly rooms, must visit place in Wayanad.. Totally we had a wonderful vacation with the best view and the best service…
Really pleasant place to stay, nice views, rooms are comfortable, well equipped. The hotel staff are very welcoming and help us around. Service overall was very good. Special thanks to manager Bijo, he took care of each and every little things. Enjoyed the stay, definitely recommend!