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Residence Inn Indianapolis Downtown on the Canal

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Residence Inn Indianapolis Downtown on the Canal
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300 Reviews from our TripAdvisor Community

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Showing 294: English reviews
brunswick, United States
Reviewed 2 weeks ago via mobile

We have stayed at this hotel several times in the past 8 years. It is walking distance to the heart of downtown! We walk to Lucas Oil Stadium from this hotel and it only takes about 15 minutes! They serve a complimentary breakfast which offers eggs, sausage, toast, waffles, cereal, juice, coffee, etc! There is a pool and whirlpool, fitness...

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Helpful?
Thank cynthiabN7224IQ
Swansboro, North Carolina
Reviewed 2 weeks ago

Had a 3 day business trip to Indy and stayed here. Wonderful and friendly staff. Great variety at the free breakfast bar. Good location on the canal but still within walking distance from downtown. Evening social hours were really good. Will stay again!

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Helpful?
Thank Dennis B
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for sharing your comments about your stay!! It really seems like you enjoyed your time here. Thank you so much for your comments about my staff! They were thrilled that you were touched by their hospitality. Thank you so much, and were can't wait to see you next time :) See you soon, Emily M

Dallas, Texas
Reviewed 3 weeks ago via mobile

While this is a smaller residence inn than some others we have stayed at, it didn't disappoint. Great canal views, easy walk to grocery store, cool coffee shop and downtown. Very friendly & helpful staff. Only a couple of suggestions I would make: it would be helpful to have more than just a skillet to cook with, soap should be...

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Helpful?
Thank Cocobear
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Good afternoon!!! Thank you so much for taking the time to share your honest feedback and wonderful comments about your stay! I am so happy that you enjoyed the location near the canal, which is near all of the major hot spots around downtown! Thank you for the comments about my staff. We will definitely take your comments into consideration,...

Richmond, Indiana
Reviewed 4 weeks ago

This hotel is located on the canal and the views from the canal rooms are great! Emily at the front desk is wonderful! She makes you feel like a guest in her home! She recently took care of my son and his new bride and made their honeymoon night special by being so kind to them. I prepaid the room...

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Helpful?
Thank CDuke2014
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Good afternoon! Thank you for choosing us for your son's wedding night!! It was so great to meet you while we were setting everything up for the special day! I hope you come back whenever your family has needs in the future. Thank you for the sweet comments, those truly inspire me. I am so happy that you were touched...

Fort Myers, Florida
Reviewed 4 weeks ago via mobile

Booked a 2 night stay for the Colts game and I was not disappointed. The hotel is conveniently located and on a cute little canal. It is within walking distance of everything the city has to offer. The hotel has a business center, fitness center, pool, buffet breakfast and laundry room plus more. Our room had a full size refrigerator...

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Helpful?
Thank FtMyersTony71
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for your four star review!! Thank you for staying with us during the Colts game. I am so glad that you enjoyed our location, it is very close to the stadium and to major spots in downtown Indy! We really appreciate the time that you took to leave these great comments. We hope to see you...

Reviewed 20 October 2016 via mobile

I just finished up a 2 week business stay at this location. I stayed in a 1 bedroom suite. The Good: Location on the canal makes for great walks anytime of the day. It is nice having a park right outside your door. The bed was comfortable. A/C worked great. Parking is easy, if you are staying for an extended...

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Helpful?
Thank gtbird46
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for choosing us during your two week stay in Indy! We truly appreciate your honest feedback. We are so happy that you enjoyed our beautiful location overlooking the canal, that is also close to all the major spots downtown. We hope to see you again soon! Warm regards, Emily M

Ann Arbor, Michigan
Reviewed 8 October 2016

Well, the to start off, the hotel has a Pet Friendly policy. For me, a novice with our new pet, I assumed that meant would could bring our dog as a guest as well. No. If you look into their policy, you find that there is a $100 fee. This was news to me until I checked in. After talking...

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Helpful?
Thank Daveyboysju
Stephen H, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Good afternoon! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Indianapolis Downtown on the Canal. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...

Indianapolis, Indiana
Reviewed 2 October 2016 via mobile

Had family in town for a wedding and stayed here with several out of towners. It's a great location downtown, close to most of the major attractions in downtown Indy. It has a shared parking lot with the Courtyard next door, and has a great view of the canal shown in many of the photos on this review. Couple things...

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Helpful?
Thank Bummedwiththebeach
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Good afternoon!!! Thank you so very much for your review about our hotel, this means so much to us that you took your time out of your day to write a review. We love being the only hotel on the canal, it's such a beautiful location that's very close to all the downtown attractions. Unfortunately, the city owns our lot...

Schererville, Indiana
Reviewed 26 September 2016 via mobile

We have stayed at Residence Inn on the canal in Indy several times. The location is perfect. It is half a block from Military Park where festivals and events are held. The lowest level opens right on the canal where people stroll or jog from sun up to well past sunset. It is an easy walk to numerous museums and...

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Helpful?
Thank finickytraveler72
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Good afternoon!! Thank you so much for taking the time to review our property! That means so much to us and we are so thankful. I am so happy you enjoyed our great location on the canal! We are the only hotel on the canal, and we are so happy that our guests can enjoy the canal's beauty!! It's so...

Reviewed 16 September 2016

This is a great location in downtown Indy for those people who want to spend more time bopping around the canal, river, and IUPUI ... the location is hard to beat right there on the canal. Only feedback i have (and maybe due to the time of our visit, September), is that there was not outside furniture on the canal...

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Helpful?
Thank Michael F
Stephen H, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Good afternoon, Thank you for your feedback on your recent stay with us in Indianapolis! We appreciate your business! I hope that your stay with us and your visit to the city was a very enjoyable experience! Please know that we have passed along your comment about the hallways and the canal side furniture to the proper staff member in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal! Experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the Canal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32" flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! ... more   less 

Additional Information about Residence Inn Indianapolis Downtown on the Canal

Address: 350 W New York St, Indianapolis, IN 46202-3240
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: ₹ 8,440 - ₹ 21,644 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Downtown on the Canal 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
Indianapolis Residence Inn
Hotel Style:
#13 Family Hotel in Indianapolis
#29 Romantic Hotel in Indianapolis
#41 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Indianapolis Downtown on the Canal staff and other travellers.
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Questions? Get answers from Residence Inn Indianapolis Downtown on the Canal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the canal have the best view”
 of 5 bubbles CDuke2014, 7 Nov 2016 | Read review
“rooms on lowest level walk out to the canal if you prefer that”
 of 5 bubbles Daveyboysju, 8 Oct 2016 | Read review
“Location. Good for families. Quiet on 4th floor.”
 of 5 bubbles Sebastian22013, 6 Sep 2016 | Read review
“Rooms on the parking lot side are quieter. Don't get a 1st or 2nd floor room on the canal side!”
 of 5 bubbles cmazzori, 31 Aug 2016 | Read review
“canal views are nice”
 of 5 bubbles herner57, 22 Aug 2016 | Read review
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