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Comfort Stay Inn

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225 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Reviewed 4 weeks ago via mobile

I have stayed at this location before for my business, and I always like it. They have everything I need. Close to the interstate, fridge and microwave in the room, good breakfast, free wifi, free parking and only few miles from downtown. Rooms have been updated recently. Front desk clerk and manager is always pleasant to talk to. I always...

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Thank Muhammad A
Reviewed 4 weeks ago via mobile

The hotel was clean and the people were friendly. It was a little outdated and the water pressure was weak. Fortunately the toilet waited to break on our last day. The entrance to the hotel was a little unnerving especially at night. There was also no elevator so you had to carry your stuff to your room which if I...

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Thank Margie B
Reviewed 28 October 2016 via mobile

We had a family get together after 10 years and we had about 20 people in our group. Not only we enjoyed Indianapolis but also enjoyed our stay at this hotel. Will definitely plan again. 😄..... the rooms were great ... the breakfast was good .. the staff was nice 👍

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Thank ra u
Chicago, Illinois
Reviewed 11 October 2016

My husband and I drove to Indianapolis to watch a Bears vs. Colts game. We checked into this hotel around 6pm on a Saturday evening. The check-in process was quick and easy. They gave us a key to our room and just before my husband placed the key card into the slot, a worker ran over and stopped us. He...

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Thank Jade830
Philadelphia, Pennsylvania
Reviewed 16 September 2016

Water was off for 3 hours without warning! Hotel employee said "I hate dogs!" when I was walking down the hall to take my registered dog on a walk. Daytime attendant demanded to know my room # when I was walking my dog. Drug activity going on 2 rooms down with in & out foot traffic to a white pick-up....

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Thank fashionablyloud1
Wheeling, WV, United States
Reviewed 5 September 2016

IT was very nice. We usually stay at Holiday Inn's or Hamptons, but Comfort Stay was very nice. Breakfast was wonderful and the room and breakfast area were extremely clean. We had a bit of noise in the evening and early morning, as the children staying were left running in the hallways. However, that is not your fault. Thank you...

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Thank Anita C
GMMIKEF, Front Office Manager at Comfort Stay Inn, responded to this review

Hello Anita C, We appreciate your review and are happy you were impressed with our service. It is an honor for us for you to have chosen us. We do apologize about the children situation but during that weekend we had several soccer teams staying with us. Please remember as long as you are wanting a relaxing and enjoyable stay,...

Reviewed 26 August 2016 via mobile

Really nice hotel it's not the most fancy hotel but the people are friendly and the place is nice and clean haven't had any problems with rooms being dirty at all .. and the price is right !! I've stayed multiple times and would recommend to other people

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1Thank Willie W
GMMIKEF, Front Office Manager at Comfort Stay Inn, responded to this review

Hello Willie W, Your feedback is very much appreciated. Any good or bad moments here at the hotel are our concerns. We love to know when our guest were feeling like home and also when our guest had some issues. In this case it feels great to know that your stay was great and no issues. We hope to see...

OH
Reviewed 22 August 2016

I was traveling to Indianapolis for business. Once I checked in the hotel, I was totally amazed to see very clean and newly renovated hotel. Front desk clerk was very social, presentable and experienced. I met the GM next morning, very nice guy. I got warm welcome and great hospitality. Lobby is huge and well decorated. I like the chandelier...

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1Thank nephro
GMMIKEF, Front Office Manager at Comfort Stay Inn, responded to this review

Hello Nephro, We appreciate your review and are happy you were impressed with our service. As long as you are wanting a relaxing and enjoyable stay, you are our clientele! We are honored to know that your stay here at our hotel was memorable. I do want to thank you for ALL the compliments that were given. It is our...

Reviewed 15 August 2016 via mobile

The hotel has NO ELEVATOR. This proved difficult to carry luggage to the second floor. The rooms were clean and the beds really comfortable. The area was really run down and didn't look the safest at night but you are local to a bunch of great things. Saved money and had extra to spend on exploring.

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Thank Tiffaney M
GMMIKEF, Front Office Manager at Comfort Stay Inn, responded to this review

Hello Tiffaney M, Comfort Stay Inn wants to thank you for your feedback. It is good to know that our housekeepers are doing there job well. I do want to thank you for the compliment on our newly updated beds. I do want to apologize for our elevator situation but would like to let you know that a elevator in...

Reviewed 15 August 2016 via mobile

This place gets a four. The neighborhood is quirky, a bit run down and forgotten, but not a bad area. The hotel itself cannot be accessed from a main avenue. It's as much a protection from crime as anything, but the area doesn't appear to have that problem. Just another of the economically challenged areas of the mid industrial zone....

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1Thank nabenom
GMMIKEF, Front Office Manager at Comfort Stay Inn, responded to this review

Hello Nabenom, I do very much appreciate all your feedback. It is good to know that you felt very comfortable during your stay here at the hotel. It is also good to know that the new changes here at the hotel are liked and we will continue to make changes for our guest. I do want to apologize for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Stay Inn

Address: 7610 Old Trails Rd, Indianapolis, IN 46219-6740 (Formerly BEST WESTERN Crossroads)
Region: United States > Indiana > Indianapolis
Price Range: ₹ 5,415 - ₹ 11,506 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Stay Inn 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Stay Inn staff and other travellers.
4 questions
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Questions? Get answers from Comfort Stay Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very nice, very affordable and comfortable, A/C unit very quiet”
 of 5 bubbles 235AnitaC, 5 Sep 2016 | Read review
“Hotel is centrally located less than 6 miles from Downtown.”
 of 5 bubbles nephro, 21 Aug 2016 | Read review
“Wifi isn't always available - Couldn't log on because it was maxed out on the number of subscribers using the service.”
 of 5 bubbles nancybQ5425HL, 5 Aug 2016 | Read review
“Pays to dicker, especially if they are not full.”
 of 5 bubbles ChuckC549, 27 May 2016 | Read review
“Choose bottom floor to avoid stairs.”
 of 5 bubbles suitcasesNsippycups, 4 May 2016 | Read review
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