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Hyatt Place Indianapolis/Keystone

507 reviews
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Traveller (40)
Room & Suite (23)
Dining (3)
Overview
  • Excellent50%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“fashion mall”(23 reviews)
“highway side”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (507)Write a Review
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There are newer reviews for Hyatt Place Indianapolis/Keystone
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Traveller rating
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238
147
63
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All reviewsfashion mallhighway sidetennis tournamentmini fridgelarge flat screen tvgreat stayshopping and restaurantsstay there againroom was cleanthe sofa bedfront desk staffoatmealthe hotel staffsitting areabusiness tripcoffee makerthe breakfast area
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21 - 25 of 503 reviews
Reviewed 2 November 2017

Review collected in partnership with Hyatt Hotels
Thank dawnmY9186NQ
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 5 November 2017

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Reviewed 31 October 2017

Location was great. Parking and breakfast was great. Staff was fine. Room was dirty and hadn’t been vacuumed. There were shirt pins on the floor that luckily I saw before my children stepped on them. Stain on the floor as well.More

Review collected in partnership with Hyatt Hotels
Thank C7313JOlaurah
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 1 November 2017

We apologize that your visit with us was not to it’s fullest standards. Your experience helps our team to grow with training to succeed in guest satisfaction. Thank you for expressing your experience. We hope that you allow us the opportunity to assist you again...More

Reviewed 30 October 2017

Our stay was outstanding! Hotel was clean and staff was very courteous. I would stay there again. The hotel was close to eating establishments and shopping. I thought it was a little pricey but the cleanliness of the property and friendly staff made it worth...More

Review collected in partnership with Hyatt Hotels
Thank michaelhJ4543FW
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 1 November 2017

We are pleased to hear how you really enjoyed your stay. There is always something fun around the area for everyone to enjoy while staying with us. It will be a joy to see you visit again! Thank you for your kind words!

Reviewed 30 October 2017

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Review collected in partnership with Hyatt Hotels
Thank 73tracih
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 1 November 2017

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Reviewed 24 October 2017

Staff was extremely accomadating to our requests during our stay. Absolutely every staff member that I encountered on any floor was professional & friendly - they truly want to give you a good experience!

Review collected in partnership with Hyatt Hotels
Thank N5352DRmarkm
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 25 October 2017

Thank you for taking the time to share with us how enjoyable your stay with us turned out! We take pride in our guest each and every day. We look forward to seeing you again on your next visit.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 121 - US$ 248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 121 - US$ 248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (23)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Erica P
7 February 2017|
AnswerShow all 3 answers
Response from R2833IKanthonyc | Reviewed this property |
yes, USD $75.00 that covered all 4 days that we stayed.
1
Vote
csiebert
27 April 2016|
Answer
Response from Matthew G | Property representative |
With so many dining, shopping, and entertainment options within walking distance our location does not provide a shuttle.
0
Votes
csiebert
27 April 2016|
AnswerShow all 3 answers
Response from Andrea B | Reviewed this property |
Yes it was a remodeled room . The new couches are great.
0
Votes
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12
Room Tips
"Hard to find, got lost coming to hotel, slow elevator, unhelpful front desk, Small SUITES-not usual size..."
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"Request a room away from the interstate"
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"Request a room that does not face the highway. Fifth floor was quiet during our visit."
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"We took advantage of a banquet type room where the teams could eat pizza and breakfast. This worked out great."
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