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Extended Stay America - Indianapolis - Castleton

Traveller (16)
Room & Suite (25)
Dining (2)
Overview
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7940 N Shadeland Ave, Indianapolis, IN 46250-2041 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star accommodation
Additional information
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Reviews (66)
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1 - 5 of 65 reviews
Reviewed 4 weeks ago

Should have listened to other guests,,they have a habit of selling your room out from under you...and had a group travel from KS fot the FFA convention, went to check in and they sold their rooms.. ..not easy to find another hotel during convention.More

Thank Amy H
Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded 4 weeks ago

Amy, we are terribly sorry about the issues you experienced with your reservation. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. Thank you for your feedback, and we hope you will give...More

Reviewed 27 September 2018 via mobile

During our stay at this excellent facility we had the distinct pleasure of meet the sweetest administrative customer service representative named Maribel. I would definitely recommend a stay there !!!!More

Thank Randall P
Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded 28 September 2018

Randall, thank you for recommending Extended Stay America and for taking the time to write a review about your wonderful experience. It was a pleasure to read that Maribel provided such great service and made your stay special. We will acknowledge her efforts during our...More

Reviewed 10 September 2018

Was not impressed with this hotel. No hair dryer or coffee pot in the room. It's an Extended Stay so you would think you would need those in your room if you're going to be staying for awhile! I was able to get a hair...More

Thank Laura R
Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded 11 September 2018

Laura, we are sorry for the difficulties you encountered while staying with us and that you were unhappy with our hotel policy. Also, please know we are a non-smoking hotel, but on a rare occasion some guests do not comply, and we truly apologize for...More

Reviewed 2 September 2018 via mobile

Made reservations over 2 months prior to check In and we get there and they had sold our room. The family in front of us and behind us had their rooms sold on them as well. Was told to contact the third party for a...More

Thank Ashley W
Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded 3 September 2018

Ashley, we are terribly sorry about the issues you experienced with your reservation. Your comments have been discussed with our team, and we are reviewing our procedures so this does not happen again. Thank you for your feedback, and we hope you will give us...More

Reviewed 20 May 2018 via mobile

We booked a room here and paid for it in full one week prior, after driving 6 hours we go to check in, they tell us they don’t have a room for us and that they sold our room. On top of that, the front...More

Thank carla c
Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded 20 May 2018

Carl, we are terribly sorry about the issue you experienced with your reservation and that one of our team members was not as helping as supposed to be. Your comments have been discussed with our associates, and we are reviewing our procedures to ensure this...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
101
Price range
US$ 83 - US$ 131 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Indianapolis
,
Indianapolis Extended Stay
Location
United States > Indiana > Indianapolis
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
101
Price range
US$ 83 - US$ 131 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Indianapolis
,
Indianapolis Extended Stay
Location
United States > Indiana > Indianapolis
Photos
Traveller (16)
Room & Suite (25)
Dining (2)
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Questions & Answers
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Room Tips
"don't stay here"
bluesoscarfrog
8 Oct 2017
Read review
"The hotel has bed bug issue"
Mlja2000
10 Jul 2017
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"Noise wasn't an issue and rooms have a full kitchen."
ac0ncept
28 Mar 2017
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"Don't choose 127. It had the funky shower."
brianbF6039GS
10 Jul 2016
Read review
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