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Extended Stay America - Indianapolis - West 86th St.

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Extended Stay America - Indianapolis - West 86th St.
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80 Reviews from our TripAdvisor Community

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Showing 79: English reviews
tulsa, ok
Reviewed 3 weeks ago via mobile

Called and left multiple messages with customer service for a manager to call me in regards to a problem and never received a call back. The customer service agents I spoke to even submitted the request as URGENT!! That was almost 2 months ago and still no return of any of my calls.

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Helpful?
2Thank Sherry S
Maysville, Kentucky
Reviewed 11 December 2016

Nice beds, Excellent Staff. Heather on nights was great. Stayed for a week. Morning Breakfast and coffee (Morning Only). All the staff including housekeeping were very friendly. Has a couple of Restaurants close by, Speedway Fuel, NAPA Auto Parts all this just up the road.

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1Thank chuckjones2016
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Your feedback is important. Thank you for sharing. Your comments on how comfortable you were at our hotel with our nice beds, friendly staff, and convenient location is satisfying. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Ellettsville, Indiana, United States
Reviewed 10 December 2016

For the money spent, the room was not very nice; definitely NOT anything like the pictures presented on the ads. Cabinet doors and lamp shakes were crooked, there was a refrigerator, but no ice trays to make ice in the freezer, and no ice in the entire hotel. Forget about any quick cold drinks. The $100 security deposit, which was...

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Thank Darlene H
Indianapolis, Indiana
Reviewed 10 December 2016

This place is great. Awesome staff who do their very best to make you comfortable. I stay here quite often. Heather and Ricky always have a smile and a nice word. The managers are also nice. I do love this place!!

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Helpful?
Thank Christie H
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Your feedback is important. Thank you for sharing. It is good to know you enjoyed the customer service provided by our staff and how well you were accommodated. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Indianapolis, Indiana, United States
Reviewed 20 November 2016

This place is very nice and the employees are very helpful. My wife and I stayed here and was very quiet and close to shopping centers and right off of the interstate. I am amazed at some of the reviews. I experienced nothing like some guests stated. I think some people you can not make happy and they think it...

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Helpful?
Thank Michael H
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

It is so rewarding to read you were well accommodated at our hotel. Your comments on how helpful our employees were to you and your wife are satisfying. Our staff will be informed on the excellent job they are doing assisting guests. Thank you again for your review. We look forward to seeing you in the future, should your travels...

Reviewed 15 November 2016 via mobile

Woke up to stinging bites on my arm.. found bedbug in my bed on the newly remodeled side the staff told me to wash all my clothes before being assigned a new room..i gave them bug they gave me dishwashing liquid since they didnt have washing powder but now im wondering how are they washing the linen without laundry detergent......

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Thank Christine P
Fort Worth, Texas
Reviewed 13 November 2016

Read many reviews of this hotel prior to booking. I have to admit, I was a little nervous. Money was tight (Band Parent here for competition, and BROKE), and I had to take a chance. The negative reviews I read could not have been so wrong. The room was clean, beds are new, staff is attentive and friendly, and it...

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Thank Mike P
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

It is so rewarding to read the excellent experience you had. Reading how well our staff accommodated you and that your room accommodations were well to your liking is satisfying. We strive to provide this experience to each guest. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

McHenry, Illinois
Reviewed 8 October 2016

Perfect for the trip when my sister and I to met half way for a visit to Indy. Close to strip mall shopping with grocery, fast food and chain Mexican restaurant. Zionsville close by which is a quaint town to visit. Yes I detected the smell of curry, but with the air turned on that cleared. Pillows and bed satisfactory....

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Thank Nancy Y
Reviewed 10 September 2016 via mobile

I had a great stay here Ashley was great. She took wonderful care of me. She really is awesome. Ashley made my stay outstanding. I am very satisfied my room was clean coffee was always available it was a great experience for me

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Thank dsj9181
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you for taking the time to write a review. It is great to see you enjoyed the accommodation in your room and the amenities provided, but I am thrilled at the high-level of customer service you received from our staff. Ashley will be informed on the great job she is doing assisting guests. Thank you for choosing Extended Stay...

Covington, Virginia
Reviewed 26 August 2016

Had to travel to Indianapolis from Virginia for a 30 minute Drs. Appointment at OrthoIndy North right next to the hotel! Arrive around 11PM after almost 8 hours of driving and completely exhausted to Tornado Warnings. Received our room key for a room on the 2nd floor only to open the room to it being dirty (it happens, I work...

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Thank CompareInnandSuites

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Homestead Studio Suites hotels feature all the amenities you need to live your life when you're on the road. Whether it's for a day, a week, or a month you are sure to enjoy our suites' many features including: a fully-equipped kitchen with a full-size refrigerator; Free WiFi;heated indoor pool; fitness room; continental breakfast; ample work space, and plenty of room to relax. Guests staying for extended stays will especially appreciate our voice-mail system which allows personalized messages from our guests, and an on-site laundry facility. Homestead Studio Suites Indianapolis - Northwest is the ideal choice for groups traveling for business or pleasure. Indianapolis is home to many successful companies such as Eli Lilly; Brightpoint; Conseco; Duke Realty; Interactive Intelligence and many others. Additionally local attractions within a short distance of the hotel include: The Indianapolis Children’s Museum, Indianapolis Museum of Art, Indianapolis Motor Speedway, Indianapolis Zoo, Conseco Fieldhouse, Lucas Oil Stadium, and the Midwest Sports Complex just to name a few. So next time you are in Indianapolis, make the right choice and choose the Homestead Studio Suites Indianapolis - Northwest.Homestead Studio Suites hotels are part of the Extended Stay Hotels family. ... more   less 

Additional Information about Extended Stay America - Indianapolis - West 86th St.

Address: 8520 Northwest Blvd, Indianapolis, IN 46278-1383 (Formerly Homestead Studio Suites)
Region: United States > Indiana > Indianapolis
Price Range: ₹ 5,718 - ₹ 8,713 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Indianapolis - West 86th St. 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Homestead Indianapolis Northwest
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Indianapolis - West 86th St. staff and other travellers.
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Indianapolis, Indiana

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Questions? Get answers from Extended Stay America - Indianapolis - West 86th St. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on lower level, I the handicap access room. I liked it because we parked on that side and our cars were visible from room.”
 of 5 bubbles NancyY216, 8 Oct 2016 | Read review
“Find a better location”
 of 5 bubbles jaykrug, 19 Apr 2016 | Read review
“Forget it. Spend your money at a place with some service.”
 of 5 bubbles kjgill17, 16 Oct 2015 | Read review
“Never stay here.”
 of 5 bubbles reneb569, 13 Oct 2015 | Read review
“Check the bed comfort!”
 of 5 bubbles degucken, 12 Aug 2015 | Read review
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