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Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

HIExpress.comUS$ 99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
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283 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Start your review of Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
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San Jose, California
Reviewed 6 days ago NEWvia mobile

We stayed here at the end of our trip in Indiana and chose the hotel for its close proximity to the airport and free airport shuttle. We stayed in a few hotels while in Indiana and this was by far the best: Clean and quiet room Comfortable bed Friendly shuttle driver Hotel staff that went above and beyond- my dad...

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Helpful?
Thank JenfromNorcal
Savoy, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 23 February 2017

We arrived late after a flight. The check in process was smooth and the staff were very friendly. The rooms were clean and quiet. I liked that they had a firm and soft pillow option. The in room products were from Bath and Body works which was nice. The breakfast in the morning provided a lot of options and was...

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Helpful?
Thank Shannon4343
About Hotel's Favourite Review
Lacy C, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, We are so happy to hear you had such a positive experience with us. We appreciate feedback from all our guests. Please let us know if there is anything else we can do for you in the future. Looking forward to your next stay in Indy! Lacy Clagg Sales & Marketing Manager

Timberville, Virginia
Reviewed 2 weeks ago

Not a terrible stay, but not a great one either… Hannah MacKinnon was at the front desk to help me check into my room. She is the most welcoming, and helpful front desk person I’ve dealt with, and I’ve been traveling for business for over 15 years. It was apparent that Ms. MacKinnon took pride in her work and she...

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Helpful?
Thank kellyjo0725
Vinay S, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Kelly I really appreciate your flattering compliments about Hannah Mackinnon. Your observations about her are very true. My job as a GM becomes easy because of team members like her. I am glad that Hannah was able to resolve your issues with the cable and coffee maker. As a Platinum Elite member we do keep a bottle of water and...

Velma, Oklahoma
Reviewed 3 weeks ago

Lady at the front desk, I believe her name was Melanie, was very sweet and helpful. Our room was at the end of the hall on the 2nd floor and was clean and fairly quiet. Breakfast was a normal hotel breakfast with several options. We enjoyed our stay and would stay here again.

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Helpful?
Thank kay1971_01
Lake Tahoe (California), California
Reviewed 4 weeks ago

Flew into airport a night early for work and decided to stay here as it was late and I was tired, everyone I interacted with was friendly. Room was spacious and clean, Over all would stay again if I happened to be near the area

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Helpful?
1Thank mikehunter16
Kevin S, Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Deart mikehunter16, Thank you for your review! I am glad to see that you enjoyed your stay with us! Please make sure to call us the next time you are visiting Indianapolis so we can accommodate you and you will be able to relive your excellent experience with us. Thank you, Kevin

Costa Mesa, California
Reviewed 16 April 2017 via mobile

Passing thru town on my way north and decided to stop for the night. Super friendly staff, very knowledgeable of the area. The hotel and room was spacious and very clean. Great location for some shopping too! We visited a few big box stores but really fell in love with downtown Holland and all the unique shops worth a visit!

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Helpful?
Thank Sseering
Ashley S, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, We greatly appreciate you taking the time to provide us with a review. We value your time and your feedback. Our staff strives to provide exceptional service to all of our guests and they are extremely knowledgeable about the surrounding areas. We are glad that this is what you experienced during your stay with us. We are also...

Richmond, Indiana
Reviewed 15 April 2017 via mobile

Excellent location prior to early morning flight. Large room/suite! King bed with sofa sleeper. Large jacuzzi tub/shower. Hospitable staff. Breakfast not served. Easy access...right off 465 at Rockville Road.

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Helpful?
Thank Tammys66
Ashley S, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Tammy, Thank you for taking the time to provide us with a review of your stay. We appreciate your feedback. We are thrilled that you enjoyed your room amenities and that our location was easily accessible off of the interstate. We hope you will come back and visit us again soon! Safe travels, Ashley Schaefer Director of Sales &...

Champaign, Illinois
Reviewed 14 April 2017

An overall very good experience. Rooms were very clean and beds were comfortable. The breakfast selection was great. TV had a lot of channels. The lobby was small but very nice. Gym area could use a bit more variety of equipment other than treadmill and cycle. The staff members were very friendly, and were responsive to resolve a billing issue...

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Helpful?
Thank ywang818
Ashley S, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you for your feedback. We sincerely appreciate you taking the time to tell us about your experience. We are glad that you enjoyed our complimentary hot breakfast selections and our wonderful staff. We appreciate your patience while we resolved your billing issue. Thank you for your suggestions regarding our nice fitness area as we will look into...

Reviewed 7 April 2017

Ashley Schaefer and her staff were warm and friendly! Outstanding checked into a clean Nice quiet room lower level, Parking was jam packed but the room and the staff were outstanding for a quick overnight stay!

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Helpful?
Thank B B
Ashley S, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you for taking the time to provide us with a review! We greatly appreciate your feedback. We are thrilled that you enjoyed your time at our property and that you felt welcomed by our staff. We will let the staff know how much you enjoyed your experience. We look forward to your next stay with us! Safe...

Georgetown, Kentucky
Reviewed 7 April 2017 via mobile

Stayed for a night on a road trip. Room was clean and breakfast was excellent with lots of choices. Had some questions about music in the hallways? Music was piped in through speakers which was fine...until 11 pm. I am not a light sleeper and it kept me up as it was loud enough to be heard quite clearly in...

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Helpful?
Thank Tricia M
Ashley S, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Tricia, We appreciate you taking the time to tell us about your stay. We greatly appreciate any feedback we receive. We are glad that you were given several choices with our complimentary hot breakfast and that your room was enjoyable. We apologize for any inconvenience with the music selection and our happy that our staff was able to resolve...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located near Indianapolis Motor Speedway, Banker's Life Fieldhouse, Lucas Oil Stadium, Victory Field, Lucas Oil Raceway Park, 8 Second Saloon and the NCAA Hall of Champions.Enjoy our proximity to downtown Indianapolis, Indiana Government Center, Indianapolis Convention Center, as well as Butler University, University of Indianapolis and Indiana University-Purdue University Indianapolis (IUPUI).Take advantage of our excellent customer service, 24hr Airport Shuttle or our popular packages including Park, Sleep & Fly. Come visit us! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

Address: 5855 Rockville Rd, Indianapolis, IN 46224-9120 (Formerly Comfort Inn & Suites West)
Region: United States > Indiana > Indianapolis
Price Range: ₹ 7,046 - ₹ 16,031 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Comfort Inn & Suites West Hotel Indianapolis
Comfort Inn And Suites West
Comfort Inn West
Comfort Inn Indianapolis
Indianapolis Comfort Inn
Hotel Style:
#21 Romantic Hotel in Indianapolis
#23 Business Hotel in Indianapolis
#38 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from rooms near the elevator”
kellyjo0725, 9 May 2017 | Read review
“Ask for rooms away from the Interstate.”
BeachLeech, 7 Nov 2016 | Read review
“Ask for rooms away from the highway.”
806valerier, 1 Oct 2016 | Read review
“No ice maker on 2nd floor. Rooms on back side might be quieter.”
km309, 5 Sep 2016 | Read review
“Close to Indy airport”
B4043ERmikeb, 30 Aug 2016 | Read review
5 of 5
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US$ 99* /night
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Prices are for 1 room, 2 adults
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