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Stayed here 3 nights for a convention. Arrived well after check in time but had to wait @ an hour and a half for the room to be ready as there were at least 2 conventions in town. I had upgraded in advance so I...More
Thank Mercedes T
Response from Theresa B, Public Relations Manager at The Westin IndianapolisResponded 22 October 2015
Thank you for providing such a thorough review! We're so happy that you found your room to be comfortable, our service to be excellent, and your overall experience to be positive. We are surprised that you did not like the waterfall shower, as we receive...More
In a nutshell, it's a Westin and all will be well.
Think very comfortable beds, well designed rooms, thoughtful room service and amenable staff.
This hotel is close to everything downtown Indy and just round the block from the fabulous Patachou eatery and the Theatre.
Nice and clean hotel
Arrived there vey late in night and front desk staff was courteous
They gave me a suite but when went in the room there was no access to the bedrooms but only to the sitting room
Had to go down again...More
Indianapolis in itself is a great little town but the Westin here is a great hotel. Clean, in good shape and the service is top flight. They have a Shula's Steakhouse in the hotel and the bed was Heavenly! Thanks for a good stay!
The Westin in Indy is in a great location next to the Indiana Convention Center. It's s short walk to Lucas Oil Stadium and great restaurants like St. Elmo's. I attended an industry association meeting there and the people were wonderful, the meeting spaces were...More
Response from Regina M, Manager at The Westin IndianapolisResponded 23 October 2015
Thank you for taking time to put together such a detailed and thoughtful review. We always appreciate feedback, both for things we do well and for things that can be better. I will make sure that we take a look at the 8th floor with...More