We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Indianapolis Hotel at Keystone Crossing

Save
Traveller (79)
Room & Suite (42)
Dining (10)
You may also like
See all
Nearby Hotels
Overview
  • Excellent49%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“fashion mall”(87 reviews)
“the club lounge”(57 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Indianapolis Hotel at Keystone Crossing
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Indianapolis Hotel at Keystone Crossing
Special Offer: Breakfast for 2 Included
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (976)
There are newer reviews for Sheraton Indianapolis Hotel at Keystone Crossing
See the most recent reviews
Filter reviews
963 results
Traveller rating
463
300
115
41
44
Traveller type
Time of year
LanguageEnglish
More languages
463
300
115
41
44
Show reviews that mention
All reviewsfashion mallthe club loungefree parking garagehigh end mallcheesecake factorynice mallstarbucks coffeelobby barshopping and restaurantsnorth sidecomfortable bedsbusiness tripfitness centerking roomoatmealchecking inenjoyed my stay
FilterEnglish
Updating list...
151 - 155 of 963 reviews
Reviewed 18 December 2016 via mobile

We had an unplanned stop due to an ice storm. We got an excellent deal. Staff was super nice and accommodating. We loved the walkway to the shopping center. I'd like to come back for a planned stay. Room was awesome. Hotel was quiet.More

Thank Grnegg
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 20 December 2016

Dear Grnegg, Thank you for your impromptu visit and subsequent review. We love to hear our guests feedback and it sounds like you found us to be a great deal in a great location during an unbelievable ice storm. Hopefully next time, you'll have a...More

Reviewed 18 December 2016 via mobile

Being a Sheraton I expected a nice hotel. But this hotel goes above and beyond. The staff is ultra friendly. The rooms are clean and very comfortable. My favorite part was the hot apple cider and turtles set up in the lobby. The fact that...More

Thank Kittyme2
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 20 December 2016

Dear Kittyme2, Thank you for your review and we are so happy you were able to take advantage of our location and enjoy The Fashion Mall but even more important, thrilled that you had the opportunity to engage with our team and felt they were...More

Reviewed 17 December 2016

if you upgrade to club level then onow that there is a 2 drink maximum for alcohol....we would do it again. we were suprised to hear this when it is advertised free drinks. rooms were quiet which is nice!

Review collected in partnership with this hotel
Thank Amanda E
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 20 December 2016

Dear Amanda E, Thank you for your recent review of our property. We value your feedback and are happy you enjoyed the Club Experience overall. We look forward to your next visit. Happy Holidays and safe travels.

Reviewed 14 December 2016 via mobile

I stayed at the Sheraton Hotel and Keystone Crossings for a business meeting. Overall the hotel rooms and facilities were comfortable and I enjoyed my stay. However, the entrance to my room had a strange shaped "hallway" that was really dark. I don't know why...More

Thank nruffner
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 15 December 2016

Dear nruffner, Thank you for completing an online review of our hotel. We value the feedback and appreciate the opportunity to engage in meaningful dialogue with our guests. It seems you enjoyed your stay however found the entrance lighting in our rooms to be less...More

Reviewed 13 December 2016

We stayed because we wanted to attend an event in the area. Everything went very smoothly from check in to checkout. Parking was easy and the room very modern and up to date. The rate was very reasonable.More

Review collected in partnership with this hotel
Thank William K
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 15 December 2016

Dear William K, Thank you for completing a Trip Advisor review for us. It sounds as if you enjoyed your stay and was a good value for you. That's so great to hear and we hope you'll come back and see us again soon. Happy...More

View more reviews
Most Booked Properties in Indianapolis
See allSee all
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free Parking
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 172 - US$ 312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Indianapolis
#9 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 172 - US$ 312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Indianapolis
#9 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (79)
Room & Suite (42)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Wanda M
14 February 2018|
AnswerShow all 5 answers
Response from Mike S | Property representative |
Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
1
Vote
Paula C
30 March 2017|
AnswerShow all 2 answers
Response from Mike S | Property representative |
Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
1
Vote
Amanda H
2 January 2017|
AnswerShow all 2 answers
Response from SheratonIndy | Property representative |
Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
1
Vote
Room Tips
"Dirty Towels"
Read review
"Club level rooms are very nice, also those one higher level have nicer views."
Read review
"Call personally when you're on your way!"
Read review
"Higher floors have nicer rooms"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing