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Sheraton Indianapolis Hotel at Keystone Crossing

PricelineUS$ 160*
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Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 242*
US$ 160*
Great Deal
US$ 242*
US$ 242*
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Sheraton Indianapolis Hotel at Keystone Crossing
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868 Reviews from our TripAdvisor Community

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Showing 856: English reviews
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Chicago, Illinois
Reviewed 4 days ago NEW

I stayed for two nights at this location and it was a pleasant stay. Check-in was a breeze and the staff was very professional. Parking is free (garage across the street connect by a walkway). Room was clean and the bed was extremely comfortable. Ordered room one night services and the food was good. Many shopping and eating options near...

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Helpful?
Thank Derrick P
Chicago
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017 via mobile

My wife and I were there for a weekend meeting. They took really good care of us there. The people at the front desk were incredibly friendly and helpful. The cleaning staff took extra care with the cleaning of our room and getting us the toiletries we requested. Also, I lost a leather binder of mine during the course of...

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Helpful?
Thank Redbird_Craig
About Hotel's Favourite Review
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Redbird_Craig, Thank you for taking the time to recognize our hotel on TripAdvisor. We know you have options when traveling and often times it is our associates who make the difference between one hotel and another. We appreciate you recognizing their specific efforts across many departments. We hope you will come back and see us soon and enjoy what...

Oakland, California
Reviewed 1 week ago

Easy to get to the Sheraton from the airport. Parking is easy and accessible. Hotel is attached to a mall and near many eating options. Hotel staff is lovely and the rooms are very spacious. Will definitely stay here again!

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Helpful?
Thank Cynthia M
Phoenix, Arizona
Reviewed 1 week ago via mobile

5 Stars ++ Bev immediately welcomed us and made us fill like she was welcoming us into her home. Then Justin served our drinks and dinner he continued to have a warm persona. These two clearly understand customer service. They were so personal! Thank you for making the end of the day perfect.

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Helpful?
Thank 58debra
Reviewed 1 week ago via mobile

Hotel is very nice. Great accommodations on Club floor. Worth the upgrade. Club lounge excellent service. Evening snacks and drinks are excellent ! Thanks to James the concierge! Front desk issues when checking in but was resolved quickly !

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Helpful?
Thank Barbara G
Cincinnati, Ohio
Reviewed 2 weeks ago

I visit Indy on a regular basis and I must say this particular hotel was great did I say great LOL I loved the free parking of course. The connection/skywalk between the mall and the hotel was just super I was spoiled since my stay was cold and breezy this time. The staff was awesome and the security was a...

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Helpful?
Thank Kymberly1
Reviewed 2 weeks ago

We really enjoyed our stay at the Sheraton at Keystone Crossing. We were in the Indianapolis area for to a soccer tournament and it was wonderful how the hotel accommodated the soccer teams staying there. Free parking was in a garage across the street but there was a walkway that connected the garage to the hotel (access to the walkway...

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Helpful?
Thank stubbytoes
Steger, Illinois
Reviewed 2 weeks ago

just a great place. Will is wonderful person very helpful. Clean close to things we want to see and do. Walk to the mall inside in march was nice. All in all a great place to stay and relax. We would stay here again.

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Helpful?
Thank kirk R
Boston, Massachusetts
Reviewed 2 weeks ago

When I arrived to check in I was greeted by a bellman and asked if I needed help with my luggage. I waited less than a minute to check in. The front desk staff who checked me in was very professional and nice. Parking was very easy, structure parking lot which has a heated covered bridge connected to the hotel....

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Helpful?
Thank mbellastyle
Chicago, Illinois
Reviewed 3 weeks ago via mobile

I recently stayed here with my family. We had a great time. The kids loved the pool. I preferred the whirlpool. The wife like the convenience and amenities of the lounge and I like the 'happy hours'. The location was a great base as the intention was a family trip to the Children Museum and a weekend out of town....

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Helpful?
Thank fastball16

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. We have 33 meeting spaces, including a 7,845 sq ft ballroom. ... more   less 

Additional Information about Sheraton Indianapolis Hotel at Keystone Crossing

Address: 8787 Keystone Xing, Indianapolis, IN 46240-2108
Region: United States > Indiana > Indianapolis
Price Range: ₹ 11,148 - ₹ 22,877 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Indianapolis Hotel at Keystone Crossing 4*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sheraton Indianapolis Hotel at Keystone Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Indianapolis Hotel
Indianapolis Sheraton
Hotel Style:
#2 Green Hotel in Indianapolis
#7 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
#27 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis Hotel at Keystone Crossing staff and other travellers.
8 questions
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Questions? Get answers from Sheraton Indianapolis Hotel at Keystone Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To have a good room select another hotel”
342frederich, 30 Mar 2017 | Read review
“Club level was worth added cost”
stephaniep459, 13 Feb 2017 | Read review
“if you can walk take a room close to the stairs. Elevator can be a long wait if busy”
Meceebee, 30 Jan 2017 | Read review
“There aren't any good views, so don't worry about that!”
1060WestAddison, 3 Jan 2017 | Read review
“Always top floors away from elevators and vending machines”
ALFAMERICA090909, 2 Jan 2017 | Read review
5 of 5
Priceline
US$ 160* /night
View Deal
Booking.comUS$ 242
Hotels.comUS$ 242
TripAdvisorUS$ 242
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*Disclaimer
Prices are for 1 room, 2 adults
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