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Sheraton Indianapolis Hotel at Keystone Crossing

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Sheraton Indianapolis Hotel at Keystone Crossing
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858 Reviews from our TripAdvisor Community

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Showing 846: English reviews
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Greenland, New Hampshire
Reviewed yesterday NEW

This hotel was nice and clean, the staff very nice and friendly, rooms attractively decorated but did not like the bed; too soft for me but was luxury "type". Linens were very nice; individual room climate control (heating and cooling). Restaurant and bars looked nice but did not partake as we were only in town for a wedding for the...

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Thank hamptonfallscraver
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 October 2016 via mobile

What a really great stay at Sheraton Indianapolis Hotel at Keystone Crossing at 8787 Keystone Crossing, Indianapolis, Indiana this past weekend. Everything about this hotel is just perfect.  Excellent sized meeting space, very central location to a Mall and plenty of Restaurants and Bars, right off a main Beltway thoroughfare, great amenities such as multiple restaurants, fitness center, spa, pool,...

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1Thank William_Shank
About Hotel's Favourite Review
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Valued Guest, Thank your for your fantastic review! Our staff is truly one of a kind, and we appreciate all that they do for our guests! It is wonderful to hear how our staff has made your experience great. We love to welcome back familiar faces, and we look forward to your next visit with us!

Lake Zurich, Illinois
Reviewed 1 week ago via mobile

Stayed here for one evening as a stop over on our way to North Carolina. To begin with the hotel is in a killer location!! It is easy to get to and there are a number of excellent restaurants and great shopping right at your fingertips. The Fashion Mall is actually connected via a skywalk, it is extremely convenient. The...

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Thank LuxeMama
Reviewed 1 week ago

My wife and I stayed at the Sheraton at Keystone Crossing this past weekend and had a very nice time. Our room was the 11th floor preferred rooms, and it was very comfortable. The bed was the highlight of the entire experience. It was high, cozy, soft yet firm, and made for a great nights rest. Everything else was done...

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Thank Gregory C
Hanna, Indiana
Reviewed 1 week ago

The Sheraton at Keystone Crossing is a very nice hotel, and they have a free parking garage right across the street. It is located next to a large fashion mall and has several dining options very close by. The pool and fitness room were above average as well. We only stayed for one night, but it was clean, quiet, and...

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Thank Adam K
Milwaukee, Wisconsin
Reviewed 1 week ago via mobile

We visited this property on our way to Tennesee five years ago and loved it so much that we stayed again on the way home. So when we knew we'd be going through the area again this year, we booked here without hesitation. We had loved the club level lounge, the awesome fitness center, the large pool and the connection...

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Thank SleepSeekingMom
Adina S, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear SleepSeeking Mom, Thank you for staying at the Sheraton Keystone Crossing and providing your feedback. I am pleased to hear that you have had pleasant experiences at our hotel previously, which is why you decided to come back. However, I wanted to apologize that your last stay was not equivalent to those in the past. I have passed your...

Hollywood, Florida
Reviewed 2 weeks ago via mobile

People in the restaurant were especially good. As we're front desk folks. If in Indianapolis again, we would look forward to staying there. Only negative was poor lighting for my wife. Rooms were spacious, clean. Bed very comfortable.

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Thank Ronald A
Reviewed 2 weeks ago via mobile

Great room and a great mattress to sleep on. Room was quiet and comfortable. So comfy that I slept right through breakfast. Bathroom was spacious and shower was great with good pressure and hot water. For a last minute solo stay like I had I recommend this hotel!

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Thank Aaron F
Chicago, Illinois
Reviewed 2 weeks ago via mobile

Friendly staff, clean room and very comfortable. Only two things I found wrong with this hotel. The free parking lot is not handicapped assessable and finding your car can be a nightmare, not convenient at all. Hotel was alittle noisy with kids running up and down the halls. My view was nice and the staff very friendly and attentive to...

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Thank jackiecarroll57
Chicago, Illinois, USA
Reviewed 2 weeks ago via mobile

Return visit and as usual the staff is very accommodating and most excellent and friendly The rooms are well appointed him comfortable The clubroom is comfortable although really serves only snacks Overall very nice and I look to come back again

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Thank Bruce3134

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. We have 33 meeting spaces, including a 7,845 sq ft ballroom. ... more   less 

Additional Information about Sheraton Indianapolis Hotel at Keystone Crossing

Address: 8787 Keystone Xing, Indianapolis, IN 46240-2108
Region: United States > Indiana > Indianapolis
Price Range: ₹ 10,300 - ₹ 24,250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Indianapolis Hotel at Keystone Crossing 4*
Number of rooms: 395
Reservation Options:
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Also Known As:
Sheraton Indianapolis Hotel
Indianapolis Sheraton
Hotel Style:
#3 Green Hotel in Indianapolis
#7 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
#27 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis Hotel at Keystone Crossing staff and other travellers.
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Questions? Get answers from Sheraton Indianapolis Hotel at Keystone Crossing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level was worth added cost”
 of 5 bubbles stephaniep459, 13 Feb 2017 | Read review
“if you can walk take a room close to the stairs. Elevator can be a long wait if busy”
 of 5 bubbles Meceebee, 30 Jan 2017 | Read review
“There aren't any good views, so don't worry about that!”
 of 5 bubbles 1060WestAddison, 3 Jan 2017 | Read review
“Always top floors away from elevators and vending machines”
 of 5 bubbles ALFAMERICA090909, 2 Jan 2017 | Read review
“We stayed on the 12th floor and enjoyed the lounge privileges. ”
 of 5 bubbles 806williamk, 13 Dec 2016 | Read review
5 of 5