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Sheraton Indianapolis City Centre Hotel

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Traveller (151)
Room & Suite (113)
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Overview
  • Excellent25%
  • Very good36%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“monument circle”(68 reviews)
“rooftop pool”(15 reviews)
“the club lounge”(28 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (746)
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All reviewsmonument circlerooftop poolthe club loungewar memorialfront desk staffwithin easy walking distancebusiness tripself parkthe room was niceroom keylucas oil stadiumbeds were comfortablestarbucksspgcvsvaletrace
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221 - 225 of 723 reviews
Reviewed 11 November 2015

We normally stay at the Omni, but since they were sold out, we booked at the Sheraton downtown. In the past, it seemed that the Sheraton was so far away from the action, but that is absolutely not true. We were a few minutes from...More

Thank Janet S
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 12 November 2015

Dear janetandben09, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed our convenient downtown location. We pride ourselves in...More

Reviewed 9 November 2015

My wife and I stayed here for the Monumental Marathon race. The hotel is clean, although it is a bit outdated. The rooms are average size with decent views from the higher floors (9 and above). The rooms were clean and decently appointed. Pretty much...More

Thank jskains
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 10 November 2015

Dear jskains, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience. I am so glad you enjoyed our recently refreshed rooms and our convenient downtown...More

Reviewed 8 November 2015

We were in town for the Marathon stayed 2 nights. We were on the Starwood preferred floor. On our way there-we were notified we were being upgraded-which was perfect! We stayed here several years ago during the Marathon and our room seemed old and needed...More

Thank DavidandKim
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 9 November 2015

Dear DavidandKim, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed our recently refreshed rooms and the service from...More

Reviewed 2 November 2015

As a travel agent, I am severely disappointed in this Sheraton hotel after my recent stay on Saturday 10/31/15. Upon arrival at the hotel, I found myself trapped and locked in the parking garage stairwell due to POOR signage about the parking garage stairs and...More

4  Thank WonderlustLucia
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 11 November 2015

Dear Lucia, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I apologize for the negative encounters...More

Reviewed 12 October 2015 via mobile

I was in town for a conference held at this hotel. A block of rooms were reserved at a fair price. The hotel was very decent: comfortable bed, spacious bathroom, all the amenities you may need. The staff was, at best, indifferent. During the stay...More

1  Thank jpalmer11
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 13 October 2015

Dear jpalmer11, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 148 - US$ 357 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 148 - US$ 357 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (151)
Room & Suite (113)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Haleigh R
11 December 2017|
AnswerShow all 4 answers
Response from 87disappointed | Reviewed this property |
The 13th floor pool area was open for that when we stayed there the day after thanksgiving. I would assume you would still have open access.
1
Vote
vc0mbs
21 March 2017|
Answer
Response from blbyres | Property representative |
The pool opens Memorial Day weekend and no there is no jacuzzi.
0
Votes
MikeJet88
1 November 2016|
AnswerShow all 2 answers
Response from deondracraig | Property representative |
Yes!, There is a CVS 3 minutes walking distance from our hotel.
0
Votes
Room Tips
"Do not accept a room near the elevators. They are loud and easily heard while in the room."
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"pass on the restaurant, unless your eating burger and fries"
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"Do not stay here they have urine soaked mattress's."
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"Lower floors until they fix the elevators."
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