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    Crowne Plaza Indianapolis Downtown (Union Station)

    123 W Louisiana St, Indianapolis, IN 46225-1049
    011 91 124 455 1263
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    5/11/2017 6/11/2017
     3 people are viewing this hotel
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    US$ 190
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    Traveller (289)
    Room & Suite (94)
    Pool & Beach (7)
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    #9 of 185 hotels in Indianapolis
     
    Overview
    • Excellent34%
    • Very good37%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “train car” (150 reviews)
    “train noise” (44 reviews)
    “pullman cars” (25 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Indianapolis Downtown (Union Station)
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    Indianapolis Marriott Downtown
    915 reviews
    #28 of 185 hotels in Indianapolis
     
    Conrad Indianapolis
    1,478 reviews
    #3 of 185 hotels in Indianapolis
     
    Hilton Garden Inn Indianapolis Downtown
    1,073 reviews
    #18 of 185 hotels in Indianapolis
     
    Le Meridien Indianapolis
    352 reviews
    #9 of 185 hotels in Indianapolis
     
    Rooms
    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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    Reviews (834)
    There are newer reviews for Crowne Plaza Indianapolis Downtown (Union Station)
    See the most recent reviews
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    311 - 315 of 825 reviews

    Reviewed 10 May 2015 via mobile

    The rooms were fine. But the experience was tarnished by a management staff that seemed unconcerned with long wait times and poor service. They had very limited problem solving abilities and when we waited over 45 minutes for a plate of nachos while people who...More

    Thank MonaLucille
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

    I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the poor service you received in our Food & Beverage area. We want all guest to be met with a well-trained staff that puts...More

    Reviewed 4 May 2015

    Came in for the weekend for the mini-marathon. Hotel was beautiful and was very close to almost everything! Staff was very friendly, rooms were beautiful and clean. No complaints from me! If I ever come back I will definitely stay here!

    Thank Becca M
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

    Thank you for taking the time to review the Crowne Plaza Indianapolis Downtown Union Station. I am very glad you enjoyed your stay while you were in town, and we hope to have the pleasure of welcoming you back again in the future.

    Reviewed 25 April 2015 via mobile

    Take an old train staion, hotel, turn it into a hotel, and add in a few railroad cars into hotel rooms - inside the hotel, then finish it off by adding skywalk access to the convention center and Lucas Oil Stadium and you have a...More

    Thank MCFDTony
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

    Thank you very much for taking the time to leave feedback on your experience with the Crowne Plaza Indianapolis Downtown Union Station. I am so glad to hear you found us to be a great place to stay in Indy! We hope you will stay...More

    Reviewed 17 April 2015

    This was the second stay at the Crowne Plaza, Indy. The train cars are interesting and unique if you like that kind of thing. The grand ballroom is exactly that, grand and interesting architecture. My business meeting was in a smaller meeting room, food and...More

    Thank wayne k
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

    Thank you so much for taking the time to review the Crowne Plaza Indianapolis Downtown Union Station. Your feedback will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer. We hope to see you and your...More

    Reviewed 9 April 2015

    My wife and I love to travel to Indianapolis and always try and book a room at different hotels to get a new experience. Let me say that the Crowne Plaza met and beat every expectation that we could have possibly had. The location of...More

    1  Thank Nicholas A
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

    Thank you so much for this wonderful review of the Crowne Plaza Indianapolis Downtown Union Station! I am so pleased to hear you had such a positive experience with us. I am especially excited that you received such great service while you stayed with us....More

    Indianapolis Marriott Downtown
    915 reviews
    #28 of 185 hotels in Indianapolis
     
    Conrad Indianapolis
    1,478 reviews
    #3 of 185 hotels in Indianapolis
     
    Hilton Garden Inn Indianapolis Downtown
    1,073 reviews
    #18 of 185 hotels in Indianapolis
     
    Le Meridien Indianapolis
    352 reviews
    #9 of 185 hotels in Indianapolis
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$ 145 - US$ 370 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Romantic Hotel in Indianapolis
    • #56 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Crowne Plaza Indianapolis Downtown (Union Station) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
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    Traveller (289)
    Room & Suite (94)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (208)
    Bathroom (12)
    Business Centre & Event Rooms (8)
    Nearby
    Le Meridien Indianapolis
    352 reviews
    .29 km away
     
    Indianapolis Marriott Downtown
    915 reviews
    .59 km away
     
    Conrad Indianapolis
    1,478 reviews
    .56 km away
     
    Hilton Garden Inn Indianapolis Downtown
    1,073 reviews
    .75 km away
     
    Nearby Restaurants
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    .19 km away
    The Old Spaghetti Factory
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    .25 km away
    Slippery Noodle Inn
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    .22 km away
    Nearby Attractions
    Lucas Oil Stadium
    1,303 reviews
    .39 km away
    Bankers Life Fieldhouse
    497 reviews
    .47 km away
    Indiana Convention Center
    394 reviews
    .23 km away
    Indiana Repertory Theatre
    167 reviews
    .49 km away
    Ask a question
    Questions & Answers
    Sarah B
    5 October 2017|
    AnswerShow all 3 answers
    Response from itzzdeb | Reviewed this property |
    Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
    0
    Votes
    MisterTiffy
    18 July 2017|
    AnswerShow all 15 answers
    Response from randune23 | Reviewed this property |
    Nope, I was in room 363 and it is on the SW side of the hotel and and internal room. However, the train station is just to the south and you heard (and felt) everytime a train passed by.
    0
    Votes
    cplot
    5 April 2017|
    AnswerShow all 4 answers
    Response from Indylulu2 | Reviewed this property |
    No, it does not have a hot tub. It did years ago but has since been remodeled.
    1
    Vote
    Room Tips
    "I preferred the room to the north. Great views of the city life, and less train noise as this is an active..."
    Read review
    "If you'd like an original experience, stay in one of the train cars."
    Read review
    "Either the train car cars or the king suites on the first floor are great."
    Read review
    "High and away from the train tracks."
    Read review
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