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Crowne Plaza Indianapolis Downtown (Union Station)

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Traveller (310)
Room & Suite (116)
Pool & Beach (7)
Overview
  • Excellent34%
  • Very good38%
  • Average15%
  • Poor8%
  • Terrible5%
Travellers talk about
“train car”(119 reviews)
“train noise”(45 reviews)
“real train”(24 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (868)
There are newer reviews for Crowne Plaza Indianapolis Downtown (Union Station)
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291 - 295 of 859 reviews
Reviewed 24 October 2015 via mobile

Just checked in and I couldnt be less impressed with this hotel. We are in town for my husband's birthday weekend. Our room has paper thin walls with a room full of children who are screaming. The tv can't even block it out. We were...More

1  Thank Bertina J
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 26 October 2015

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the noise that disturbed your stay. We want our guests to have the best stay possible where everything exceeds their expectations. I am sorry...More

Reviewed 22 October 2015

Fantastic in every way. We got the inside scoop from our server and hotel historian at the lounge, John E; and a personal tour from Murali Ramalingam. The Grand Hall Ballroom is breathtaking! Original stained glass, marble stairs, old speakeasy in the basement, original also....More

Thank Gina M
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 23 October 2015

Thank you very much for this wonderful review of the Crowne Plaza Indianapolis Downtown Union Station! I am so pleased you had a fantastic experience and were able to explore our unique property. Thank you for sharing your comments on how John and Murali made...More

Reviewed 14 October 2015 via mobile

I chose this hotel as a weekend get-away with my mother, teenage daughter and a friend of my daughters. I always wanted to stay in this hotel when I myself was a teenager and the hotel opened with the newly renovated and revitalized Union Station...More

Thank BamaBabe71
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 16 October 2015

Thank you very much for taking the time to share your comments about your experience at the Crowne Plaza Indianapolis Downtown Union Station. I am very glad that you enjoyed your stay with us. I do apologize for those areas that fell short of your...More

Reviewed 8 October 2015

I've stayed in hundreds of hotels and this was one of my favorites. If you enjoy unique properties, history, architecture, art or trains, this is the hotel for you. The staff was amazingly friendly and the hotel is just ridiculously cool. It's amazing how they...More

Thank MikeMoAtl
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 9 October 2015

Thank you so much for such a wonderful review of the Crowne Plaza Indianapolis Downtown Union Station! I am so glad that you loved our property and your train car room during your stay! We hope to have the privilege of welcoming you back to...More

Reviewed 4 October 2015

Extremely good hotel. Appears to have been recently renovated. Staff are great; went out of their way to help me get to the Amtrak Station (very near the hotel, but no easy to find) and allowed a very early (9:30 am ) check-in. Room was...More

Thank Davidwatts
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 6 October 2015

Thank you very much for your comments about the Crowne Plaza Indianapolis Downtown Union Station. I am very glad we could accommodate your travel plans and help to make it a pleasant trip for you. We hope to welcome you back again the next time...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 169 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 169 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (310)
Room & Suite (116)
Pool & Beach (7)
Dining (5)
Business Centre & Event Rooms (13)
Questions & Answers
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Cate W
6 December 2017|
AnswerShow all 5 answers
Response from flyboyaircan | Reviewed this property |
Not really sure on that but would recommend hotel room over train room. My friend booked it online on travel wesite
0
Votes
N5852URsarahn
31 October 2017|
Answer
Response from ChewInRI | Reviewed this property |
There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
0
Votes
Sarah B
5 October 2017|
AnswerShow all 3 answers
Response from itzzdeb | Reviewed this property |
Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
0
Votes
Room Tips
"Try to get a room away from train noise!"
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"The trains are still running under the building, so it rumbles at night when they pass."
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""Active" tracks are on the South side of the building - I'd guess the North ground floor rooms..."
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"Train car room."
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