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Crowne Plaza Indianapolis Downtown (Union Station)

CrownePlaza.comUS$ 179*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 234*
US$ 179*
US$ 234*
US$ 179*
US$ 234*
US$ 180*
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Crowne Plaza Indianapolis Downtown (Union Station)
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766 Reviews from our TripAdvisor Community

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Start your review of Crowne Plaza Indianapolis Downtown (Union Station)
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Indianapolis, Indiana
Reviewed 2 days ago NEW

From start to finish, my experience was amazing! I was greeted by Derrick Craig, Concierge, and he was pleasant, polite and helpful. THEY NEED TO PROMOTE THIS MAN! I see great things in his future. The desk staff was professional and treated each guest like they were the only guest. I was there for a large meeting and they didn't...

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Helpful?
Thank Fannie959
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you for your very nice review of our hotel. Our team prides itself on exceeding our guests expectations and I am glad to see we succeeded. We hope to have the pleasure of serving you again in the near future. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

Kalamazoo, Michigan
Reviewed 3 days ago NEWvia mobile

We had to take our oldest (4 years old) to Indy for a doctor's appointment, and decided to stay overnight in one of the train car rooms. The service was great from the valet on in. My husband came down with a stomach bug on the way to the hotel, and the valet and bell hop were awesome about helping...

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Helpful?
Thank Amanda E
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you for your very nice review of our hotel. Our hotel is a destination in itself with all the history of the old railroad station. I am glad you were able to enjoy one of the unique train car rooms. We hope to see you again soon. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

Cincinnati, Ohio
Reviewed 1 week ago

My family took an overnight trip to Indy over spring break (to surprise my daughter with a show!). I decided to also surprise the family with a stay in one of the train cars! The hotel is very conveniently located and many restaurants are within walking distance (though we choose to drive to an Indy treasure - Bosphorous...if you haven't...

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Helpful?
Thank Bigskylisa
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you for taking the time to review our hotel. We are glad to see that you enjoyed your stay in our unique hotel. We look forward to serving you again in the near future. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

Reviewed 1 week ago via mobile

I took a quick unplanned trip to Indy and stayed at this hotel. The outside of the building doesn't do the inside justice. It's very pretty with a setup that is different then any hotel you have probably stayed. The staff was extremely friendly at check in and with any questions I had. One side note the walls are a...

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Helpful?
Thank Rogerhartwell
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you for your nice review of the hotel. We are a very unique hotel built inside historical Union Station. We hope to see you again soon. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

Youngstown, Ohio
Reviewed 1 week ago

Recently stayed here for two nights for a conference held in the hotel. Every staff member I encountered was friendly, approachable, and helpful. The hotel itself has a pleasant appearance inside. The room I was given (reservations made months in advance) was on the South side of the building - the "train" side. When you check in, you sign a...

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Helpful?
Thank OrionOctober
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you taking the time to review our hotel. I was glad to see you thought the staff was friendly and helpful and that the hotel was clean. I do want to give you my personal apologies for the train noise that disturbed your stay. We hope you will try us again if your travels bring you back to the...

Evansville, Indiana
Reviewed 1 week ago

If you are going to downtown Indy this is a terrific hotel! Walking distance to everything downtown and less than 20 minutes to the airport. The rooms were very comfortable and big enough for 6 of us in adjoining rooms. Front desk was very helpful as was the valet. Good service all around. Not trying to find anything wrong but...

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Helpful?
Thank ColonelTim
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you for your nice review of our hotel. Our hotel has a wonderful location for any functions/event in downtown Indy. Our team is focused on giving friendly service and I am glad to see that is what you received. We hope to have you return soon. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

Green Bay, Wisconsin
Reviewed 2 weeks ago

Upon check in we were greeted by the most professional young man "Connor" who made the whole check in process a breeze. There is underground parking is available across from the hotel but we opted for valet parking. Connor showed us the layout of the hotel and the train car room options. The train cars are awesome, if we would...

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Helpful?
Thank cnmne27
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you for your very nice review of the hotel. Our hotel is very unique and a destination all in itself. Our team strives to give guests a memorable experience and I am glad that is what you received. We hope to have the opportunity to serve you again in the near future. Sincerely, Mark Parnella General Manager Historic Crowne...

Louisville, Kentucky
Reviewed 2 weeks ago

Went to Indianapolis for an overnight stay with the kids (Spring Break). Stayed at the Crown Plaza at Union Station. The hotel is next to the Amtrak Train station and is soundproofed so you barely can hear a train go by. Service is excellent; we were given a tour by Mr. Derek, who was very knowledgeable about the hotel and...

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Helpful?
Thank John V
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you for your very nice review of the hotel. Our team prides itself on giving outstanding service and I am glad to see they achieved their goal. We look forward to hosting you again in the near future, Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

Bloomington-Normal, Illinois
Reviewed 2 weeks ago

We typically stay in downtown Indy once a year for an event held at the Convention Center. This was our first time at the Crowne Plaza downtown. First of all, it's very convenient to parking, shopping, restaurants and has a walk way to the Convention Center. Check in was easy and the staff pleasant and helpful. We were lucky to...

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Helpful?
Thank cjm1971
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you for your very nice review of the hotel. I am glad you had a memorable experience. Our hotel is very unique and a destination all in itself. We look forward to serving you again in the near future. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

Urbana, Illinois
Reviewed 2 weeks ago via mobile

Well. Where do I start...... Great downtown location. Close to shopping, Lucas Oil, Indiana Convention center (attached via walkway), great restaurants. Valet were very helpful and nice. Lobby bright, modern, and very clean. Front desk staff were awesome. We arrived early and our room wasn't ready but were able to valet car and place luggage in a locked room off...

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Helpful?
Thank cplot
Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station), responded to this review

Thank you for your very nice review of our property. We strive to give all guests a memorable experience and I am happy to see we succeeded. We look forward to hosting you again on a return trip to Indianapolis. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is 'housed within America's first Union Station.' Our hotel s downtown Indianapolis location is ideal. We re just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Bankers Life, home of the Pacers, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The Children s Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity. ... more   less 

Additional Information about Crowne Plaza Indianapolis Downtown (Union Station)

Address: 123 W Louisiana St, Indianapolis, IN 46225
Region: United States > Indiana > Indianapolis
Price Range: ₹ 10,274 - ₹ 23,501 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Downtown (Union Station) 3.5*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, TripOnline SA, HotelQuickly and getaroom.com so you can book your Crowne Plaza Indianapolis Downtown (Union Station) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
Hotel Style:
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Indianapolis Downtown (Union Station) staff and other travellers.
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Questions? Get answers from Crowne Plaza Indianapolis Downtown (Union Station) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I didn't stay in the boxcars, but the people who did loved it. Treat yourself!”
Fannie959, 27 Apr 2017 | Read review
“Ask for a north side room”
OrionOctober, 20 Apr 2017 | Read review
“Some train noise so not for light sleepers - did not bother us but might someone might find the trains annoying.”
ColonelTim, 17 Apr 2017 | Read review
“This visit we stayed in a room facing the railroad tracks and were entertained and soothed by the constant sounds of trains passing by.”
Diane Lynn, 3 Apr 2017 | Read review
“Different hotel”
684eg, 13 Mar 2017 | Read review
5 of 5
CrownePlaza.com
US$ 179* /night
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Booking.comUS$ 179
Hotels.comUS$ 180
TripAdvisorUS$ 179
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Prices are for 1 room, 2 adults
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