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Crowne Plaza Indianapolis Downtown (Union Station)

855 reviews
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Traveller (302)
Room & Suite (113)
Pool & Beach (6)
Overview
  • Excellent34%
  • Very good37%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“train car”(116 reviews)
“train noise”(45 reviews)
“real train”(24 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (855)Write a Review
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All reviewstrain cartrain noisereal trainunique hotelhear trainspullman trainlucas oil stadiumhotel roomscool hotelwithin walking distancevalet parkingcolts gamelight sleeperhot tubfront desk staffself parkindoor pool
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1 - 5 of 846 reviews
Reviewed 2 days ago

Very friendly staff, the rooms were very clean and We'll stocked with amenities. Several lounge areas for relaxing. Restaurant was reasonably priced with very good food! Convenient to all downtown activities.

Thank Victoria W
Hotel's Favourite
Reviewed 16 January 2018 via mobile

We went to Indy to visit the largest children's museum. I like to stay at interesting hotels with fantastic pools. Crown Plaza did not disappoint. We stayed in a train car which my kids enjoyed. We found all the ghost statues and took pictures imitating...More

Thank trlinardo
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 5 weeks ago

Thank you for your very nice review of our hotel. Our unique and historic building along with our people and location make us the place to stay in downtown Indianapolis. We hope to be able to serve you again in the future. Sincerely, Mark Parnella...More

Reviewed 2 weeks ago via mobile

Totally impressed by the hotel as it is a conversion from a train station. The unique architecture with massive steel beams is very distinct. The room was very clean and tidy although the bed was a little squeaky. The train inside the hotel was a...More

Thank moaaz s
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 1 week ago

Thank you for you very nice review of our hotel. Our Historic property along with our people and location make us the place to stay in downtown Indianapolis. We hope to have you return again in the future. Sincerely, Mark Parnella General Manager Historic Crowne...More

Reviewed 2 weeks ago via mobile

I recently stayed for two nights in a king room. I had originally booked a double, but when we arrived late that night-after notifying the hotel it would be a late arrival-they didn’t have any double rooms left. We agreed to take a king room...More

Thank Jill T
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 2 weeks ago

Thank you for taking the tine to review our hotel. I apologize for the issues you encountered. I hope you will give us another chance in the future to show you that your unsatisfactory stay was an exception. Sincerely, Mark Parnella General Manager

Reviewed 3 weeks ago

This is one of the most unique hotels I've ever staying in. As said, this WAS the old Union Station train depot (actually, the hotel part is almost entirely within the old train sheds - the "station" part is the grand hall reception area. It...More

Thank Meegsman
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 166 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 166 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (302)
Room & Suite (113)
Pool & Beach (6)
Dining (5)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Cate W
6 December 2017|
AnswerShow all 5 answers
Response from flyboyaircan | Reviewed this property |
Not really sure on that but would recommend hotel room over train room. My friend booked it online on travel wesite
0
Votes
N5852URsarahn
31 October 2017|
Answer
Response from ChewInRI | Reviewed this property |
There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
0
Votes
Sarah B
5 October 2017|
AnswerShow all 3 answers
Response from itzzdeb | Reviewed this property |
Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
0
Votes
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Room Tips
""Active" tracks are on the South side of the building - I'd guess the North ground floor rooms..."
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"Train car room."
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"Stay in a train car!"
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"Don't stay in 260. Run away, run fast, run far."
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