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Crowne Plaza Indianapolis Airport

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Traveller (95)
Room & Suite (52)
Dining (3)
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Overview
  • Excellent30%
  • Very good39%
  • Average20%
  • Poor5%
  • Terrible6%
Travellers talk about
“interior room”(5 reviews)
“flight path”(6 reviews)
“indoor pool”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (453)
There are newer reviews for Crowne Plaza Indianapolis Airport
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Traveller rating
135
163
94
27
28
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135
163
94
27
28
Show reviews that mention
All reviewsinterior roomflight pathindoor poolnice hotelthe shuttle driverearly flightthe room was nicelight sleeperbeds were comfortablerental carfront desk staffminute drivebreakfast buffetwould stay againnice stayenjoyed my stayearplugs
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21 - 25 of 447 reviews
Reviewed 4 February 2018 via mobile

I had a conference here so it was handy. The lobby area is nice. Rooms are outdated but clean. Staff is very nice. Has a restaurant and bar but I didn't use those. This hotel is kind of hidden and can be hard to find...More

Thank ajbmi
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 5 February 2018

Thank you for taking the time to share your feedback. I appreciate you taking the time to communicate an odor issue in our lower level. It is important for us to have this information so that we can address issues that negatively impact our guests...More

Reviewed 31 January 2018

Buyer beware! Very disappointed in my stay at the Crowne Plaza, Indianapolis Airport. After taking the time to dispute restaurant charges that were not mine, I left my daughter and my coats in the closet in my room. Completely my fault, but very disappointed that...More

Thank justaweekendtravler
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 2 February 2018

I appreciate you bringing this situation to our attention. I am truly sorry that your missing items have not been located as of yet and it resulted in a poor review. We take these matters very seriously and are investigating your claim. If you have...More

Reviewed 22 January 2018 via mobile

Thank you for a lovely stay. Great service, great room, great location. I really enjoyed the amenities. The staff was exceptional. The commute to the airport was easy. I will definitely stay here again.

Thank jennifercC1992BA
Reviewed 6 January 2018

I picked this hotel on Hotwire. It was a wonderful pick of a true 4-star hotel. As with all Crowne Plaza Hotels this was top notch. The service was great. The rooms were very comfortable and spacious. The food was excellent. We came here for...More

Thank Ronald G
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 11 January 2018

Thank you for taking the time to share your experience. We appreciate the 5 star review and are happy that the distance from downtown made our hotel a convenient location for you to stay during your sports related visit. Mike Clark General Manager

Reviewed 2 January 2018

At every opportunity, the staff bent over backwards to help out with any need we had. The interior was nicely decorated for the holidays and every aspect of our stay was very comfortable. Internet was fast and reliable BUT, it's getting a bit tired. 1...More

Thank vtailbonanza
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 11 January 2018

Thank you for taking the time to share your experience. I want to thank you for the 4 star review. I always appreciate guests sharing with us the opportunities that we have to improve our hotel. Pointed feedback that you have provided will be provided...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 120 - US$ 256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 120 - US$ 256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (95)
Room & Suite (52)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Melissa R
7 March 2017|
AnswerShow all 2 answers
Response from SagaLEB | Reviewed this property |
Hi you can put in your card on which they will block the deposit. They will not charge it until you check out. So you will need to let them know how to charge you. They can either: 1- Charge your bill against the deposit... More
0
Votes
mtoppe27
13 September 2016|
AnswerShow all 2 answers
Response from Kita1177 | Reviewed this property |
Yes
0
Votes
biffgibbs
14 August 2015|
AnswerShow all 10 answers
Response from Elizabeth C | Reviewed this property |
We left our van there while we had a reservation there and were not charged for parking. I do not know what they would say if you were not currently staying with them. I don't think that would be possible
1
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Room Tips
"All have been good thus far"
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"I'd ask for a room away from the parking lot."
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"Eat plugs were provided in the room for airport. But problem was parking lot."
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"I can not offer any help here!"
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