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Crowne Plaza Indianapolis Airport

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396 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Indianapolis Airport
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Showing 394: English reviews
Reviewed 5 February 2014

Nice hotel close to the airport. Heard a few planes flying over but not bad for an airport hotel. Would stay there again. Comfortable bed and nice amenities. Left early so didn't see the whole hotel but the pool area looked nice. They had a heating issue a few days before so there weren't a lot of people there. There...

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Helpful?
1Thank Pike954
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for taking the time to write a review of our hotel. We are glad to see you enjoyed your stay. Hopefully you will have more time to enjoy our pool the next time you are here!

Columbus, Ohio
Reviewed 28 January 2014

Like the title of my review states, I stayed there for free as part of a conference. I would be much more upset if I had paid myself. I stayed in room 432 on January 24th-26th. The room was very clean except for a few pubic hairs on the side of the bed and copious amounts of dust on the...

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Helpful?
1Thank mgoudy85
IHGCare, Guest Relations Manager at Crowne Plaza Indianapolis Airport, responded to this review

Dear mgoudy85, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you...

Lafayette, Indiana
Reviewed 16 January 2014 via mobile

My family stayed before a vacation and used a park and ride for the airport. The hotel is directly in the flight path, but the kids loved watching the planes go directly over the hotel. We were on the second floor and did not notice plane noise during the night. The hotel pool was warm and a kid favorite. Staying...

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Helpful?
1Thank Rusty M
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for sharing your experience. We are so happy to hear that everything was to your satisfaction. We hope you will choose us in the future!

Chicago, Illinois
Reviewed 2 January 2014

Hey Renee, Thanks for all of your help on my billing issue through travelocity! After you talked it over with your staff you and I spoke and you said you would refund me my funds but to check back in couple weeks if nothing happened. Well, I did as you advised and I called travelocity to get a status on...

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Helpful?
1Thank Dennis C
IHGCare, Guest Relations Manager at Crowne Plaza Indianapolis Airport, responded to this review

Dear Dennis C, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our...

Summerville, South Carolina
Reviewed 17 December 2013

We stayed here while attending a tradeshow downtown. The hotel location was very convenient and was a great price. Though the short drive to downtown can be tough in the cold weather, it never bothered us. The hotel room was extremely clean and looked new. I have no complaints about the 2 rooms we had. We did use the bar...

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Helpful?
Thank EnjoyinTheTimeOff
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Happy Holidays! Thank you for sharing your thoughts about our hotel. We will pass along your comments to our team, they appreciate gettting feedback. We hope to welcome you back again in the future!

South Bend, Indiana
Reviewed 13 November 2013

Stayed here to catch an early flight the next morning. They have a shuttle that drops you off and picks you up. There was some noise from the planes flying over, but they gave you ear plugs and had noise machines. Nice touch.

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Helpful?
1Thank Jan R
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, Thank you for choosing us to park and fly! We hope you had a great trip!

kentucky
Reviewed 11 November 2013

Spent two nights at this hotel in a room with a king size bed. I was very pleased with the cleanliness of the hotel and spaciousness of the room. The bed was very comfortable and they also had bathrobes and nice toiletries. Our room overlooked the runway but we were not bothered a bit by the planes. We got a...

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Helpful?
Thank h0llymaec
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, We are happy to see that you enjoyed your stay with us and delighted to see that you would choose us again!

London, United Kingdom
Reviewed 3 November 2013

Overall, I was quite happy with my stay in this hotel. they've got a free shuttle from the airport. It is convenient for staying near the airport. Rooms are very spacious and well appointed, nice comfy bed. Not too noisy when you think it is really a couple of miles from the Airport. I believe it must depends on the...

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Helpful?
Thank Clelia_SC
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hi, Thank you for writing. We have shared your review with our staff. We hope to welcome you back the next time you are in Indy!

Washington DC, District of Columbia
Reviewed 16 October 2013

The rooms were clean and the hotel even gives you some aromatherapy spray. During our two days there we didn't hear a single airplane. We stayed in room 340 and 338. However on both nights people were running down the hall and being loud around 2 AM. The hotel had good service both at the breakfast buffet and the bar....

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Helpful?
Thank April0711
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, Thank you for taking the time to share your experience! We are sorry to hear about the noise in the halls. We have a 24hr manager on duty who is available to address any of your concerns. When you stay with us in the future please don't hesitate to contact them with any questions, concerns or needs. You can...

Houston, Texas
Reviewed 10 October 2013

My husband and I attended a convention here and were delighted with our room and amenities. The hotel is huge with ample space for several conventions. Our hotel room was spacious, had a lovely view and housekeeping was prompt and efficient. The main dining room breakfast was a little weak, service slow, so I can't say too many positive things...

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Helpful?
Thank Ruth G
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for your review. I'm sorry to hear that your dining experience was less than what you expected. We have shared your comments with our food and beverage staff as well as our front desk team. Thanks again for the review!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more   less 

Additional Information about Crowne Plaza Indianapolis Airport

Address: 2501 S High School Rd, Indianapolis, IN 46241-4919 (Formerly Holiday Inn Select Indianapolis Airport)
Region: United States > Indiana > Indianapolis
Price Range: ₹ 8,228 - ₹ 17,298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Airport 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Crowne Plaza Indianapolis Airport Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Crowne Plaza
Indianapolis Holiday Inn
Hotel Style:
#65 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Indianapolis Airport staff and other travellers.
5 questions
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Vallonia, Indiana
Tulsa, Oklahoma
Kennewick, Washington
over a year ago

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Questions? Get answers from Crowne Plaza Indianapolis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on a higher floor for less noise.”
bagspackedCincinnati, 2 Apr 2017 | Read review
“A good Room? #578 Clean, big, comfortable, quiet, & secure.”
JimmyDeanPlataka, 16 Jan 2017 | Read review
“Subscribe to the IHG reward membership to benefit from free WiFi and lots of other nice features”
SagaLEB, 30 Dec 2016 | Read review
“Away from the pool unless you have children”
davidkF9077VW, 17 Oct 2016 | Read review
“Higher floors are quieter.”
tbrown6220, 19 Sep 2016 | Read review
5 of 5