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Baymont Inn & Suites Indianapolis East

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Baymont Inn & Suites Indianapolis East
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396 Reviews from our TripAdvisor Community

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Showing 394: English reviews
OLATHE, United States
Reviewed 3 weeks ago

I stayed here for a night and I was very satisfied with my stay. The staff was very friendly and the rooms were clean. I did not have problems sleeping. It's just a solid hotel if you're conscious about your budget but don't want to stay in a sketchy hotel. Would absolutely recommend.

Review collected in partnership with Hampton
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Helpful?
Thank K8311FJgabrielac
Management response:

Thank you for sharing your comments regarding our hotel. We appreciate your patronage and look forward to serving you again.

Des Moines, Iowa
Reviewed 3 weeks ago

I stayed here because it was close to where I had a business meeting the following morning. I normally stay on the north side of Indy. It was a mistake. It was a nice reminder of why I don't stay at Motel 6. Run down, dirty room. Mediocre breakfast and a facility that needs to be completely remodeled.

Review collected in partnership with Hampton
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Helpful?
Thank pauljS3114CC
Management response:

Thank you for your comments. At this time we are planning a renovation of the property in early 2017. I hope that once the renovation is complete you will give us another opportunity to serve you.

Lexington, Kentucky
Reviewed 11 December 2016

Remember you can remove the faceplate of the heater to manually turn it off and back on, it's helpful knowledge when the heater doesn't work. Wish I'd remembered that before I went to bed. Otherwise, great experience.

Review collected in partnership with Hampton
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Helpful?
Thank derekf734
Management response:

Thank you for your comments. I will be checking the heater in your room as well. We hope to see you again on your next trip to Indy.

Hartford, Connecticut
Reviewed 11 December 2016

Housekeeper unprofessional, came into room unexpected and unannounced , 1st room dirty, 2nd room ok, front staff friendly, didn't eat full breakfast due to 4am check out, was given a goody bag at front desk

Review collected in partnership with Hampton
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Helpful?
Thank dianebN7602FT
Management response:

Thank you for sharing your comments. I have spoken to the Housekeeper who entered your room without properly identifying herself. I have also spoken to the Housekeeping staff regarding proper entry into guest rooms. Thank you for staying with us.

Smyrna, Georgia
Reviewed 8 December 2016 via mobile

The hotel amenities were poor. My jewelry was stolen from my suitcase while I was away at the office. Also, The buttons on the phone didn't work. I was disappointed overall. The bed was comfortable on the upside

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Helpful?
Thank ashylib
Management response:

I do apologize for the issues you had at our hotel. I would like to let you know that we have new ownership and a renovation as well as other changes are being planned.

Tampa, Florida
Reviewed 4 December 2016

Hotel staff weren't very friendly, and acted as if I was bothering them to get checked in. They didn't offer mey reward benifits, and when I requested them she rudely told me they only have water and a snack. They treat their Diamond reward members like crap. Me co-worker refused to stay there the following night.

Review collected in partnership with Hampton
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Helpful?
Thank timjgar2001
Management response:

Thank you for letting me know about your experience with our front desk staff. I apologize for their behavior and will be sharing your comments with them. We value highly our Diamond members as well as all HHonors guests. Comments such as yours help us to improve out staff and our property.

Mechanicville, United States
Reviewed 27 November 2016

The hotel was nice for rest and sleep but if you are looking to use the pool and hot tub look for another place to stay. When our family arrived after a 14 hour ride we went to the pool area where we found no water in the hot tub and the pool was not clean enough to swim in.

Review collected in partnership with Hampton
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Helpful?
Thank lauried649
Management response:

Please accept my apology for the condition of the pool during your stay. The hot tub is actually closed and covered as a way to keep people from trying to use it. I appreciate you sharing your comments and we will be renovating the property this winter including the pool area.

Medina, Ohio
Reviewed 24 November 2016

Stayed here to attend an Indianapolis Colts game. The drive downtown on Sunday morning was only about 15 minutes. Convenient location for I-70 and had a Bob Evans right next door. Room had a nice refrigerator and microwave oven. Free breakfast was good enough but crowded.

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Helpful?
Thank OrygunDuck
Management response:

Thank you for your comments regarding our hotel. We look forward to serving you again in the future.

Goshen, IN
Reviewed 22 November 2016

This hotel is under the standards that I usually expect from a Hampton Inn. Problems: -Heavy curtain in the room was broken and would not open. Made the room very dark -Several light bulbs burnt out in room -No hairdryer as advertised -No alarm clock -Toilet leaked - ran every few minutes -Not enough space in the breakfast area. Table...

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Helpful?
Thank notdenise
Management response:

Please accept my apologies for the condition of your room. I will be sharing your observations with our staff as a way to improve our property. Thank you for taking the time to share your response. We will be undergoing a renovation in 2017 and I hope you will give us another try when you return to the area.

Madison, Tennessee
Reviewed 21 November 2016

I wouldn't recommend this hotel for many of reasons. Pool was in poor conditions, tons of safety violations in the pool area as well as our A/C unit did not work properly, bug found on curtain and toilet paper holder was used as a hook on the back of bathroom door.

Review collected in partnership with Hampton
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Helpful?
Thank rodneyb558
Management response:

Thank you for sharing your observations regarding your recent stay at our property. We are scheduled for a complete renovation this winter that will address the pool issues as well as guest room updates. I do apologize that we fell below your expectations.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning

Additional Information about Baymont Inn & Suites Indianapolis East

Address: 2311 N Shadeland Ave, Indianapolis, IN 46219-1700 (Formerly Hampton Inn Indianapolis-East)
Region: United States > Indiana > Indianapolis
Price Range: ₹ 6,691 - ₹ 13,519 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Indianapolis East 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Indianapolis East Hotel Indianapolis
Indianapolis Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Indianapolis East staff and other travellers.
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Questions? Get answers from Baymont Inn & Suites Indianapolis East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother choosing a room, they will probably change it”
 of 5 bubbles notdenise, 21 Nov 2016 | Read review
“Do not stay here”
 of 5 bubbles FamilyLester, 25 Sep 2016 | Read review
“Stay on east side of hotel. Not much view, but much quieter than west side”
 of 5 bubbles StuT253, 23 Sep 2016 | Read review
“Pick a different hotel.”
 of 5 bubbles stevedG8474ID, 15 Aug 2016 | Read review
“No guest laundry”
 of 5 bubbles mwilltru15, 25 Jul 2016 | Read review
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