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Hampton Inn Indianapolis - NE / Castleton

521 reviews
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Traveller (37)
Room & Suite (31)
Dining (11)
Overview
  • Excellent44%
  • Very good27%
  • Average15%
  • Poor10%
  • Terrible4%
Travellers talk about
“room was clean”(36 reviews)
“nice pool”(11 reviews)
“off the highway”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Indianapolis - NE / Castleton
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (521)Write a Review
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213
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25
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All reviewsroom was cleannice pooloff the highwayfront desk staffnice hotelwafflesgreat place to stayfree breakfastwould definitely stay here againconvenient locationeasy accessinnsmalleventdowntown
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1 - 5 of 520 reviews
Reviewed 2 weeks ago

I’ve stayed here the same week in Jan for 12 years. Everything gets s positivity be 10 rating from me except the horrible fitness center. I’m going to look for an AC next trip because they have new quality cardio equipment. If you don’t use...More

Review collected in partnership with Hampton
Thank Phil C
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 1 week ago

Phil, Thank you so much for loyalty to Hampton Inn Indianapolis NE - Castleton! I am so sorry the fitness room does not meet your needs. We will certainly bring this up to ownership as we plan renovations. Our entire staff appreciates you staying with...More

Hotel's Favourite
Reviewed 29 December 2017 via mobile

I had some hotel points to use, so I ended up getting two nights averaging around $40/night so I won’t be able to talk to the room rates. The room was clean and comfortable. I purchased a 1 King Bed Study with Sofa. There was...More

Thank Ace43526
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 3 January 2018

Thank you so much for the review, as well as choosing to stay with us here at Hampton Inn Indianapolis NE - Castleton. Our entire staff was delighted to hear your feedback See you again soon, Andrew GM Hampton Inn Indianapolis NE - Castleton

Reviewed 2 weeks ago

Customer service was exceptional. Needed extra linens for pull out sofa and they were delivered within five minutes. Needed extra shampoo the next am, and it was delivered within five minutes. Exceptional customer service.

Review collected in partnership with Hampton
Thank Ann T
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 2 weeks ago

Ann, Our entire staff was excited to learn we excelled at service during your stay! Thank you so much for staying with us at Hampton Inn Indianapolis NE-Castleton Until next time! Andrew GM Hampton Inn Indianapolis NE-Castleton

Reviewed 3 weeks ago

We were greeted as we arrived. The staff at the desk were friendly and introduced themselves. They told us to let them know if we needed anything. Great customer service skills, wide array of breakfast items and drinks for complimentary breakfast! Very impressed

Review collected in partnership with Hampton
Thank stacybW8829CF
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 3 weeks ago

Thank so much for the review! We truly appreciate you choosing to stay with us at Hampton Inn Indianapolis NE - Castleton! Look forward to see you again soon Andrew GM Hampton Inn Indianapolis NE - Castleton

Reviewed 4 weeks ago

Carpets were worn, tack strips showing, no hot water , sheets were wadded up under the comforter, no blanket, lights were very dim. Outside door locks didn’t work to get in. No discount was allowed with AARP because we didn’t book with the hotel direct.

Review collected in partnership with Hampton
Thank 765pennyg
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 4 weeks ago

Thank you for your review. We will use your comments to better future experiences. Best Regards Andrew GM

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Breakfast included
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 103 - US$ 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms
Details
Price range
US$ 103 - US$ 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms
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Traveller (37)
Room & Suite (31)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
whitwall88
1 July 2016|
AnswerShow all 4 answers
Response from Gordon F | Reviewed this property |
The rooms are recently remodeled. New carpet, new furniture
0
Votes
Room Tips
"My room faced away from the main road and it was quiet"
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"401 has some odd noise in vent"
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"No good rooms."
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"Request a room away from the elevator."
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