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Hampton Inn Indianapolis - NE / Castleton

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Traveller (45)
Room & Suite (38)
Dining (11)
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Overview
  • Excellent43%
  • Very good27%
  • Average15%
  • Poor10%
  • Terrible5%
Travellers talk about
“room was clean”(36 reviews)
“nice pool”(11 reviews)
“off the highway”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Fitness centre
Multilingual Staff
2 Star Hotel
All hotel details
Offers from Hampton Inn Indianapolis - NE / Castleton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Indianapolis - NE / Castleton
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (536)
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535 results
Traveller rating
219
149
84
56
27
Traveller type
Time of year
LanguageEnglish
219
149
84
56
27
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All reviewsroom was cleannice pooloff the highwayfront desk staffnice hotelwafflesnice breakfasthotel staygreat place to stayfree breakfastdefinitely stay here againeasy accessconvenient locationmall
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1 - 5 of 535 reviews
Reviewed 5 days ago

Best features were the pool and breakfast . Room space on the small side. Beds were very uncomfortable. During my stay there were huge issues with noise issues. That were never resolved. The location of the hotel is good. With restaurants close by.

Review collected in partnership with Hampton
Thank kmax9
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 4 days ago

Thank you for taking the time to review our hotel. We truly appreciate your feedback and will address issues brought to out attention. Best Regards, Andrew GM

Hotel's Favourite
Reviewed 29 December 2017 via mobile

I had some hotel points to use, so I ended up getting two nights averaging around $40/night so I won’t be able to talk to the room rates. The room was clean and comfortable. I purchased a 1 King Bed Study with Sofa. There was...More

Thank Ace43526
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 3 January 2018

Thank you so much for the review, as well as choosing to stay with us here at Hampton Inn Indianapolis NE - Castleton. Our entire staff was delighted to hear your feedback See you again soon, Andrew GM Hampton Inn Indianapolis NE - Castleton

Reviewed 1 week ago

First the beds was rock hard, felt like i was sleeping on the floor. Up all night, with back pain at 4:30am, i go down to the lobby to have a cup of coffee, read the news and relax. The lobby is FILTHY!!! Pizza boxes...More

Thank jmills0826
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 6 days ago

Thank you for taking the time to complete an online review. We are so sorry we fell short of expectations. We will absolutely address the issues brought to our attention. Andrew GM

Reviewed 1 week ago

Upon arrival at Hampton Inn Indianapolis/Castleton I was told by front desk supervisor that they would not honor my $120/night rate for my 6-night stay. I was told my rate would be $150/night for the 6-night stay. Was not happy about this change that hotel...More

Review collected in partnership with Hampton
Thank martywcislak
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 5 days ago

Thank you for taking the time to complete an online review. I sincerely apologize for the misunderstanding. I would be happy to discuss the details and clarify if needed. Please contact me directly Andrew GM

Reviewed 1 week ago

The check in staff was amazing! There were extremely helpful and friendly. The room was great, very clean and comfortable. My only complaint was the breakfast staff. I had my 2 young kids with me and got plates for all three of us. I was...More

Review collected in partnership with Hampton
Thank 628lauren
Response from Andrew F, General Manager at Hampton Inn Indianapolis - NE / CastletonResponded 6 days ago

Thank you so much for choosing to stay with us. I have shared your comments with staff so we may take appropriate action. Andrew GM

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Breakfast included
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 123 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms
Details
Price range
US$ 123 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms
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Traveller (45)
Room & Suite (38)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
whitwall88
1 July 2016|
AnswerShow all 4 answers
Response from Gordon F | Reviewed this property |
The rooms are recently remodeled. New carpet, new furniture
0
Votes
Room Tips
"Top floor is best if you don't want to be woken up by feet and shower noise."
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"First floor makes things easier. Enjoyed being close to front desk."
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"My room faced away from the main road and it was quiet"
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"401 has some odd noise in vent"
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