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Basically, just an average hotel and not really near to Indy. The front desk did not have a room upgrade for me as promised and we had to waste time getting that changed, so a C+ for preparation. I will say that the landscaping for...More
Response from Patrick D, General Manager at Courtyard Indianapolis CastletonResponded 1 week ago
Thank you for taking the time to write a review of the hotel. We appreciate your business. I would like to apologize for the fact that the upgrade that you had been promised was not available when you checked in. I will follow up with...More
Sometimes the nicest thing about a hotel is that there are no surprises. This facility is clean, modern, nice sized rooms and enough amenities. Free internet, room fridge and a nice outdoor courtyard.
My reason for the 5-star rating is the service I received when...More
This hotel had a great location, close to the highway, restaurants and the mall. Our room was comfortable and the beds wonderful. We enjoyed the courtyard at night as well as the lounge in the lobby.
Negative: our room did not have a microwave but...More
Evidently our room flooded prior to our arrival (not sure why they couldn't have contacted us before check in) so we had to downgrade on our room. We had hoped for a quiet, romantic anniversary weekend, but thanks to a really loud, obnoxious sporting team...More
Response from Patrick D, General Manager at Courtyard Indianapolis CastletonResponded 14 March 2017
Thank you for taking the time to write a review of our hotel. We appreciate your business. I would like to apologize to you for the problem that you had with your room, and that you were disturbed by other guests in the hotel. We...More
We stayed here as part of a youth travel sports tournament. Staff were very accommodating when a leak was found in our room-- they moved us immediately. This hotel is an older Courtyard, but old doesn't mean bad--- the facilities are in great shape. Large...More
US$ 125 - US$ 244 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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Also Known As
Courtyard Indianapolis Castleton Hotel Castleton ,