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Candlewood Suites Indianapolis Dwtn Medical Dist

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Traveller (24)
Room & Suite (29)
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Overview
  • Excellent34%
  • Very good42%
  • Average15%
  • Poor3%
  • Terrible6%
Travellers talk about
“full kitchen”(13 reviews)
“free shuttle”(8 reviews)
“shuttle service”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
2 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (158)
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All reviewsfull kitchenfree shuttleshuttle servicesuite hotelhospital shuttlemajor surgeryfront desknice kitchenrooms are hugestove tophave stayed here many timesgreat roomextended staynight stayrecent stayrooms were very cleanlucas oil stadium
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11 - 15 of 156 reviews
Reviewed 6 August 2017 via mobile

Wow! I reserved 4 rooms as we had 6 teens with 7 adults for a 9 night stay. We were in Indianapolis for a Bible Quiz Tournament at the Indiana Convention Center then a Youth Congress at Lucas Stadium. From the very start, staff was...More

Thank EHPhxAZ
Response from Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical DistResponded 7 August 2017

EHPhxAZ, WOW! Almost need to hire you for our location's advertising. Practically touched on every hotel amenity. If you happen to return to Indianapolis again, I hope you will consider us for your accommodation needs. Thanks again for the very kind words. Don H General...More

Reviewed 16 July 2017 via mobile

This hotel has the rudest manager ever named Dwayne. So checking out time and I reminded him don't charge my debit card. I specifically gave them a credit card to charge instead of debit card I booked hotel with. They said oh no we won't...More

1  Thank Flcnzcklc3
Response from Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical DistResponded 17 July 2017

Flcnzcklc3, I am very sorry that you had a negative experience during your check-out process this last weekend. And particularly that you feel you were treated rudely by any member of the hotel's staff. I did look into your concerns, which yielded that there were...More

Reviewed 12 July 2017

Very close to IU Medical with free shuttle. Huge well kept rooms. I booked with ProCare while my Grandson was in the hospital and they are FANTASTIC, so helpful and they give you great advice and the best rates. The washer and dryer are a...More

Thank Judi S
Response from Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical DistResponded 13 July 2017

Judi S, We are very pleased to hear that you had an enjoyable experience while with us. The Candlewood Suites brand has fewer amenities, being an extended-stay concept with IHG, versus some other brands. Given this, our staff really has to deliver upon those amenities...More

Reviewed 21 June 2017

I have stayed here many times with family because of medical issues. The staff are so kind & compassionate. They deal with a lot of customers who are either ill or have family that are. They answer any questions you have about the area. The...More

Thank cranejwr
Response from Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical DistResponded 23 June 2017

cranejwr, Your kind words about our facility and staff is greatly appreciated. My staff has a daunting task of being empathetic with our medical-based patronage, as well as being upbeat for our short-term 'transient' guests, but manage to balance these different situations very well. While...More

Reviewed 12 June 2017

The good: Super friendly and efficient front staff, HUGE rooms (This appears to be a converted apartment complex, and it's more of a residence than a hotel). It is also as close as you are going to get to the IUPUI and hospital campus -...More

1  Thank NelPit
Response from Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical DistResponded 13 June 2017

NelPit, Upon initial receipt of this review was shocked and embarrassed to hear of your experience. This is not how our facility operates and we consistently receive accolades as to room cleanliness, as can be read on both TripAdvisor reviews and the property's home page....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Hotel Amenities
Shuttle Bus Service
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$ 104 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 104 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (29)
Questions & Answers
Ask a question
firebalz
6 May 2017|
Answer
Response from Don H | Property representative |
Yes. Our front desk has an extensive list of local dining options, as well as those that deliver directly to the property. You can also go to the VisitIndy homepage for a list of dining options, as well as things to do... More
0
Votes
Gopinath J
31 January 2017|
Answer
Response from Don H | Property representative |
Unless a handicapped room is requested, which would have a 'Queen' bed, all our suites have 'King' beds.
1
Vote
Gopinath J
31 January 2017|
Answer
Response from Don H | Property representative |
Good Day, To answer your questions: - The hotel does offer shuttle service to the immediate downtown area of Indianapolis, as well as local hospitals. There is a surcharge for this service; however, this surcharge is... More
1
Vote
Room Tips
"My room faced the parking lot and the apartment complex directly across from the building. Didn't affect..."
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"One bedroom corner suites are very large. A little distance from the elevators so very quiet"
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"Check which floors are being renovated."
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"We like "quiet" so we requested a room on a higher floor and away from the elevators."
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