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Holiday Inn Express and Suites Indianapolis East

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Holiday Inn Express and Suites Indianapolis East
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express and Suites Indianapolis East
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Showing 137: English reviews
Elkhart, Indiana
Reviewed 22 January 2016

Well when ever i go to Indianapolis In i only stay here. why because i can go to just about any place in about 25 miles or less. They staff treat me like family that is because they treat each other like family. I was here over the holidays and the had a Christmas party i was checking out and...

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Helpful?
Thank t w
Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you so much for choosing Holiday Inn Express Indianapolis East for your Indy stay. We love to hear reviews like yours. We strive for each guest to have this experience. We enjoyed having you here with us and hope to see you back again soon! Thank you for your wonderful review!!

Fort Thomas, Kentucky
Reviewed 13 December 2015

The hotel and room was nice and clean. The people we extremely nice and helpful. Beds were a little harder than we were use too. Location was good. We ubered and spent $30. I would prefer to stay downtown but this was a good place too.

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Thank Thomas G
GinaH1084, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for choosing the Holiday Inn Express Indianapolis East. We are conveniently located right off of I-70 and I-465 which makes it very easy to get to downtown. I am glad to hear that you enjoyed your stay and hope to see you again soon!!

Minneapolis, MN
Reviewed 4 December 2015

Check-in was impressively quick. The room was worn around the edges, but the furnishings were modern. I liked the layout and the bar seating. However, things went downhill when I discovered large BLOODSTAINS right in the middle of my sheets. (I do think the sheet was washed—just obviously stained.) When I left shortly thereafter for dinner I informed the front...

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Thank MNtraveler62
Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

I am so sorry that you had this experience with us. I was not the manager at the time of your stay but I have talked to the staff and we are working on ways to make sure this is not an issue in the future. Everyone here at our hotel would love to have the opportunity to make your...

Los Angeles, California
Reviewed 1 December 2015

The hotel was clean, inviting and the staff was very friendly. The bed couldn't have been more comfy and the location was right off the highway. Food all around us and so close to the city. I would highly recommend staying here!

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Helpful?
Thank Michael M
Rachel W, Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you so much for your review of our hotel. Holiday Inn Express Indianapolis East is located in a very convenient location right off of I-465 and I-70. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.We look forward to your next visit!! Sincerely, Gina H. Operations...

Texas
Reviewed 29 October 2015

We arrived in Indianapolis on October 18th at approximately 4am and had driven from Texas. On the way we had made reservations at the Hampton Inn and they not only told me they would send the confirmation via email, but transferred me to listen to some presentation for an extra 500 Hilton points. Well, we arrived and they claimed we...

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Helpful?
Thank alanndon
Gina_H_M123, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for giving us the opportunity to show you what Holiday Inn Express Indianapolis East is all about. The staff strives to make each guest experience wonderful. I am glad to here we did that once again. Make sure to look for us the next time you are in Indianapolis!!

OH
Reviewed 14 October 2015 via mobile

Staff is wonderful, very accommodating. Rooms are clean. Great in-room amenities. Is a great location and value for us when visiting family in Indy.Near the highway, so it's easy to get from one place to another.

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Thank vwright78
Rachel W, Sales Coordinator at Holiday Inn Express and Suites Indianapolis East, responded to this review

Your words do sum up our location in one excellent review! Service with a smile, clean rooms, and a great location off I-70 and I-465 on the east side of Indianapolis. Also, you know you can't go wrong with the Holiday Inn Express Brand. Thank you so much. Gina H. Sales Coordinator

Cleveland, Ohio
Reviewed 26 September 2015

Called a few hours before arriving and got a suite type room with a king bend for a cheap rate. Room was clean but some things were a little worn in spots like the carpet. Bed was comfortable and room was quite. Had free Wi-Fi. Breakfast was decent again. Staff was nice but they didn't put a USA today in...

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Thank pmp1960
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

We are glad you enjoyed your sty at the Holiday Inn Express Indianapolis East! I do apologize that you didn't get your paper at your door. As a valued IHG Rewards club member; you definitely should have woken up to it. Thank you for taking the time to place a review. Rachel W. General Manager

Reviewed 22 September 2015

We booked this hotel just for a quick overnight stay. The room appeared clean and the bed was comfortable. The hotel tub is in need of a total makeover, but otherwise we were happy with the hotel. The breakfast was good. We would stay here again.

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Thank JessnBoone
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

I'm so glad your stay was comfortable. I am curious as to what hot tub you are referring to because we don't have one at the East side location. Please give us a call so we can ensure this issue gets resolved and we can continue to give you a great experience. Thanks! Rachel W. General Manager

Reviewed 14 September 2015

We spent one night here on our way to Chicago and had a very good experience. The staff was friendly and the room was spacious. The room was much nicer than the typical layout and the rate was very good.

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Thank Jeff H
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Our all suite location on the East side of Indianapolis is all the rave right now! It's all because of people like you helping spread the word; thank you so much. See you at the Holiday Inn Express again soon. Rachel W. General Manager

michigan
Reviewed 21 August 2015

first time staying here and i would definitely stay here again if i return to indy. rachel watson, manager, was efficient and very hard-working. the hotel was very clean and very comfortable. it reminded me of my many stays at marriott residence inns, but for much less cost. i was pleasantly surprised. the free breakfast is about what you would...

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Helpful?
Thank votemom
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for this amazing review! The staff at the Holiday Inn Express Indianapolis East does whatever they can to make everyone right at home. The complimentary Express Start breakfast is definitely the icing on the cake! I hope we get to see you again soon. Rachel W. General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
located on Indy's east side, specializes in outstanding guest service and immaculately clean accommodations. ... more   less 

Additional Information about Holiday Inn Express and Suites Indianapolis East

Address: 7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
Region: United States > Indiana > Indianapolis
Price Range: ₹ 7,324 - ₹ 12,207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Indianapolis East 2.5*
Number of rooms: 90
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Also Known As:
Holiday Inn Express And Suites Indianapolis East Hotel Indianapolis
Indianapolis Comfort Suites
Comfort Suites Indianapolis East
Hotel Style:
#30 Family Hotel in Indianapolis
#66 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Holiday Inn Express and Suites Indianapolis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer rooms away from the elevators.”
irishslider, 8 Nov 2016 | Read review
“Choose one opposite the highway”
derekc866, 2 Jul 2016 | Read review
“I stay in the same room every time if it is not taken nice and quiet, 5th floor”
205tw, 22 Jan 2016 | Read review
“Great Rooms”
W4177SZmichaelm, 30 Nov 2015 | Read review
“We were very pleased with our room. I do not know what tips to add. I think you would be pleased with any room they have.”
alanndon, 29 Oct 2015 | Read review
5 of 5