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24/12/2017 25/12/2017
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    TownePlace Suites Indianapolis Keystone

    8468 Union Chapel Rd, Indianapolis, IN 46240-4344
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    24/12/2017 25/12/2017
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    US$ 104
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    Traveller (11)
    Room & Suite (23)
    Dining (7)
    • Excellent63%
    • Very good22%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “full kitchen” (16 reviews)
    “longer stay” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (263)
    Traveller rating
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    1 - 5 of 262 reviews

    Reviewed 3 weeks ago via mobile

    Place is fine, nothing to write home about. The main issue we had was the fire alarm broke. When I say broke, I mean went off and on five times in a span of 40 minutes at 9:30 - 10:10. This would have been annoying...More

    Thank Kurt B
    Response from Raquel G, General Manager at TownePlace Suites Indianapolis KeystoneResponded 2 weeks ago

    Dear Kurt B, I wanted to apologize for the issues that you had experienced with the fire alarm going off in the hotel. I understand how frustrating that might have been. The hotel did experience a major water pipe burst and unfortunately that is what...More

    Reviewed 27 October 2017

    Renee Reeves is fantastic!! She was so helpful & friendly when we checked in for the week of National FFA Convention. Renee went out of her way to make all of us feel welcome & she was so helpful letting us know that our kids...More

    Thank Lizajne
    Response from Raquel G, General Manager at TownePlace Suites Indianapolis KeystoneResponded 28 October 2017

    Thank you for your compliments about Renee. We are glad to hear that she was able to give everyone a wonderful experience. I do apologize that you did not have a good experience with some of the other staff members. I also wanted you to...More

    Reviewed 29 September 2017 via mobile

    we have stayed in a number of Towne Place suite hotels in the last several years. generally they are newer hotels and I assumed that this one would be no different. I was completely surprised! This hotel feels really more like a motel. it is...More

    Thank JaneBennet
    Response from Raquel G, General Manager at TownePlace Suites Indianapolis KeystoneResponded 1 October 2017

    Thank you so much for your feedback from your stay at the TownePlace Suites by Marriott. As we are an extended stay hotel, we do have quite a bit of extended stay travelers that are living at our hotel for longer periods of time. We...More

    Reviewed 31 August 2017

    Just wanted to let people who are looking to stay at towneplace suite Indianapolis that I had bed bugs in my room. I went to the reception and the lady called the manager and was informed to give me a one day credit because I...More

    Thank dupuisrose
    Response from Raquel G, General Manager at TownePlace Suites Indianapolis KeystoneResponded 3 September 2017

    Thank you for your review. I greatly appreciate the several conversations that not only you and I had as a General Manager but the conversations you have had with my other staff. I have contacted Orkin, our National Franchise pest control company, and they have...More

    Reviewed 10 August 2017

    My family of four recently stayed at TownePlace Keystone, our two boys totally enjoyed the two week stay here. The staff go out of their way to help get your needs fulfilled especially if you have kids staying with you. This place is centrally located...More

    Thank Mathura R
    Hyatt Place Indianapolis/Keystone
    501 reviews
    #27 of 186 hotels in Indianapolis
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    126 reviews
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    Sheraton Indianapolis Hotel at Keystone Crossing
    929 reviews
    #24 of 186 hotels in Indianapolis
    0.6 km
    Homewood Suites by Hilton Indianapolis-Keystone Crossing
    641 reviews
    #44 of 186 hotels in Indianapolis
    0.9 km
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Price range
    • US$ 101 - US$ 229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Indianapolis
    • #18 Family Hotel in Indianapolis
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 82
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, getaroom.com, Hotwire, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your TownePlace Suites Indianapolis Keystone reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Towneplace Suites Indianapolis Keystone Hotel Indianapolis
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    Traveller (11)
    Room & Suite (23)
    Dining (7)
    Pool & Beach (3)
    Hotel & Grounds (28)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Jenniefer T
    15 April 2017|
    Response from Raquel G | Property representative |
    Hello!! Yes it is $1 to wash and $1 to dry . Soap and fabric softener is available for $2 each. We look forward to you staying with us. Raquel Garcia General Manager
    1 April 2015|
    AnswerShow all 2 answers
    Response from Impressionist75 |
    Thanks. I got him! See you on 15/4 :)
    Room Tips
    "Their beds aren't Queen Size, they're full size"
    Read review
    "booking directly from the Marriott website helped get the dates i wanted for the stay"
    Read review
    "We always prefer to be off the ground floor."
    Read review
    "My room was near gym, and included great breakfast!"
    Read review
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