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JW Marriott Indianapolis

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JW Marriott Indianapolis
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2,114 Reviews from our TripAdvisor Community

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Showing 2,078: English reviews
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Reviewed 2 days ago NEW

Everything about this place was great. The staff was very nice, the location is perfect, and the room was spotless with the most comfortable bed I have ever slept on. No complaints at all. I wish all hotel stays were this pleasant.

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Helpful?
Thank Roger L
Staten Island, New York
Reviewed 3 days ago NEW

They were excellent. From check in to check out . The first thing I noticed was how clean the lobby was. The staff was friendly and helpful. My room was spotless and my bed was comfortable . I would definitely go back again.

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Helpful?
Thank Mikeyups
Springfield, Massachusetts
Reviewed 3 days ago NEW

We stayed here for a work conference and just everything was incredible, from the rooms to the banquet facilities. Everything. The hotel is close to downtown, Lucas Oil Stadium and especially Victory Field, home of the MILB team located here.

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Helpful?
Thank robertahyde
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was certainly our pleasure to have you with us, and I’m happy to see it was an excellent experience for you. We hope you will return whenever you are in the area.

Chicago, Illinois
Reviewed 3 days ago NEW

Enjoyed a weekend stay at the JW Marriott with my girlfriend a week back. Exceptional service at the front door by Chris, a welcoming, enthusiastic, and knowledgable individual who was able to cater to our needs. He was very informed about not only the hotel but surrounding areas and aided us in making a dinner reservation (which the restaurant was...

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Helpful?
Thank FestivalAddict
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great comments and be assured this information will be shared with the team. I also want to thank you for your kind comments about Chris. He’s an asset to our team and he'll be commended. We hope to welcome you back whenever you are in the Indianapolis area.

Brewerton, New York
Reviewed 5 days ago NEWvia mobile

Have been to the JW in Indy a number of times. We enjoyed our stay. Service was as expected as was were the bar we frequented a number of time and the sports bar rest twice. Our last day of a 4 day stay we got back to the room prior to cleaning and prior to us changing our clothes...

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Helpful?
1Thank ShBrJ
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post, and I’m sorry for the problems you experienced. Be assured I have shared your feedback with my Director of Services, and we’ll take steps to see this issue does not recur. Again, we appreciate your patronage and hope you will give us a chance to regain your confidence.

Memphis, Tennessee
Reviewed 5 days ago NEW

I can't begin to say enough positive things about my experience. I have attended a conference this week and am so impressed with the room, the cleanliness of the hotel, and the outstanding service. Every staff member has been, simply put, amazing. The food in the restaurants has been good and is priced reasonably. The hotel itself is beautiful. I...

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Helpful?
Thank Myrtle0116
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

You made my day…thank you!! Be assured I will share this information with the team, and we’ll be looking forward to welcoming you back to the JW Marriott!

Reviewed 5 days ago NEWvia mobile

In town for #sxonfox super cross live, everything was so easy from valet parking ($50/night) to our bell boy unloading our luggage and bringing it to our room. The staff is amazing. The hotel has that I'm at home feel. The restraunt down stairs was amazing and the breakfast buffet was plentiful. From omelets to Belgium waffles to pastries fresh...

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Helpful?
Thank Brandy J
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly enjoyed having you with us, and we’ll be looking forward to welcoming you back in the future!

NW Ohio
Reviewed 6 days ago NEW

My husband and I were chaperones for a large honor band in mid March. The high school students were placed on the 7th and 9th floors which were not connecting rooms. Our room was on the 23rd floor. It was confusing to have to use two different sets of elevators to reach the student's rooms from ours and the wait...

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Helpful?
Thank slpgradstu
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Your feedback is integral to our ability to improve our service and facility. Be assured this information will be shared with the team. I did want you to know we follow Marriott standards regarding the wifi. Currently Marriott does offer complimentary wifi to all of their rewards members. Again, we appreciate your valuable feedback and hope you will continue to...

Fort Wayne, IN
Reviewed 1 week ago

My wife and I traveled to Indianapolis for a getaway weekend. From the moment we walked in to the time we left, the service was impeccable. Every employee smiled, said Hi, asked if we were having a good time, and were genuinely friendly. The room was excellent, and the best meals we had all weekend were the two breakfasts at...

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Helpful?
Thank jahamr
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We truly appreciate your great feedback, and be assured we’ll be looking forward to your next visit!

Cleveland, Ohio
Reviewed 1 week ago via mobile

This is by far the "best" hotel property in downtown Indianapolis. Everything is top notch. Service , rooms are updated, several food and beverage options right at the hotel , centrally located for the convention center, etc. Parking is convenient and right on site (though a bit on the expensive side). Indoor pool (not necessarily a lap pool but decent...

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Helpful?
Thank DaveZ111
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We try to provide our guests with an excellent experience and are happy we were able to achieve this for you. We hope to welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: ₹ 14,149 - ₹ 28,036 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Marriott and Jetsetter so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#3 Luxury Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
17 questions
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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite upgrade is worth it for a corner suite.”
 of 5 bubbles FestivalAddict, 21 Mar 2017 | Read review
“Room 812 has good view and is ada equipped. Quiet area.”
 of 5 bubbles Myrtle0116, 19 Mar 2017 | Read review
“Ask for an even numbered room as these overlook White River State park and the zoo.”
 of 5 bubbles slpgradstu, 18 Mar 2017 | Read review
“City view was amazing”
 of 5 bubbles bryanm669, 13 Mar 2017 | Read review
“Choose upper level floors for great view.”
 of 5 bubbles 92aprilm, 6 Mar 2017 | Read review
5 of 5