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Hilton Garden Inn Indianapolis Northwest

525 reviews
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Traveller (18)
Room & Suite (35)
Dining (5)
Overview
  • Excellent51%
  • Very good27%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(60 reviews)
“great hotel”(32 reviews)
“breakfast staff”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Indianapolis Northwest
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (525)Write a Review
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51 - 55 of 520 reviews
Reviewed 13 July 2017 via mobile

I've stayed here multiple times over the past 2 years and the staff is very friendly. The check in is easy. The rooms are clean, but often I find them to be perfumy smelling. I've had issues in the past with the refrigerators not working,...More

Thank Grace d
Response from Kelly T, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 15 July 2017

Thank you so much for taking the time to review us! We love having you and I am so glad to hear that all staff members treat you wonderful and that Steve goes out of his way to remember you! We love having you and...More

Reviewed 5 July 2017

Nice hotel, but only stayed here because part of a wedding block of rooms. We would not pick this hotel brand to stay at. We can get equal or less price including breakfast at other brands. Overall was a good experience.More

Review collected in partnership with Hilton Garden Inn
Thank sparky12
Response from Kelly T, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 8 July 2017

Thank you for taking the time to put in review for our hotel. I am glad to hear you enjoyed your stay with us. I am sorry to hear you were not happy with the pricing. We do have rates available with breakfast included and...More

Reviewed 3 July 2017

great hospitality but if something is out of their control they are not willing to work with you. TV went out at 4pm and didn't come back on until 130am didn't want to do anything about the inconvenience.

Review collected in partnership with Hilton Garden Inn
Thank michelleaN7832LC
Response from Kelly T, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 6 July 2017

Thank you for taking the time to let us know about your experience. I am so sorry about your television troubles. They are fixed and ready to go now. Hopefully we can see you again sometime soon.

Reviewed 3 July 2017 via mobile

OK, the room was spacious and comfortable with a refrigerator and microwave but there's not much around the area. Restaurants and shopping are basically nonexistent. Major attractions? Nope. A gas station would have been nice, too. The staff was friendly and helpful but they could...More

Thank jgbtravels
Response from Kelly T, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 6 July 2017

I am so sorry to hear that you were unhappy with our location. There are lots of restaurants one exit up and 465 that can be still be convenient. I am also sorry to hear that you were unhappy with the cleanliness of the hallways....More

Reviewed 30 June 2017

Very nice place to stay, just don't get there early in the morning from out of town because rooms were not available. We arrived early on thursday morning, 7 am from Los Angeles and were exhausted. There were no rooms available for my wife and...More

Review collected in partnership with Hilton Garden Inn
Thank O7039NBmichaell
Response from Kelly T, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 8 July 2017

Thank you for taking the time to submit a review for us! I am glad to hear you enjoyed your stay. We do typically sell out, so getting a room very early in the morning before check out times is sometimes difficult. I assure you...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Hot Tub
Details
Price range
US$ 109 - US$ 255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 109 - US$ 255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (18)
Room & Suite (35)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"Rooms are in bad shape."
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"Rooms with whirlpool are very large and spacious! Great for a couple's getaway."
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"There are no great views"
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"High floors away from the vending machine and elevators."
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