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Hilton Garden Inn Indianapolis Northwest

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Hilton Garden Inn Indianapolis Northwest
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445 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Indianapolis Northwest
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Showing 441: English reviews
Reviewed 4 September 2016 via mobile

I stayed here for three nights for a training at the nearby IUPUI building. The hotel was clean and amenities great. The area is quiet and calm, but there are not too many shops or restaurants close by. 465 is very close so you can quickly get to the places you want, but after a long day, I didn't want...

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Helpful?
Thank Nick W
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback with us on your recent stay. I apologize you were not impressed with the selection of shopping centers around the area. This is primarily a business oriented area on 71st but as you said a few shopping centers are just a short drive away. I hope this does not deter you from staying with...

Pittsburgh, Pennsylvania
Reviewed 3 September 2016 via mobile

I stayed On a day when multiple tornadoes came through the area. It knocked the systems out and the the staff had to check us in the old fashioned way. They dealt with the the issue with humor and grace.

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Helpful?
Thank ikyskinz
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much for your feedback. That entire week was a tough one for us here at the Hilton Garden Inn but I am so glad we could still impress our guests! We ended up having a lot of fun with the situation and I am glad our guests noticed. Thank you again for the feedback and we hope...

Noida, India
Reviewed 1 September 2016

Stayed here for about a week for a business trip. Standard hotel, somehow I could not sleep well during first few days of the stay. Figured out it was the fridge that was making strange noises, had to switch it off every night. Should have told the staff, but usually when you are all spread out in your room, shifting...

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Helpful?
Thank Prashant618
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback with us. We are very sorry we did not exceed your expectations during your stay. We hope you will give us a chance in the future so we can make this experience up to you. We would have been glad to move you rooms if you had wished and helped you move your things....

rockford, United States
Reviewed 29 August 2016

I would stay here anytime I am in the Indianapolis area. Close to good restaurants and a National Park. Staff is very friendly and the Hotel is clean. Easy check in and allowed a late checkout no questions asked.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dan J
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much for your feedback, Dan. We are so glad to hear you will choose again when you come to the Indy area. We are excited to be able to exceed your expectations once again. I will be relaying your comments to the staff as we all enjoy hearing positive feedback. Thank you again and we hope to...

Carlingford, Australia
Reviewed 21 August 2016

The staff at this hotel were very welcoming and personable from check in to check out. Jess in the bar was really great, chatting to customers and providing great service, even organising a card signed by all staff, a bottle of wine and breakfast coupon as it was out wedding anniversary. The kitchen staff were friendly and even remembers us...

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Helpful?
Thank Jacqui H
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for your feedback, Jacqui. I am so glad to hear you enjoyed your stay with us and I am happy the kitchen staff made such a difference in your experience with us. Additionally, Congratulations on your wedding anniversary! I am so glad we could be a part of your celebration. Hopefully we will see you back in the...

Hyderabad, India
Reviewed 20 August 2016 via mobile

Been to various hotels on business and don't find anything appealing to visit this facility again. Nothing wrong as such but on the other hand it wasn't inviting as well. Just had to push one own self for anything and everything. Breakfast is the last thing which I would want to have. Getting vegetarian there is nothing to enjoy and...

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Helpful?
Thank AshwinVJain
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback on your recent stay with us, Ashwin. I am very sorry to hear we did not exceed your expectations. I have taken note of your comments and we will be using them for further training in all departments. We hope to see you in the future so we can hopefully set a better impression...

Bloomington, United States
Reviewed 16 August 2016

This was a bad choice of hotel. I have stayed with Hilton in the past and have had enjoyable experiences. But this hotel just had all over bad service and I would not recommend it to anyone. I don't even think I am going to stay at Hilton Hotels anymore.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michelle M F
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for sharing your feedback with us on your recent stay. I want to apologize for not exceeding your expectations during your stay. We will be using your comments as further training for our staff to avoid this situation in the future. We hope you will consider staying with us in the future so we can make it up...

Fremont, Ohio
Reviewed 10 August 2016

Great Hotel and very friendly and accommodating staff! The rooms are very clean and comfortable. My kids enjoyed the pool. That was also clean and inviting. I would definatlyrics stay at this hotel again!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kelly G
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you so much for the generous feedback, Kelly. We are very happy to hear we could exceed your expectations. We can't wait to welcome you and your family back in the future. It was a joy to have you stay with us!

St. Louis, MO, United States
Reviewed 8 August 2016

I went to Indianapolis on a business trip and stayed at the Hilton Garden Inn...The staff went out of there way to be helpful - which made the trip very enjoyable! Kudos to the staff here ! Will definitely stay again !

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tracey M
Jake L, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Hello Tracey, Thank you for the 5-Star Review! We pride ourselves in our staff's ability to deliver 5-Star service. We will see you again the next time you are in the Indianapolis area. Have a great day! Thank you!

Indy, United States
Reviewed 2 August 2016

Comfortable rooms, friendly staff, and nice outside area to gather with family and friends by a fire pit. Starbucks across the street along with a La peep. Comfortable lobby with lots of place to sit and relax. Complimentary flavored water and warmpastries.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael L
ShelbeySteele, Front Office Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for the great review, Michael! We are very happy you enjoyed every aspect of our hotel. Hopefully that means you will return in the future so we can exceed your expectations once again. We will make sure you are taken care of during your next stay with us! Thank you again!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshing and successful stay at the Hilton Garden Inn Indianapolis Northwest hotel with a selection of comforting and convenient amenities and services. Unwind on a comfortable king or queen size bed and view a movie or select from a choice of premium TV channels on a 32-inch flat screen TV. Catch up with work at the desk and stay connected with family and business with complimentary high-speed internet access, available in every guest room of our hotel in northwest Indianapolis. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis Northwest

Address: 6930 Intech Blvd, Indianapolis, IN 46278-2047
Region: United States > Indiana > Indianapolis
Price Range: ₹ 8,018 - ₹ 16,558 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis Northwest 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Priceline, Booking.com and Hotels.com so you can book your Hilton Garden Inn Indianapolis Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis Northwest Hotel Indianapolis
Hotel Style:
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Indianapolis Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with whirlpool are very large and spacious! Great for a couple's getaway.”
 of 5 bubbles msallyschu, 28 Nov 2016 | Read review
“There are no great views”
 of 5 bubbles fcrane35, 18 Sep 2016 | Read review
“High floors away from the vending machine and elevators.”
 of 5 bubbles 392jacquih, 20 Aug 2016 | Read review
“Confirm the room you book before arrival”
 of 5 bubbles Rubberducky6868, 12 Jul 2016 | Read review
“Do not eat breakfast at this hotel”
 of 5 bubbles dan4636, 25 Mar 2016 | Read review
5 of 5