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Hilton Garden Inn Indianapolis Northwest

525 reviews
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Traveller (18)
Room & Suite (35)
Dining (5)
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Overview
  • Excellent51%
  • Very good27%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(60 reviews)
“great hotel”(32 reviews)
“breakfast staff”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Indianapolis Northwest
Special Offer: Double Points, Every Stay
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Reviews (525)Write a Review
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JPMiles / Payback Arrow
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11 - 15 of 520 reviews
Reviewed 9 December 2017

Staff is very friendly and helpful. Room was clean and well equipped. The restaurant is convenient. Food is good, not great but better than most hotel fare. Hotel is close to area dining and shopping, very easy access to 465. Quick commute to most places...More

Review collected in partnership with Hilton Garden Inn
Thank jaymN1118OF
Response from Kelly T, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 11 December 2017

Thank you so much for staying here with us and taking the time to write a review. I am so glad to hear you had a good experience with the staff and that you found the rooms clean and well equipped and our location convenient....More

Reviewed 6 December 2017 via mobile

Went down for work and had some trouble getting in the room, problem was my work and hotel staff didn't communicate well or what not. So all said and done front desk gave me a coupon for the breakfast. Now, if I'm gonna pay +$200...More

Thank rphone2414
Response from Kelly T, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 9 December 2017

Thank you so much for staying here with us while in town and for taking the time to let us know about your experience. I am so sorry you were unaware of the breakfast charge. All Hilton Garden Inns have breakfast through their full service...More

Reviewed 29 November 2017

I normally stay at HGI when traveling. This was the first time I encountered one that was sub standard. Unfortunately I was checking in at 1:00 AM. It began at check-in when I was informed I would have to post a $20 deposit for possible...More

Thank agia
Response from Kelly T, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 5 December 2017

Thank you for taking the time to provide us with your valuable feedback. The 20$ for incidentals are authorized at check in just in case there are charges from the resuarant, bar, or shop and also just in case of damages to room. If nothing...More

Reviewed 29 November 2017

Hotel and staff were great. My Second visit to this hotel. Both experiences met/exceeded our expectations. God willing I will book/visit this location again.. Great job to the Staff. The breakfast staff did an excellent job of preparing our made to order meal.More

Review collected in partnership with Hilton Garden Inn
Thank Sylvester N
Response from Kelly T, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 5 December 2017

Thank you so much for staying here with us and for taking the time to let us know about your experience! I am glad to hear it was a great one! I will make sure to give the breakfast staff kudos for a job well...More

Reviewed 29 November 2017

I was happy to stay here for my first stop on this trip to USA. I wish they would speed up the repair of I-65 which is a nightmare road - worse than many 3rd world countries. A combination of Thanksgiving weekend (high traffic density),...More

Review collected in partnership with Hilton Garden Inn
Thank 275rsw
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Hot Tub
Details
Price range
US$ 108 - US$ 255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 108 - US$ 255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (18)
Room & Suite (35)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"Rooms are in bad shape."
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"Rooms with whirlpool are very large and spacious! Great for a couple's getaway."
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"There are no great views"
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"High floors away from the vending machine and elevators."
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