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Wyndham Indianapolis West

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1,301 Reviews from our TripAdvisor Community

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Showing 1,297: English reviews
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Reviewed 3 days ago NEW

Front desk was very friendly and helpful. Rooms are clean, quiet and comfortable. Lounge has daily specials and the service was excellent! Beds are very comfortable. Nice flat screen TV and lots of movie choices.

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Helpful?
Thank Claudia S
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Claudia S, Thank for posting on your recent experience at the hotel based on our proximity to the airport. We are happy to hear that the desk staff was friendly and helpful and the lounge staff provided excellent service. We have recently upgraded our satellite TV options and are happy to hear the selection was good. We hope to...

PR
Reviewed 4 days ago NEWvia mobile

If you are going to an activity at the Indy Convention Center, this is the place to stay. You will e just across the road. The hotel connects to the Convention Center without having to go outside. There is a good restaurant. The room service food is really good. They have tasty healthy options. Great deal for the price.

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Helpful?
1Thank D B
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear D B, Thank you for your comments and for posting a review. Due to our location 10 minutes from the convention center, you may not have posted on the correct hotel. We look forward to the possibility of being your host in the future. Sincerely, Angela Kearney

Columbia City, Indiana
Reviewed 5 days ago NEW

The meeting rooms were comfortable temperature wise, The individual rooms were very comfortable and clean. The only thing I would like to see change is the restaurant menus as being a senior citizen the amount of food and well as the cost is just too much.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 359edwinaw
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Valued Guest, Thank you for your feedback on your recent conference experience. We are happy to hear that your meeting and overnight room were comfortable and clean. We have recently rolled out a new restaurant menu based on requests and sales trends from our previous guests when designing the menu items. Pricing was based on market studies and item...

Elkhart
Reviewed 5 days ago NEW

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Leanna M
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Michigan City, Indiana
Reviewed 5 days ago NEW

Never any improvement to the hotel or its service. We come there for a convention twice a year and nothing changes. Most members of the convention were nervous when riding the elevators due to the sounds and shaking involved and I did not see any inspection certification. The rooms are always mixed up - we were given a key to...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank jeffwT1637FK
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Jeffw, Thank you for your feedback on your recent convention experience. We appreciate opportunities for improvement and have, indeed, utilized guest feedback to make improvements in facilities with renovations completed over the past 2 years, along with procedure improvements. The elevators are inspected and maintained by a reputable company with frequent visits. Though they are bumpy, our qualified vendor...

Michigan City
Reviewed 5 days ago NEW

When we tried to check in the room that I had specifically reserved was not available the desk clerk did not take the fact that my husband is an amputee seriously When I asked about the handicapped room he told me the only difference was the room was bigger. I asked him how was a man with one leg to...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank mikeysnana
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Mikeysnana, Thank you for your feedback on your recent convention experience. We are very sorry to hear of this situation and our handling of your request to accommodate your room requirements. I have forwarded your comments to our Room management team to research the situation and identify you for direct contact as this issue warrants a personal apology. Though...

Houston, Texas
Reviewed 6 days ago NEW

I had the worst experience. went to check in. The front desk person was rude and refused to help. They could not find my reservation. I had called it in previously. They decided to tell me I was SOL an di could pay for a new reservation. I asked them to look it up and they would not. Finally I...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Delbert P
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Delbert P, On behalf of the staff, please accept my apologies for this interaction. Though your interaction was met with a lack of hospitality, this is not the typical handling of guests from our guest service team. We appreciate your feedback and will use your commemnts for a coaching opportunity to our team in handling these situations in the...

Lafayette, Indiana
Reviewed 1 week ago

Shuttle service was great. Wake up calls are reliable and on time. Property was very clean inside and out. Staff was extremely helpful.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank terrymB8684NU
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear terrym, Thank you for your review and 5star rating. We appreciate feedback for improvement but also are happy to hear from our completely satisfied guests. We are happy to learn the shuttle and other staff teams were reliable and helpful and the property was clean. We hope you enjoyed your vacation to follow and hope to see you again...

Bellevue, Washington
Reviewed 1 week ago

Very nice hotel, but needs maintenance. They have a semi trailer in the parking lot that evidently is running water pumps. Some problem I guess. Also they need to put anti slip floors in their showers. They are slippery and the showers have no rail or soap dishes with handles to hold on to. Definite safety concern. But the staff...

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Helpful?
Thank Geoffrey S
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

Dear Geoffrey, Thank you for your feedback on your recent stay. We appreciate your comments in increasing our guest experience levels. As we prepare for an upgrade for our HVAC, we have installed a temporary chiller to provide cooling for the building while the upgrade is completed. We have noted your comments on the bathroom items and have shared them...

Indianapolis, Indiana
Reviewed 2 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank ph5318
AngelaAK24, General Manager at Wyndham Indianapolis West, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Nicolino's Italian
Nicolino's Italian
Cuisines: American, Italian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Wyndham Indianapolis West

Address: 2544 Executive Drive, Indianapolis, IN 46241
Region: United States > Indiana > Indianapolis
Price Range: ₹ 7,888 - ₹ 15,711 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Indianapolis West 3.5*
Number of rooms: 407
Reservation Options:
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Also Known As:
Wyndham Indianapolis West Hotel Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Indianapolis West staff and other travellers.
6 questions
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3 months ago
San Luis Obispo, California
6 months ago
Joliet, Illinois

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Questions? Get answers from Wyndham Indianapolis West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's not clear that one can get away from the noise. I was far from the check-in, yet there was frequent serious noise in the hallway.”
 of 5 bubbles U582DAdaniels, 1 Mar 2017 | Read review
“Ask for an recently updated room.”
 of 5 bubbles Marie715, 26 Feb 2017 | Read review
“Go To Another Hotel!”
 of 5 bubbles flyaarmy, 10 Feb 2017 | Read review
“Get a Suite..... rooms are very quaint”
 of 5 bubbles Nursetc, 12 Jan 2017 | Read review
“Ask for a room overlooking the courtyard to avoid interstate noise.”
 of 5 bubbles Jennyanndiana, 8 Jan 2017 | Read review
5 of 5